Status: Implemented

Issue

The work for this feature and the discussion around the spec is tracked here - Enable NuGet Account Deletion workflow #3204

Problem

Today there is no option for a user to delete their NuGet account. If we get a valid request to delete an account, we don’t have a workflow to do it.

Who is the customer?

Any person or entity which has registered and has a NuGet.org account.

Solution

User workflow

1. Go to https://www.nuget.org/account/delete (URL subject to change). You are prompted to login, even if you already are.

2. Form to submit the request

3. Click submit and confirm

4. Request submitted

• This page will be displayed if you go to delete URL after the request has been submitted.

5. You receive an email notification stating that we have received a request to delete your account.

6. Account is deleted and the account page leads to a 404. All orphaned packages are unlisted.

• The account can be deleted immediately if no child packages exist, or all child packages have co-owners (packages won't be orphaned when the account is deleted). Else the support team will reach out to the current owner for a recommendation for an alternate owner.

Packages with no owners

1. The package is unlisted and NuGet.org displays a warning under owners.

2. Contact Owners Page

Duplicate account username check

1. Username of a deleted account will be reserved and new accounts with the same username cannot be created. Attempting to create a new account with the same username will display the same message we show today if there is an existing account with that username.
2. When a deleted user tries to login will display the same message we show today for incorrect username and/or password.