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Support Resources

Technical Support
Help with currently supported products that includes:

General Technical Questions

Troubleshooting Product Issues

Product Error Messages

Self Help
Find product User Guides, Release Notes, "How To" articles and technical answers online
Search Support Knowledge Base
Search Authentication Products, formerly VeriSign, Knowledge Base

Symantec Connect
To post a question in our product forums
Visit Symantec Connect

Open and Manage a Technical Case Online
Login to MySymantec to describe your support issue in detail
Create a Technical Support case online

Get technical help by phone
To find your local phone number
Find Technical Support Phone Numbers

Customer Support
Help with currently supported products that includes:

Licensing activation and renewal

Account management

Product ordering and renewals

Self Help
Find FAQs and answers to licensing and account management questions online
Visit Customer Care Information Center

Open and Manage a Licensing or Account Case Online
Enter your details to create a licensing support request
Create a Licensing Support case online

Get licensing or account help by phone
To find your local phone number
Find Customer Care Phone Numbers

Symantec.cloud

Get technical help by phone
To find your local phone number
Find Symantec.cloud Support Phone Numbers