Guides and FAQs
Support Desk
Jerry Feb 14 • General Info / Announcements
Scribd is pleased to welcome authors and publications from Smashwords! We’re very excited that you've elected to make your work available to our subscribers. Your author page and complimentary one-year subscription are almost ready for you to claim.
You should receive an email from Smashwords that contains a link—customized just for you—to help you claim your author profile on Scribd and begin using your subscription.
If you already have an account on Scribd you will still need to follow the instructions in the email to claim your author profile and subscription. As part of the process you will be able to combine these with your existing account.
While we're happy to help as much as possible, Scribd cannot troubleshoot the delivery of your email from Smashwords. However, we recommend that you do the following if you suspect complications with your email:
- Double-check the email address in your Smashwords profile to make sure there are no errors.
- Search your junk mail and trash folders for the email; the subject line should read, "Claim your author profile and start reading on Scribd."
Want more info? Check out our help topic My Smashwords books on Scribd.
Our support team is happy to help if you can't find the answer you were looking for. To get in touch, click "SUBMIT A REQUEST" at the top of our support site, or email [email protected]. For help specifically with the delivery of your author email, please contact Smashwords.
Jerry Jan 28 • General Info / Announcements
Scribd is pleased to announce improved support for the Kindle Fire. Previously, readers who wanted to use Scribd with their Kindle Fire were limited to using our web-based service in their browser. While useable, this approach hasn't allowed us to take full advantage of the ebook reader's hardware or software. So we've been steadily working to improve our native Android app and make it fully compatible with the Kindle Fire, and we're pleased to announce it's available.
Scribd now supports all Kindle Fire models, including the Fire HD and Fire HDX. Scribd is not currently compatible with E Ink based Kindle readers like the Kindle Paperwhite and the Kindle DX, as these devices do not allow third party applications.
Scribd’s Kindle Fire app is part of a series of new reader-focused feature updates for both Android and iOS apps, including:
- Better, more readable fonts and new font sizes to choose from
- Geo-content availability, allowing for easier reading when traveling internationally
- Ability to rate content on a five-star basis inside the mobile app
- A night reading mode featuring a softer black background
- Change from showing progress as "locations" to page numbers
Click here to install the Scribd app on your Kindle Fire, or click here to learn more.