Amazon HelpVerified account

@AmazonHelp

We answer Amazon support questions 7 days a week. Support available in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe

Joined October 2009

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  1. Oct 6
    Replying to

    Thanks for the information. Which Fire TV device are you using? Have you tried uninstalling and reinstalling the app? Please let us know! ^XG

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  2. Oct 4
    Replying to

    I understand your concern regarding your order. Please fill in your details here: , so we can assist you accordingly. ^PJ

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  3. Oct 1
    Replying to

    The price you saw was the lowest price we were able to offer at the point of time. Appreciate your understanding over this. ^TS

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  4. Sep 29

    @SuperInstinct7 I'm sorry about the delay with the delivery of your order. We'd like to look into this in detail and assist you further. When you have a moment, please contact us here: .^WA

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  5. Sep 27
    Replying to

    I understand your concern regarding your order. Please fill in your details in the link provided earlier. ^PJ

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  6. Sep 27
    Replying to

    [2/2] e-mail, phone call, or webpage is from Amazon, here: . If you have provided your banking details to a third-party, we would recommend reaching out to your bank to report this. We hope this helps! ^LB

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  7. Sep 25
    Replying to

    Hi there! Can you tell us a bit more about your issue or concern? ^SH

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  8. Sep 24
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    Please be ass​ured, our team will work on your concern and will get back to you with an update at the earliest. ^PJ

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  9. Sep 19
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    We'll certainly check on the refund status, please drop your details here: , we'll get back with an update. ^HT

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  10. Sep 10
    Replying to

    I understand your concern regarding your order. If you've filled in your details, you must've received an email from our team. Please check and reply to the email for further assistance. ^PJ

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  11. Sep 9
    Replying to

    If so, our Account Specialists will reach out to the e-mail provided for further correspondence. Please keep us posted! ^SD 2/2

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  12. Sep 4
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    Thanks for confirming. We have received your details. We will get back to you with an update soon. ^JS

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  13. Sep 2
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    Thank you for confirming. Our team will look into the issue and contact you in 12 hrs. ^NS

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  14. Aug 30
    Replying to

    Go through the link here: for more information on this. ^LL

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  15. Aug 28
    Replying to

    Also, when you spoke with our team via chat, were we able to provide a time-frame in which our specialists would follow back up? Please keep us posted! ^SD 2/2

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  16. Aug 27
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    Please don't provide your order/shipping details as we consider it personal information. Our Twitter page is visible to public. 2/2 ^RJ

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  17. Aug 21
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    Also, does the order show as shipped here: ? Please let us know! ^SD 2/2

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  18. Aug 21
    Replying to

    To clarify, have we missed this date? Also, have you tried uninstalling and reinstalling the app to see if the issue persists? We want to help! Please keep us posted! ^SD 2/2

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  19. Aug 20
    Replying to

    Please be assured, our team will work on your concern and will get back to you with an update at the earliest. ^PJ

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  20. Aug 15
    Replying to

    We request you to kindly try accessing the secured link using a web browser through laptop/desktop and proceed to share the requested information for assistance. ^SK

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