5 Replies Latest reply: Mar 20, 2015 6:11 PM by tharyk82716015

I just bought Photoshop Elements 13 for my laptop. I have Windows 8 which I purchase before I was told Windows 8 is terrible. Now when I try to install, it gives me an error that says Exit Code 7: "This installer does not support installation on a 64-Bit

tharyk82716015 Mar 17, 2015 8:21 AM

I just bought Photoshop Elements 13 for my laptop. I have Windows 8, which I purchase before I was told Windows 8 is terrible. Now when I try to install, it gives me an error that says Exit Code 7: "This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements" What can I do to fix this error & install my software?

1. Re: I just bought Photoshop Elements 13 for my laptop. I have Windows 8 which I purchase before I was told Windows 8 is terrible. Now when I try to install, it gives me an error that says Exit Code 7: "This installer does not support installation on a 64-

c.pfaffenbichler Mar 17, 2015 8:31 AM (in response to tharyk82716015)

Please post Photoshop Elements related queries over at
http://forums.adobe.com/community/photoshop_elements
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2. Re: I just bought Photoshop Elements 13 for my laptop. I have Windows 8 which I purchase before I was told Windows 8 is terrible. Now when I try to install, it gives me an error that says Exit Code 7: "This installer does not support installation on a 64-

Benjamin Root Photography Mar 17, 2015 8:33 AM (in response to tharyk82716015)

Try downloading from here: Download Photoshop Elements products | 13, 12, 11, 10

FYI this is the Photoshop section, Elements questions should be asked here: Photoshop Elements

Benjamin
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3. Re: I just bought Photoshop Elements 13 for my laptop. I have Windows 8 which I purchase before I was told Windows 8 is terrible. Now when I try to install, it gives me an error that says Exit Code 7: "This installer does not support installation on a 64-

tharyk82716015 Mar 17, 2015 8:39 AM (in response to Benjamin Root Photography)

Thanks Benjamin, I'm such a noob :-P
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4. Re: I just bought Photoshop Elements 13 for my laptop. I have Windows 8 which I purchase before I was told Windows 8 is terrible. Now when I try to install, it gives me an error that says Exit Code 7: "This installer does not support installation on a 64-

Benjamin Root Photography Mar 17, 2015 8:47 AM (in response to tharyk82716015)

Yep, did the installers work?
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5. Re: I just bought Photoshop Elements 13 for my laptop. I have Windows 8 which I purchase before I was told Windows 8 is terrible. Now when I try to install, it gives me an error that says Exit Code 7: "This installer does not support installation on a 64-

tharyk82716015 Mar 20, 2015 6:11 PM (in response to Benjamin Root Photography)

Sorry for the late reply. Yes it did work. Thanks so much!
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