Patients and Visitors

Patient Resource Center

The Patient Resource Center (PRC) is located on the first floor of the Weinberg Building in the University of Maryland Medical Center.  The PRC is a place where patients, families and the public can get information about a variety of health topics.

Patient & Family Handbook

Information for patients and visitors of UMMC.

Emergency Services

Contact information for emergency services at the University of Maryland Medical Center.

Directions and Parking

Directions, maps and parking options for your visit.

Visiting Hours

Visiting hours vary by department and situation and may be extended on a case-by-case basis.

Concierge Services

Concierge Services is designed to help patients and their families coming from out of town have a seamless experience from initial contact to discharge.

Flowers and Cards

How to send flowers or cards to patients at the Medical Center.

Insurance Plans

University of Maryland Medical Center accepts many insurance plans including most managed care plans.

Hotels

The Medical Center has developed a relationship with selected hotels nearby that meet our quality and service standards.

Restaurants

Restaurants in and around UMMC.

CaringBridge

UMMC is a sponsor of CaringBridge, an Internet service that helps patients and their families stay connected with loved ones during medical treatment.

Support Groups

UMMC offers a variety of support groups for patients and their caregivers.

Medical Records

Information about medical records policies, and how to obtain a copy of your medical record.

Pastoral Care

During times of stress or uncertainty, many people find talking things over with a chaplain helpful. Pastoral Care Services at the University of Maryland Medical Center are available 24 hours a day.

Patient Safety and Quality

The University of Maryland Medial Center is proud to present data on our quality and safety.

Perioperative Services

If you or a loved one is coming to the University of Maryland Medical Center for surgery or an endoscopic procedure, you may have questions about what to expect.

Phone Numbers

Key telephone numbers at UMMC.

Free Wi-Fi

The University of Maryland Medical Center now offers free Wi-Fi service for use by patients and visitors.

Pay Your Bill

Click here to pay your bill online. See our Understanding Your Medical Bill brochure.

Interpretation Services

In support of its commitment to provide quality care, the University of Maryland Medical Center offers free interpretation services to help providers communicate with their non-English and Limited-English Proficient patients as well as those who are hearing impaired. If you require an interpreter for an appointment or admission, please inform your provider and an interpreter will scheduled.

Gift Shop

The University of Maryland Medical Center's gift shop offers a variety of gifts, magazines and flowers, as well as candy, soda and snacks. It's open 9 a.m.- 8 p.m. every day. For more information, call the gift shop at 410-328-9913.

Bank/ATM

There is an M&T bank and ATM in the Medical Center (1st floor, Atrium). There is also a Bank of America ATM in the Medical Center (1st floor between the North and South Hospital).

Smoking

Smoking is not allowed inside the Medical Center or outside on Medical Center property.

Need Help?

The patient representative helps potential, current or former patients who have questions or concerns involving University of Maryland Medical Center. Call 410-328-8777.

UMMC Goes Green

Find out how the University of Maryland Medical Center is "Going Green."