General Contacts
USPTO Customer Support Centers
USPTO Contact Center (UCC)
For general trademark information, patent information, mailing addresses, Internet addresses, and contact information for other USPTO services. Technical Support is available 24 hours a day, 7 days a week (select option # 3). General Support is available Monday through Friday from 8:30 a.m. to 8 p.m. (except federal holidays).
800-786-9199 (toll-free) | 571 272-1000 (local) | 571-272-9950 (TTY)
Inventors Assistance Center (IAC)
For information on application continuation in the Manual of Patent Examination Procedure (MPEP), patent infringement, assignment of patents to examiners, petitions to make Special, status of patent applications filed longer than two months, Power of Attorney forms, Office Action questions, Notice of Amendment, express abandonment, change of address, drawings, and patent claims/priority documents.
Call the USPTO General Hotline and ask for the IAC | Visit Page
Patent Electronic Business Center (EBC) Customer Service Center
For information on requesting customer #, PKI (digital certification), Electronic Filing System (EFS) software, Patent Application Information Retrieval (PAIR), USPTO web site patent software downloads, and confirmation of faxed documents.
866-217-9197 (toll-free) | 571-272-4100 (local) | ebc@uspto.gov (email) | Visit Page
Trademark Electronic Application System (TEAS)
For help using TEAS, USPTO’s online trademark application system.
- 800 786-9199, option 1 (toll-free)
- TEAS@uspto.gov (email)
- Visit Page
- Report a Bug
- Trademark Assistance Center and Law Office Contacts
Order Entry Management System (OEMS)
Get help with ordering patent and trademark copies online using OEMS.
Office of Public Records Customer Service
- 800-972-6382 (toll-free)
- 571-272-3150 (local)
- Visit Page
Patent Co-operation Treaty (PCT) Helpdesk
For questions and information concerning the Patent Co-operation Treaty. The PCT is an international agreement among patent offices and intergovernmental authorities regarding the process of international patent applications.
571-272-4300 (local) | Visit Page
Strategy Targeting Organized Piracy (STOP!)
For help with protecting your intellectual property at home and abroad.
- 1-866-999-HALT or 1-866-999-4258 (hotline)
- Visit USPTO Page
- Visit the STOP! Website
Division/Office Contact Information
Application Assistance Unit (AAU)
Formerly the Office of Initial Patent Examination (OIPE) and the Office of Patent Publications (OPP). To check on the status of Power of Attorney, change of address, provisional application status, and express abandonment. Also, for help with filing receipt questions, change/withdrawal of attorney, notice of abandonment for patent, notice of missing parts letter, lost grants or soft copies, certification of correction, filing a patent to the file repository, listing a patent for sale in official gazette, subscribe to the official gazette, or to speak to an AAU representative.
888-786-0101 (toll-free) | 571-272-4000 (local)
Assignment Division (ASD)
For help with following a new assignment or obtaining information on a pending assignment, questions on assignments, liens on patents, filing assignments, recordation forms, and trademark assignments.
571-272-3350 (local)
Boards and Counsel Contacts
Contact Information for the Office of the General Counsel, Office of the Solicitor, Office of General Law, Office of Enrollment and Discipline, Trademark Trial and Appeal Board, and Board of Patent Appeals and Interferences.
Office of Petitions and Office of Patent Legal Administration
For general information on the petition process, petitions to obtain or correct a filing date, sign/oath declaration, reinstating a patent, provisioning application, maintenance fees, and filing a petition.
571-272-3282 (local)
Office of Public Affairs
For all media inquiries, contact the Office of Public Affairs main phone line at 571-272-8400.
Other Contacts
Finance / Fee Payments
For information on USPTO maintenance fees (option 1), deposit accounts (option 2), and refunds (option 3).
571-272-6500 (local)
Certificate of Corrections For questions on Certificate of Corrections applications.
703-305-8309 (local)
Board of Appeals
For information on appeals, the appeal process, and appeal briefs.
571-272-9797 (local)
Vendor Information
For information about doing business with USPTO as a vendor.
