Edit Article


Ad

Steps

  1. 1
    Resend tickets to attendees and also send to a different email address if needed
    • If you are an attendee that has misplaced your original order confirmation email, you'll need to either contact the event organizer or retrieve your tickets through Ticketbud by clicking here.
    Ad
  2. Resend a Purchase Confirmation Email on Ticketbud Step 2.jpg
    2
    Go ahead and log in to your Ticketbud account and go to My Events from the top navigation bar. Click on your event and go to the Ticket Sales page from the toolbar on the left side.​
  3. Resend a Purchase Confirmation Email on Ticketbud Step 3.jpg
    3
    From here, use the Search Purchasers field or scroll through your list of ticket purchasers to locate the order that needs to be resent. Next, click the email button to resend the ticket(s).​
  4. Resend a Purchase Confirmation Email on Ticketbud Step 4.jpg
    4
    If the purchaser is requesting that the email be sent to a different email address, click the pencil button and edit the email address. Make sure to click Update to save your changes. Then, resend the tickets by clicking the email button.​
    Ad

Article Info

Categories: Website Application Instructions

Thanks to all authors for creating a page that has been read 200 times.

Did this article help you?
Yes No

Become
an Author!

Write an Article