Amazon HelpVerified account

@AmazonHelp

We answer Amazon support questions 7 days a week. Support available in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe

Joined October 2009

Tweets

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  1. Dec 24

    Hello, Taliyah. We're sorry for the trouble with your order. Please phone or chat with us to review with you. We're available 24/7 here: . -Ella C.

    Undo
  2. Dec 18

    We're sorry you're having this issue. Please get in contact with us here: , so we can take a closer look at this with you. -Vicki S.

    Undo
  3. Dec 17

    We're sorry for the trouble using this promo. Please phone or chat with us to review with you. We're available 24/7 here: . -Haley M.

    Undo
  4. Dec 11
    Replying to

    Awww! Eu tenho uma gatinha e brinca de mais kkkkk 🤗 😂 ^DW

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  5. Dec 11
    Replying to

    Gerardo, es un gusto ayudarte. Te deseamos un buen día. ^JP

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  6. Dec 9
    Replying to

    Hello there! You can download this app, here: . ^SH

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  7. Dec 9
    Replying to

    Thanks for bringing this to our attention. At your earliest convenience, please share the details with us here: . We'd like to escalate this issue to our Transportation team. ^CP

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  8. Dec 9
    Replying to

    Ale, según nuestra experiencia, la mayoría de los envíos suelen llegar 1 o 2 días después de esta fecha. Te recomendamos que esperes este tiempo adicional para recibir tu pedido. Puedes rastrear tu pedido, siguiendo estos pasos: ^WC

    Undo
  9. Dec 9
    Replying to

    Hello! Our sincerest apologies for the poor experience! To clarify, have you received any e-mails from our Account Specialist regarding the status of your account? Please be sure to check your spam/junk folders as well. Let us know! We're here to help in any way we can! ^HB

    Undo
  10. Dec 9
    Replying to

    We're sorry for the trouble! Based on inventory, demand, and shipping time, the delivery date you've been given is the fastest we can get your order to you. We really do appreciate your patience! ^LN

    Undo
  11. Dec 9
    Replying to

    Hello, Jesse! We're sorry to know there's a problem! Would you please tell us more about what's happened? We'd like to help if we can! ^RO

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  12. Dec 9
    Replying to

    We're very sorry to know this is an ongoing issue! For security purposes, we don't have account access through Twitter to be able to look into this order. Please keep us posted on the arrival of your delivery. We want to be sure you receive it! ^RO

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  13. Dec 9
    Replying to

    You should be able to download your sample directly from the details page. You can find more information on reading while your book ships here: . Please let us know if there's anything else we can do to assist. ^FJ

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  14. Dec 9
    Replying to

    Hola. Lamento el inconveniente. ¿Podrías comentarnos si el producto fue enviado por Amazon o un vendedor en nuestra página? ^JQ

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  15. Dec 9
    Replying to

    Hey there! Thanks for reaching out, we're sorry for any inconvenience this may have caused. Could you clarify if generic packaging is our Frustration-Free Packaging? If so, here's more information about our Frustration-Free Packaging: . ^WA

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  16. Dec 9
    Replying to

    Le mieux serait de contacter notre équipe en charge via ce lien pour qu'on puisse vérifier cela depuis votre compte et enquêter là-dessus, j'espère que tout rentrera dans l'ordre le plus rapidement possible ^SN

    Undo
  17. Dec 9
    Replying to

    Thank you for letting us know. You can use the link previously provided, and we would be glad to assist you. ^LK

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