- Server Issue (Resolved)
- iSite Migrations
- Active Learning Classroom Open House, July 29
- Server and Network Maintenance: Thursday Night, July 16
- Harvard Cyber Alert
- Server and Network Maintenance: Sunday Night, May 17
- Office 365 Access Issue
- Office 365 Features
- RCC Intern Update: Nick Kashner
Helpdesk Hours
The Department of Information Technology Helpdesk is open for phone, walk-in and email support during the following hours:
Monday – Friday
8:00 AM – 6:00 PM
Please note that all core systems (e.g., email, network, web servers, server rooms) are monitored by the IT staff 24/7/365.
Phone
617-432-HELP (4357)
Visit Us
HSPH Kresge Building, LL-15
677 Huntington Avenue
Boston, MA
Self-Service Password Sites
- For Novell e-Directory passwords (MyHSPH, Novell Login) Go to http://password.sph.harvard.edu and click on “Forgot Password?.”
- For Outlook Email passwords and to unlock your Outlook account go to http://prm.university.harvard.edu log in and click on “Forgot My Password” or “Unlock My Account”.