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Four Parts:Removing the Ask Toolbar from Google ChromeRemoving the Ask Toolbar if the Above Method does not WorkRunning a Scan with an Anti-Malware ProgramRemoving the Ask Toolbar with the Tool from Ask.com

You may have accidentally downloaded the Ask toolbar onto your computer. The Ask toolbar is a web search engine and toolbar that is available through other free programs such as Java or an Adobe update. It then replaces your chosen search engine and your home page will be search.ask.com. In order to remove this toolbar from Chrome, you can try to remove it via the Chrome settings, but it may be necessary to use other methods. Read the steps below to find out how to remove the Ask toolbar from Chrome.

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Part 1 of 4: Removing the Ask Toolbar from Google Chrome

  1. Remove Ask Toolbar from Chrome Step 1 Version 4.jpg
    1
    Click the Chrome menu button on the browser toolbar, select “Tools” and then click on “Extensions.”
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  2. Remove Ask Toolbar from Chrome Step 2 Version 4.jpg
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    Select the “Extensions” tab.
  3. Remove Ask Toolbar from Chrome Step 3 Version 4.jpg
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    Remove the Ask Toolbar by clicking the small trash beside it.
  4. Remove Ask Toolbar from Chrome Step 4 Version 4.jpg
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    Click the Chrome menu button again.
  5. Remove Ask Toolbar from Chrome Step 5 Version 3.jpg
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    Click on “Settings.”
  6. Remove Ask Toolbar from Chrome Step 6 Version 4.jpg
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    Click on “Manage search engine.” (This is in the Search section.)
  7. Remove Ask Toolbar from Chrome Step 7 Version 4.jpg
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    Set the Chrome default search engine to google.com by clicking the “Make Default” button and select “Google.”
  8. Remove Ask Toolbar from Chrome Step 8 Version 4.jpg
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    Search for Ask.com in the Search Engines list, and delete it by clicking “X.”
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Part 2 of 4: Removing the Ask Toolbar if the Above Method does not Work

  1. 1
    See if you get the following message on the Extensions page. “This extension is managed and cannot be removed or disabled.”
  2. Remove Ask Toolbar from Chrome Step 10 Version 2.jpg
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    Close Chrome.
  3. Remove Ask Toolbar from Chrome Step 11 Version 4.jpg
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    Right click on an empty part of the task bar.
  4. Remove Ask Toolbar from Chrome Step 12 Version 4.jpg
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    Select “Start Task Manager.”
  5. Remove Ask Toolbar from Chrome Step 13 Version 4.jpg
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    Click on the “Processes” tab. See if chrome.exe*32 is still running and select it if it is.
  6. Remove Ask Toolbar from Chrome Step 14 Version 4.jpg
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    Click on "End process."
  7. Remove Ask Toolbar from Chrome Step 15 Version 4.jpg
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    Open Control Panel.
  8. Remove Ask Toolbar from Chrome Step 16 Version 4.jpg
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    Select “Programs and Features” or “Add or Remove Programs” or simply "Programs"(depending on your operating system.) For Windows 8 users, right click on the bottom left corner and select “Control panel.” Then select “Uninstall a program.”
  9. Remove Ask Toolbar from Chrome Step 17 Version 4.jpg
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    Uninstall the Ask toolbar and Ask Toolbar Updater.
  10. Remove Ask Toolbar from Chrome Step 18 Version 2.jpg
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    Restart your computer.
  11. Remove Ask Toolbar from Chrome Step 19 Version 4.jpg
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    Go to “disk cleanup.” You can search for this in the search box by clicking the Windows Start button.
  12. Remove Ask Toolbar from Chrome Step 20 Version 2.jpg
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    Select your hard drive (probably C).
  13. Remove Ask Toolbar from Chrome Step 21 Version 2.jpg
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    Click “OK” to clean up the drive. Wait for this to complete.
  14. 14
    Click the Chrome menu.
  15. 15
    Select “Settings.”
  16. Remove Ask Toolbar from Chrome Step 24 Version 4.jpg
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    Click “Show advanced settings.”
  17. Remove Ask Toolbar from Chrome Step 25 Version 4.jpg
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    Click “Content Settings.” This is in the “Privacy” section.
  18. Remove Ask Toolbar from Chrome Step 26 Version 4.jpg
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    Delete cookies in the “All Cookies and site data” section.
  19. Remove Ask Toolbar from Chrome Step 27 Version 2.jpg
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    If the above does not work, click the chrome menu and go to "settings". Under "On start up", click " set pages" . Delete ask.com and assign your desired page.
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Part 3 of 4: Running a Scan with an Anti-Malware Program

  1. Remove Ask Toolbar from Chrome Step 28 Version 2.jpg
    1
    Download Malwarebytes for free at malwarebytes.org/products/malwarebytes_free/ to ensure there is no malware left on your computer.
  2. Remove Ask Toolbar from Chrome Step 29 Version 2.jpg
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    Double click to install the program.
  3. Remove Ask Toolbar from Chrome Step 30 Version 2.jpg
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    Follow the on screen steps to install it.
  4. Remove Ask Toolbar from Chrome Step 31 Version 2.jpg
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    Click “Finish.”
  5. Remove Ask Toolbar from Chrome Step 32 Version 2.jpg
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    Select “Hyper Scan” to perform a quickly check on your system for active threats.
  6. Remove Ask Toolbar from Chrome Step 33 Version 2.jpg
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    Click “Scan.”
  7. Remove Ask Toolbar from Chrome Step 34 Version 2.jpg
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    Wait for the scan to complete.
  8. Remove Ask Toolbar from Chrome Step 35 Version 2.jpg
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    Notice the resulting malware discovered, select all and click “Apply Actions.”
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Part 4 of 4: Removing the Ask Toolbar with the Tool from Ask.com

  1. Remove Ask Toolbar from Chrome Step 36 Version 2.jpg
    1
    Download the tool from Ask.com. apnmedia.ask.com/media/toolbar/utilities/ToolbarRemover.exe
  2. 2
    Shut down Chrome browser.
  3. Remove Ask Toolbar from Chrome Step 38 Version 2.jpg
    3
    Run the tool remover you downloaded.
  4. 4
    Restart Chrome.
  5. Remove Ask Toolbar from Chrome Step 40.jpg
    5
    Notice that the Ask extension has now gone.
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Tips

  • The Ask toolbar is bundled with Java. You have to be very careful during the installation process to avoid installing it when installing or updating Java.
  • Make sure you never choose to install the Ask Toolbar.

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Article Info

Featured Article

Categories: Featured Articles | Google Chrome

In other languages:

Español: eliminar la barra de herramientas de Ask de Chrome, 中文: 从Chrome中移除Ask工具栏, Português: Remover a Barra de Ferramentas Ask do Chrome, Italiano: Rimuovere da Chrome la Barra degli Strumenti di Ask, Deutsch: Die Ask Menü Leiste aus Google Chrome entfernen, Русский: удалить панель инструментов Ask из браузера Chrome, Français: supprimer la barre d'outils Ask de Google Chrome, Bahasa Indonesia: Menghapus Ask Toolbar dari Chrome, Nederlands: De Ask Toolbar uit Google Chrome verwijderen

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