Runkeeper Support

@RKSupport

Lost out on the trails? Tell the Support Team what troubles you, we're here for you M-F, 10AM-6PM EST. Thanks!

Boston, MA
support.runkeeper.com
Joined June 2012
47 Photos and videos Photos and videos

Tweets

@RKSupport is blocked

Are you sure you want to view these Tweets? Viewing Tweets won't unblock @RKSupport.

  1. Pinned Tweet
    Jan 26

    Need more than 140 characters? No problem, we're chatty too! Submit all the juicy details here:

    1 retweet 2 likes
  2. Oct 19

    @benjjwilliams Let us know how it went!

    1 like
  3. Sep 30

    @sonia_turcott You can individually import your activities to Runkeeper here's an article explaining how to do this:

    1 like
  4. 6 Dec 2015

    Molly's joining in too! Show us your race bibs!

    2 retweets 20 likes
  5. 6 Dec 2015

    Annie from RK Support is running the ...are you?!

    12 likes
  6. 3 Dec 2015

    Hey friends! We're about to head into scheduled downtime for some upgrades. Hold on tight & we'll be up and running again in no time! 🏃🏻

    2 likes
  7. 17 Oct 2015

    Good news Android friends! We've fixed the GPS issues in v5.11.1 and have sent out a patch. Update to v5.11.2 and you should be good to go!

    2 likes
  8. 16 Oct 2015

    Hey friends! Looks like our v5.11.1 release for Android might have caused some GPS issues. We're looking into it now!

    1 like
  9. 7 Oct 2015

    RESOLVED IN STYLE. thanks & Annie 👸🏻👌

    Hey Shirley, Annie's going to get back to you about this ASAP!
    2 retweets 2 likes
  10. 22 Sep 2015

    Big thumbs up to Molly who fixed my account... Super service and speedy replies. 👍🏼

    1 retweet 3 likes
  11. 20 Sep 2015

    This morning's API problems appear to have been resolved now. Thanks so much for your patience!

  12. 20 Sep 2015

    Hearing reports of trouble w/ a storage provider that could affect trip & partner syncing - they're working on it & we'll tweet when fixed!

    1 like
  13. 8 Sep 2015

    Very pleased with and their speedy response. (Thanks Molly)

    2 retweets 3 likes
  14. 1 Sep 2015

    Hey iPhone users! Do you want to help us beta test new Runkeeper versions?! Send us a note with your email address!

    1 retweet 1 like
  15. 31 Jul 2015

    We're hearing reports of Android users crashing on startup - looks to to be Google Play services related, we're working on it w/ Google now!

    1 retweet
  16. 31 Jul 2015

    We're hearing a few reports about the feed not loading, 404s on the web and syncing not working - we're working on it & hope to fix it ASAP!

    1 like
  17. Runkeeper Support followed , , and 10 others
    • Jessica Viviane
      @jezviviane

      Ik geef vorm door interactie ontwerp en aan on/offline media. In vrije tijd maak ik mensen blij met . Daarnaast doe ik kundalini yoga en mindfulness.

    • izzat
      @izzataziz

      I tweet.

  18. 17 Mar 2015

    Hey guys! We're noticing some crashing on the iOS app today. Sit tight and we'll have you up & running in no time!

    5 retweets 10 likes
  19. 10 Mar 2015

    Thought y’all would like to see this

    1 retweet 1 like
  20. 5 Mar 2015

    Heads up all, we'll be having some downtime for maintenance tonight from 9pm - 10pm EST. Sorry for any inconvenience that causes!

    1 retweet

@RKSupport hasn't tweeted yet.

Loading seems to be taking a while.

Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.

    You may also like

    ·