13 Replies Latest reply: Mar 15, 2015 12:53 PM by dodgema

All of sudden, images are not loading completely

dodgema Mar 14, 2015 5:38 PM

It makes no diff if I upload it directly or as a dependent file, all images are only uploading about 20%, then there is a big grey area. I have DW5.5. The pages upload, but the images are not. This is across two web hosts, 3 web sites at least. Help please Here is one of the sites Trip Reports for St. Lucie Audubon Society

1. Re: All of sudden, images are not loading completely

coffeebenjamin Mar 14, 2015 8:42 PM (in response to dodgema)

I am having the same problem. Suddenly started today. Images upload fine using any other ftp uploader.
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2. Re: All of sudden, images are not loading completely

dodgema Mar 14, 2015 8:51 PM (in response to coffeebenjamin)

Are you by chance on Comcast?
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3. Re: All of sudden, images are not loading completely

coffeebenjamin Mar 14, 2015 9:16 PM (in response to dodgema)

no... cablevision... I'm completely stumped. I did not change any ftp settings at all. When I upload directly through hosting company images are fine.
but DW gives me THIS
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4. Re: All of sudden, images are not loading completely

coffeebenjamin Mar 14, 2015 9:58 PM (in response to dodgema)

are you on godaddy?
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5. Re: All of sudden, images are not loading completely

dodgema Mar 15, 2015 8:26 AM (in response to coffeebenjamin)

No, I have not tested a site I have on Godaddy but it happens on 3 sites I have on Hostgator and Lunarpages. It seems to be confined to Dreamweaver. I have version 5.5.

I'm using AVG, wonder if it's something in that.

I also can upload fine directly through hosting company 's cpanel file manager. It doesn't matter if it's jpg or png. And when I click on the files on my remove server side they come up uncorrupted, But in my browser and on the web host site, they come up corrupted
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6. Re: All of sudden, images are not loading completely

coffeebenjamin Mar 15, 2015 10:33 AM (in response to dodgema)

I'm using AVG also. I bet that's the problem. soon as I get some free time today I'll test with AVG disabled.
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7. Re: All of sudden, images are not loading completely

dodgema Mar 15, 2015 11:15 AM (in response to coffeebenjamin)

BINGO! I disabled AVG, which I've used for years, and was able to upload. Just did a single test, but this definitely seems like the problem. Guess two minds are better than one.

FURTHER: i have discovered I had to turn off the Web (Linkscanner) and Email protections to make it possible to upload. I left the Computer and Identity protections on. I have the free version so do not have firewall. And with this may not consider upgrading. Husband likes Avast, but will have to wait to try that. Let me know if you have similar luck.
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8. Re: All of sudden, images are not loading completely

coffeebenjamin Mar 15, 2015 11:20 AM (in response to dodgema)

oh jeez... AVG has been giving me a lot of problems with adobe products lately. Oh well maybe will have to get Avast! Thanks for helping me figure this one out. Was driving me nuts
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9. Re: All of sudden, images are not loading completely

bregent Mar 15, 2015 11:32 AM (in response to coffeebenjamin)

Does AVG have a firewall? If so, you might just need to add a rule for DW.
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10. Re: All of sudden, images are not loading completely

dodgema Mar 15, 2015 11:45 AM (in response to bregent)

The free version doesn't have one, I believe. You have to upgrade to add it.
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11. Re: All of sudden, images are not loading completely

coffeebenjamin Mar 15, 2015 11:51 AM (in response to dodgema)
chatting with AVG tech now.
She said they have a patch and to do a repair install.... try it and see if that helps. I'm going to try now.

To repair your AVG please follow these instructions:
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
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12. Re: All of sudden, images are not loading completely

coffeebenjamin Mar 15, 2015 12:07 PM (in response to coffeebenjamin)

Fix didn't work. I have to keep the email protection off in order for it to work. Hopefully they'll fix it in another update. but at least for the time being I can upload images
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13. Re: All of sudden, images are not loading completely

dodgema Mar 15, 2015 12:53 PM (in response to coffeebenjamin)

Thanks for trying. And testing. ... what a waste of half a day!
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