Ask PlayStationVerified account

@AskPlayStation

Official Twitter support for PlayStation, PSN, PS4, PS3, and PS Vita from Sony Computer Entertainment America (SCEA)

Joined May 2010

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  1. Sub Accounts can now graduate to Master Accounts! Find out how:

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  2. We're aware that some users are reporting issues with PSN. Thanks for your patience as we investigate.

  3. Helpful troubleshooting tips if you're having problems entering billing Info:

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  4. Use the PS3 backup utility to backup data from the HDD onto removable storage media:

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  5. By activating your PS4 as primary you can enjoy numerous benefits and actions:

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  6. Hey Parents and Guardians! Learn about the parental controls available on the PS4:

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  7. Downloading PS Store purchases to the PS4 is easy. Find out how:

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  8. Find out how to get service or repair for your PlayStation system:

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  9. In the unlikely event a disc becomes stuck in your PS4, follow this process to eject it:

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  10. A very helpful network troubleshooting guide for all devices can be found here:

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  11. If you're having problems entering billing or credit card info, please try these steps:

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  12. Discover how to reinstall the PlayStation 3 system software:

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  13. The PS4's HDD is fully removable and upgradable! Info:

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  14. Manage and transfer your PS4 saved data via USB! Instructions can be found here:

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  15. The PS3 system hard disk drive (HDD) is removable and upgrade-able. Find out how:

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  16. Trouble starting your PS4? Safe Mode can help! Learn more:

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  17. Five tips for parents with PlayStation 4:

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  18. Have a discount code? Learn how to redeem it here:

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  19. Learn how to edit credit card and PayPal info from a web browser:

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  20. What to do if you have problems redeeming PlayStation Network Cards or Codes:

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