4 Replies Latest reply: Mar 15, 2015 12:59 PM by Nancy O.

DW suddenly will not open up.

19663336 Mar 14, 2015 7:09 PM

Windows 7, 8gb memory, AMD Processor. DW suddenly will not open up. It gives me two windows telling me what the problem is. I have screen shots of them. It has something to do with the workspace and a workspace file. I have looked in the program files and the one they want is there. It tells me to go to Windows/Workspace and download a new workspace. I have no idea how to do that since I can't open DW. Please help.

1. Re: DW suddenly will not open up.

Ben Pleysier Mar 14, 2015 7:41 PM (in response to 19663336)

Close Dreamweaver, rename the Configuration folder to Configuration_backup and restart Dreamweaver.
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2. Re: DW suddenly will not open up.

19663336 Mar 15, 2015 7:24 AM (in response to Ben Pleysier)

Thank you for your reply. I tried it and now have a different error message. After I click okay to this message, DW closes and I cannot get it to open at all. Any more ideas?
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3. Re: DW suddenly will not open up.

19663336 Mar 15, 2015 7:32 AM (in response to 19663336)

BTW, I did check to see that the file listed in the above error message was there and it was.
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4. Re: DW suddenly will not open up.

Nancy O. Mar 15, 2015 12:59 PM (in response to 19663336)

When DW starts acting weird, the first thing to try is Deleting Corrupted Cache in DW
http://forums.adobe.com/thread/494811

If that doesn't help, try Restore Preferences
http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html

If all else fails, use the CS Cleaner Tools below to wipe all traces of DW from your system, followed by a software re-install.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Nancy O.
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