This page describes how you can get support for Google Cloud SQL.
Community
If you have questions about how to use or manage Cloud SQL, try the following:
- Search our documentation using the search box at the top of the page.
- Review the page Diagnosing Issues.
- Have a look at the FAQ.
- Search Stack Overflow.
If you are still stuck, post your question on Stack Overflow using the google-cloud-sql tag. To help us diagnose issues, please provide:
- A description of your problem, including any error messages.
- The instance name of the database.
- The operation you attempted, for example, an admin operation or query.
- The time and date (including timezone) you encountered the problem.
- The tool or library that you use to interact with Google Cloud SQL.
- A code sample, if applicable and possible.
Support Packages
If you would like more comprehensive support, including 24x7 phone access to our support team and technical consultation, use one of the Google Cloud Platform Support Packages.
Announcements
To receive announcements about Google Cloud SQL, join the google-cloud-sql-announce group. Subscribe via email with google-cloud-sql-announce+subscribe@googlegroups.com or via the web at Google Groups Cloud SQL announce.
Service interruptions that affect all users will be communicated via the Google Groups Cloud SQL announce group above. Issues affecting individual users will be communicated to the project owner's email address as listed in the Google Developers Console.
Billing and Account Questions
If you have questions regarding your account, billing, Terms Of Service, or other administration questions, please visit the Cloud Billing Help Center.