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Runkeeper Support
@
RKSupport
Boston, MA
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Lost out on the trails? Tell the @Runkeeper Community Team what it is that troubles you. We're here for you M-F, 10AM-6PM EST. Thanks!
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12,118
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20
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5,088
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Runkeeper Support
@RKSupport
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10月17日 |
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Good news Android friends! We've fixed the GPS issues in v5.11.1 and have sent out a patch. Update to v5.11.2 and you should be good to go!
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Runkeeper Support
@RKSupport
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10月17日 |
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@JoeShamir so sorry! This should be fixed in the newest release! Make sure you're running 5.11.2 and you should be good to go!
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Runkeeper Support
@RKSupport
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10月16日 |
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@mamtom So sorry about that! Sounds like this known issue: support.runkeeper.com/hc/en-us/artic…
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Runkeeper Support
@RKSupport
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10月16日 |
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@susan_yu So sorry about that! Sounds like this known issue: support.runkeeper.com/hc/en-us/artic…
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Runkeeper Support
@RKSupport
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10月16日 |
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@nirojobey Submit a ticket & we can update you as soon as we have new information! support.runkeeper.com/hc/en-us/reque…
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Runkeeper Support
@RKSupport
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10月16日 |
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@Sam__McAllister My personal favorite is the TomTom Runner watch!
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Runkeeper Support
@RKSupport
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10月16日 |
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@TheRoobsStyle Submit a ticket and we'll send you one! support.runkeeper.com/hc/en-us/reque…
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Runkeeper Support
@RKSupport
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10月16日 |
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Hey friends! Looks like our v5.11.1 release for Android might have caused some GPS issues. We're looking into it now!
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Runkeeper Support
@RKSupport
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10月15日 |
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@kiko509875 So sorry to hear that! Just fill out this form and explain what's going on, we'll help: support.runkeeper.com/hc/en-us/reque…
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Runkeeper Support
@RKSupport
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10月15日 |
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@Wh1t3Rabbit We've heard reports of that and we're working on a fix! Submit a ticket to stay informed: support.runkeeper.com/hc/en-us/reque…
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Runkeeper Support
@RKSupport
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10月15日 |
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@100degreehockey We've heard reports of that and we're working on it! Submit a ticket to stay informed: support.runkeeper.com/hc/en-us/reque…
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Runkeeper Support
@RKSupport
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10月15日 |
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@GlennRubin The reinstall should help with that too - if not, submit a ticket: support.runkeeper.com/hc/en-us/reque…
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Runkeeper Support
@RKSupport
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10月15日 |
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@GlennRubin To learn how to safely reinstall, check out this article: support.runkeeper.com/hc/en-us/artic…!
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Runkeeper Support
@RKSupport
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10月15日 |
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@GlennRubin It's triggered by GPS, so if it's not working properly, best bets are to try reinstalling or turn it off (1/2)
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Runkeeper Support
@RKSupport
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10月15日 |
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@EnriqueCampo Submit a ticket w/ some trip links so we can compare and explain! support.runkeeper.com/hc/en-us/reque…
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Runkeeper Support
@RKSupport
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10月15日 |
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@pqhf5kd Pocket Track activities don't transfer to any partner apps (nor do they count toward challenges or goals), sorry about that!
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Runkeeper Support
@RKSupport
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10月14日 |
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@Owen_Sharkey We're working on a potential workaround as we speak! We should have you up & running again in no time!
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Runkeeper Support
@RKSupport
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10月14日 |
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@kiko509875 Sorry to hear that! Submit a ticket w/ some details so we can investigate: support.runkeeper.com/hc/en-us/reque…
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Runkeeper Support
@RKSupport
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10月14日 |
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@jochemgeelen To unsubscribe, just log into runkeeper.com and uncheck all the boxes on this page: runkeeper.com/settings/notif…!
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Runkeeper Support
@RKSupport
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10月14日 |
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@Marcel_Koot That just came to our attention, we're working on it! Submit a ticket to stay informed: support.runkeeper.com/hc/en-us/reque…
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