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1. Re: It is still charging me the creative cloud but I dont have access to it anymore. I just want to cancel it, this has been happening for over 6 months.
I am so sorry to know that, have you contacted Adobe support for this?
Please provide the order number, Email ID associated with it in person by personal messaging.
I shall certainly investigate to get it resolved.
Regards
Rajshree
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2. Re: It is still charging me the creative cloud but I dont have access to it anymore. I just want to cancel it, this has been happening for over 6 months.
Yes I have been through the Adobe support, no help was had there though,
Email ID is <Removed by Moderator>
how do I find out what my order number is?
also from March until now I have been charged $24.99 whereas before had I
was only paying $14.99?
On the credit statement this is the number which is displayed: 044-207-3650
I just want to cancel my membership, with a refund as I have not had access
to the cloud for months now.
Laura.
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3. Re: It is still charging me the creative cloud but I dont have access to it anymore. I just want to cancel it, this has been happening for over 6 months.
I am sorry this Email <Removed by Moderator> has no CC registered to it. I have responded to you Email.
Regards
Rajshree