Your best friend comes to you, crying hysterically, and tells you that her hubby left her for the circus. You stand there dumbstruck, mutter "oh", and feel like a horrible person for not knowing what to say to her to show your sympathy. Want to avoid being tongue-tied when faced with tragedy?

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EditSteps

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1
Let the person know that you're there for them.

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Show that you care- even if you don't Tears aren't necessary unless the situation calls for it, but don't grin or laugh! That will only make you seem insensitive to the person's grievance. Assume a neutral facial expression and let the corners of your mouth drop down.
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Say, as sincerely as possible, "I'm sorry to hear that."
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Try to make the person know that you are truly sorry and stay with them for as long as possible, helping them in and out of situations.

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EditTips

Express your feelings as best as you can, but don't talk the other person to death. The best way to show sympathy is to listen attentively while the other person talks.

EditWarnings

Don't overreact!! Example: If the other person tells you that they failed their math test, don't cry hysterically and fall to the floor screaming "Oh my gosh!!!"