Known Issues & Alerts

Article Number: 283 | Last Updated: Wed, Jan 16, 2013 9:34 PM

If your problem is listed below, we are aware of the issue and are working to fix it as soon as possible.
To see more information on a particular issue, please click on the “View Details” link.
 
Current

PC Tools installer caused Windows 8 64-bit to freeze

Resolved

Security Software: Conflict with Java Application

PC Tools Security products – Windows 8 compatibility
 

Don’t see your issue listed above?

If your issue is not listed above don’t worry, we have more options available to find your answer below:

 

Step 1  - Search all of the PC Tools Help Center for an answer

Search for an answer by entering keywords in the search box above.

 

Step 2 – Visit the PC Tools Forum and get help from expert PC Tools users

Visit the PC Tools forum to ask a question or view answers to a similar question posted by PC Tools experts and other product users.

Please note: If this is your first time to the forum, you can browse and read posts without signing up but you will need to sign up to post a question.

Step 3 – Get help from a Customer Support Agent

Contact a Customer Support Agent for personalized service and assistance with your issue.

• Print Article
• Email Article to Friend
• Export to PDF
• Export to MS Word