How To Find Support Information for Recently Acquired Companies
| Article:HOWTO55897 | | | Created: 2011-07-13 | | | Updated: 2013-04-11 | | | Article URL http://www.symantec.com/docs/HOWTO55897 |
Important Support information for recently acquired companies
LiveOffice
LiveOffice customers should continue to use telephone, email and online case management to contact Technical Support.
Please refer to the following website for the contact method available for your product:
Special Note: If you are a LiveOffice Teleconferencing client, this service will be discontinued March 31, 2013. Please email LiveOffice Support if you have questions around this service discontinuation : [email protected]
VeriSign Japan
If you are a VeriSign Japan customer with active support/maintenance and require Technical Support, you can reach VeriSign Japan Technical Support at:
Hours of Operation:
9:30 -17:30 M-F Japan (except holidays)
Phone: 044-520-7210 - Options 1 – 4 or 044-520-7211 - Alternate for MPKI for SSL
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Product
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Contact Method
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VeriSign server ID
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• Web Form
• Phone
• Email
• Help Desk
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• 044-520-7210 option 1
• Not Available
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VeriSign Trust Seal
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• Web Form
• Phone
• Email
• Help Desk
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• Not Available
• 044-520-7210 option 1
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|
VeriSign EV SSL Certificate
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• Webt Form
• Phone
• Email
• Help Desk
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• 044-520-7210 option 4
• Not Available
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|
VeriSign Managed PKI for SSL
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• Web Form
• Phone
• Email
• Help Desk
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• Not Available
• 044-520-7210 Option 2
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|
VeriSign Secure Email ID
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• Web Form
• Phone
• Email
• Help Desk
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• Not Available
• 044-520-7210 Option 3
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|
Code Signing Certificates
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• Web Form
• Phone
• Email
• Help Desk
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• 044-520-7210 Option 3
• Not Available
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VeriSign Managed PKI
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• Web Form
• Phone
• Email
• Help Desk
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• 044-520-7210 Option 3
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Standard Class2 personal e-VeriSign certificate email
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• Web Form
• Phone
• Email
• Help Desk
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• Not Available
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Certificate issued by VeriSign BMS Service
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• Web Form
• Phone
• Email
• Help Desk
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• Not Available
• Not Available
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Web-mail security service
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• Web Form
• Phone
• Email
• Help Desk
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• Not Available
• Not Available
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Digital Brand Management Services
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• Web Form
• Phone
• Email
• Help Desk
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• Not Available
• Not Available
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VeriSign Domain Name Service
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• Web Form
• Phone
• Email
• Help Desk
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• Not Available
• Not Available
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Article URL http://www.symantec.com/docs/HOWTO55897
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Thank you.