IT Management Software
View:
Compare the Top IT Management Software of 2020
Sort By:
Compare the best IT Management software currently available using the table below.
-
1
NinjaRMM
NinjaRMM, LLC
If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting.
Starting Price: $3.00/month -
2
Auvik
Auvik Networks
Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer.
-
3
Thinfinity Remote Desktop Server
Cybele Software
Access Windows applications and desktops via web browser without installing or configuring any client-side software. Thinfinity Remote Desktop allows users to securely access computers from any device with an HTML5 browser. Publish your Windows Applications on the Cloud and allow your users and clients to run your Windows Applications from anywhere on any device. Thinfinity Remote Desktop Server enables ISVs to quickly transform their Windows applications into Web-based, Cloud-hosted services. Offer your Software as a Service (SaaS)! With support for Windows, macOS X, iOS, Android and Chromebook among others, Thinfinity® Remote Desktop Server will enable you to provide users with remote access solutions immediately, wherever they are.
Starting Price: $80 -
4
SolarWinds N-central
SolarWinds MSP
Join the thousands of MSPs and IT professionals who use SolarWinds N-central to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to scale. With the time you save, you can invest more in your business. N-central can help you: 1) Proactively monitor everything on your customer networks – not just servers and workstations – and troubleshoot quickly 2) Stay on top of threats with features like MFA, antivirus, integrated Endpoint Detection and Response, data backup, disk encryption, email protection, and password management 3) Automate routine tasks using Rules and Filters to customize policies by customer, site, or device type to get the precision and control you want
-
5
FlexNet Manager
Flexera Software
FlexNet Manager helps enterprises manage and take control of their hardware and software assets. An all-in-one hardware and software asset management, license compliance, and software license optimization solution, FlexNet Manager offers businesses complete and accurate data on their hardware and software assets so they can manage and cut costs. FlexNet also offers powerful data analytics for greater visibility on software assets and utilization.
-
6
Zing
Azul Systems
Only JVM with pauseless garbage collection technology, ensuring fast startup and consistent high performance without GC pauses, jitter, or application timeouts. Optimized for Linux and x86 platforms, running on-premises or in the cloud, Zing is designed for enterprise applications and production workloads ranging from web-facing apps and human-facing response times to latency-sensitive trading and payments platforms. “They were the only JVM that we could truly trust to not fail us,” said one survey respondent, a VP of Infrastructure Technology and DevOps. “In a high-stakes environment,” said another respondent, a CTO, “you cannot afford anything less than Azul.”
-
7
Splashtop Remote Support
Splashtop
Remotely support internal and client computers with unattended remote access and provide users with remote access. Whether you’re just getting started with remote support tools, or looking to find an alternative to another product due to high prices, Splashtop Remote Support is the solution for you. Splashtop Remote Support is a best-in-class remote support tool that gives you the freedom to remote into your managed computers from any device, at any time, thanks to our fast, high definition connections.
Starting Price: $25/month for 25 computers -
8
TestRail
Gurock Software
Efficiently manage, track, and report on your software testing with web-based test case management by TestRail. Boost team productivity with real-time insights into testing progress. Use TestRail’s beautiful interface collaborate with comments, attachments and feedback loops. Generate personalized to-do lists and email notifications. Estimate effort and forecast test completion dates. Start test runs and select test cases for execution based on powerful filters. Track progress based on your historical time data. Monitor team workload to adjust assignments and resources. Capture the results of manual testing or get real-time feedback from test automation. Produce traceability and coverage reports for requirements, tests, and defects. Generate meaningful reports. Compare results across multiple test runs and configurations. TestRail integrates with leading issue tracking and test automation tools. Get the free TestRail JIRA plug-in on the Atlassian marketplace.
Starting Price: $32.00/month/user for cloud-based instance -
9
PRTG Network Monitor
Paessler
PRTG Network Monitor is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG Network Monitor optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more.
Starting Price: € 1300.00/one-time -
10
BetterCloud
BetterCloud
BetterCloud is the first SaaS Operations Management platform, empowering IT to secure user interactions across SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement. Common use cases for BetterCloud include: - Automated user onboarding and offboarding - Content scanning and data protection policies - Privileged access management For more information about BetterCloud, visit www.bettercloud.com.
Starting Price: $3/user/month -
11
Canfigure
Canfigure
Canfigure is an IT Service Management solution with incredible flexibility. Canfigure is designed for scalability. We believe in keeping it simple with easily self-deployable, cost effective standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding you user base at a pace that suits you. With out of the box support for all IT assets, Canfigure can be customized to hold information for any type of asset including IoT, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as warranty expiry, and linked directly to supporting contract documents. The heart of Canfigure is a Configuration Management Database (CMDB) that underpins all other functions. The CMDB holds your data in the form of Configuration Items (CIs) and the relationships between them.
Starting Price: $5,000 p/a -
12
PieSync
PieSync
A new and better way to integrate and connect your cloud apps. Connect any number of apps and keep all your contact data bidirectionally synced. You know which apps fit your business best. By seamlessly syncing your chosen apps together using PieSync's Intelligent 2-way Sync, you have the freedom to choose which apps you want to work with. You'll stay in control every step of the way. 64% of businesses are using cloud apps, with an average of 13 apps per business. PieSync's Intelligent 2-way sync consolidates customer contacts from multiple apps so you can gain a 360° view of your customers. By breaking down data silos, PieSync helps you to easily make high-level data-driven decisions with the most up to date data. Connect your apps, connect your teams, set your data free.
Starting Price: $9.00/month -
13
Onehub
Onehub
Onehub is the secure file storage and sharing service built for businesses of any size. Bank-level encryption of your data as well as our granular, role-based permission structure means you can control who has access to your content and share critical business files with confidence. Onehub offers a suite of robust business tools such as virtual data rooms, client portals, Google Docs integration, automatic watermarking, branded workspaces, and custom agreements to enhance and expand your file sharing. Customize your Onehub Workspace to give content sharing a more professional, polished look and create your own Client Portal. Onehub’s virtual data rooms allow your business to send proprietary information to clients while keeping collaborators anonymous.
Starting Price: $37.50/month -
14
LogMeIn Rescue
LogMeIn
Rescue by LogMeIn is an affordable and reliable remote support software. Rescue offers a wealth of features that enables businesses to provide a seamless support experience for their end users and improve the productivity of their support team. Its top features include remote control, remote diagnostics, multi-platform support, device configuration, video support, and integrations and APIs.
Starting Price: $149.00/month -
15
Thinfinity VirtualUI
Cybele Software, Inc
Thinfinity® VirtualUI enables dual Platform solutions allowing Windows-based desktop applications to function as web applications, which can be accessed remotely from any HTML5 web browser. Since launched in 2015, it has helped thousands of organizations to embrace digital transformation by extending the life Cycle of business-critical applications cost-effectively and reliably. Enable Thinfinity® VirtualUI in your application’s project is as simple as adding one line of code to your source code. You’ll be able to deliver your desktop applications to the web and access them from any computer or mobile device without losing control of your project, supports all programming languages including .NET, DELPHI, C#, C++, VFP, VB6, MS Access Databases and many more.
Starting Price: Priced at per concurrent user/month/year or permanent. With discounts starting at 11 users -
16
Atera
Atera
Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. Ateras fixed cost pricing model helps IT businesses of all sizes grow with no extra costs. Fixed Cost with unlimited devices, Its that simple. Start your 30-day free trial today.
Starting Price: $79.00/month/user -
17
MasterControl
MasterControl
MasterControl provides a complete line of quality and compliance software solutions and services to customers worldwide. Combining industry best practices and flexibility, MasterControl products enable companies to ensure compliance and get to market faster. MasterControl's enterprise quality management software system covers audit and observations, batch records, Bill of Materials (BOM), documents and records, food safety, training and competencies, and more.
Starting Price: $1000.00/month -
18
Device42
Device42
Device42 is a robust, comprehensive data center and network management software solution specifically designed by engineers with IT experience to discover, document, and manage medium and large datacenters. Featuring an intuitive web-based interface, Device42 actionable insight into enterprise infrastructures, with clearly identified hardware, software, service, and network interdependencies, powerful visualizations, and easy-to-use UI, webhooks, APIs, and so much more. Lean on Device42 to prepare for and plan network changes and reduce MTTR should an unexpected outage occur. Device42 has what you need for maintenance, audits, license certificate, warranty, and lifecycle management, passwords/secrets, inventory, asset tracking, capacity planning and budgeting, building room and rack layouts… Oh, and Device42 integrates with your favorite IT management tools? Including ITSM, CM, and SIEM integration; data mapping; and more! Try it for yourself today, free for 30 days!
Starting Price: $1499.00/year -
19
SolarWinds RMM
SolarWinds
SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. SolarWinds RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. SolarWinds RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.
-
20
Pentaho Business Analytics
Hitachi Vantara
Access, blend and analyze all types and sizes of data, empower users to visualize data across multiple dimensions with minimal IT support, and embed analytics into existing applications.
-
21
SolarWinds Mail Assure
SolarWinds MSP
SolarWinds® Mail Assure cloud-based email security solution provides advanced threat protection for inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving. The service includes a multitenant web-interface with predefined settings, reporting, and views designed to ensure control and visibility over email flows. SolarWinds® Mail Assure’s proprietary technology incorporates input from processing large volumes of email data that feeds the Intelligent Protection and Filtering Engine. This combined with real-time pattern threat recognition leveraging a variety of filtering technologies help protect against spam, viruses, phishing attacks, impersonation, spoofing, malware, and other email-borne threats.
Starting Price: $1 per month -
22
AssetSonar
AssetSonar
Ensure software compliance, lower hardware downtime, and always be audit-ready with our powerful IT asset management solution. Get complete visibility into your IT infrastructure by IT asset lifecycle management, software license tracking, detailed insights and timely alerts. We also play well with service desks like Jira & Zendesk and device management tools like Jamf & SCCM so you have a single source of truth regarding your IT assets. Try It For Free!
Starting Price: $62.99/month/admin -
23
ISL Light Remote Desktop
ISL Online
ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.
Starting Price: $145/year -
24
Semarchy xDM
Semarchy
Use xDM platform to experience the Intelligent Data Hub™. Benefit from a full set of features to build production-ready Master Data Management (MDM), Reference Data Management (RDM), Application Data Management (ADM), Data Quality, and Data Governance operational and analytical applications.
-
25
Esper
Esper
Move beyond a Regular MDM, towards a highly focused Android DevOps platform that includes not only all the features of an MDM but also DevOps tools that can help you configure, deploy, and manage your devices complete Android Device lifecycle. Esper offers powerful, intuitive features to control enterprise devices, including hardware, firmware, app development, monitoring, and remote remediation. Esper is the first solution to combine custom OS, enhanced firmware, a complete DevOps toolchain, and endpoint detection and response. Esper's full-stack admin suite goes beyond a regular MDM with unprecedented support for device management, remote control, and real-time OTA updates. It's the only single-dashboard suite for remote device diagnostics, advanced telemetry and debugging.
Starting Price: Free forever for upto 100 devices
The Role of IT Management Software
For companies of a certain size, information technology becomes a necessity. But despite many common perceptions, IT is more than just the people who install the software on your office computers and troubleshoot technical issues. IT is the driving force behind the software that a computer utilizes - researching the best technology to facilitate a company's growth, creating their own in house software, and configuring existing platforms to better suit the needs of the business. In larger companies that rely heavily on technology to get the job done, IT is one of the main drivers for success, and that makes a smart IT management system a critical component for any enterprise level business that wants to stay competitive.
Choosing the Right IT Management Software For Your Business
If you're on the market for a new IT management platform, you're in luck. There's no lack of quality products on the market. But that also means that properly researching the features available and carefully taking into consideration the long term direction of your company is a critical need. A good IT management platform will stay with you for a long time, and you want something that can grow organically as your business model does.
But you don't have to conduct your search alone. We can help you identify the best IT management platforms on the market and narrow down the results to find those built for your business model. Let this buyer's guide serve as your north star in the search for an IT management solution.
Try Before You Buy
Many companies that deal in IT management software offer free trials, but the wealth of options available mean that trying all of them simply isn't practical. We recommend navigating to our IT management software reviews and starting with those that have the highest SmartScore rankings. These are the cream of the crop, and even if they offer more than your company practically needs, they can help you get a hands on understanding of the sort of features and interfaces available to you. Once you've created a short list of the right matches for your company, sign up for the free trial. Between firsthand experience, user feedback, and user reviews, you should be able to get comfortable with their functionality and make an educated decision.
Businesses That Can Benefit From IT Management Software
IT management software isn't practical for every business, but it's almost essential for many businesses. Even if it isn't, it can help many companies get the edge on their competitors. For small businesses and startups, these platforms can help them track down software issues. Moderately sized and growing companies can benefit greatly from the network monitoring tools inherent in these products, while Fortune 500 companies depend on IT management software that's specifically scaled to the needs of enterprise level businesses. Regardless of your needs, there's likely an IT management solution tailored to your needs and feasible for your budget.
Enterprise Level IT Management Software
The sheer scope and scale of enterprise level businesses means that most can't function properly without some sort of IT management software. IT development and endpoint security are the key functions here, since they allow companies to create more effective software packages and protect their sensitive data. Solutions could involve a standalone IT management platform or one that's part of a more holistic workplace solution. Also useful is the ability for IT systems to conform to regulatory standards and create better client relationships through the use of computer forensics. Finally, IT management software can serve as something of a fail safe, keeping businesses engaged with consumers in the case of a financial downturn.
Types of IT Management Software
IT management software needs to meet the needs of a variety of different businesses. Fortunately, it's a well served market. Three varieties of software dominate the current landscape.
- Platform as a Service (PaaS) operate through the internet, eliminating the need to worry about the underlying infrastructure and focusing instead on building the best applications possible. One of the biggest strength is the collaborative structure that such an open and accessible platform facilitates.
- Infrastructure as a Service (IaaS) reduces the need for pricey in-house hardware by offering virtualized solutions. These could include IP addresses, bandwidth, network connections, and virtual server space. This is deployed in third party data centers, reducing the need to devote resources for on-site maintenance, and the virtual nature of this platform allows you to easily receive the resources you need. The paid subscription model makes it ideal for scaling services to match a business' growth.
- Mobile Backend-as-a-Service (mBaaS) is used to synchronize a company's proprietary APIs and cloud storage. The result is an easier way to connect with social media channels and the ability to incorporate push notification and mobile management features into existing software.
Important Features of IT Management Software
While the features you need are going to vary depending on the nature of your business, there are some critical features everyone should look for in their IT management software. These include workplace control, communications management, and the ability to manage software and hardware productivity. Data protection is also a must, as is the capability to manage data storage and archives. A strong platform will always offer consistent data processing, transfer, and storage processes. Also look for an automated approach to data and server management and management of infrastructural security.
Popular Trends in IT Management Software
IT management software is an integral component of most larger businesses, and while that means that shoppers have plenty of options to choose from, it also means that picking a platform that will keep them competitive is crucial. A number of promising trends are worth considering when picking the ideal platform.
Cloud services are one of the most important innovations in modern tech, and it's not a trend that shows any sign of fading. Combined with machine learning, a cloud based structure allows for a higher level of automation in IT processes. The obvious impact of automation is that it can reduce staff costs within the IT department significantly, but automated technologies can also boost the speed of service delivery and produce more accurate results with a lower risk of human errors.
This high adoption rate of cloud services are changing how companies do business, and one of the most popular new trends is towards hybrid cloud systems. By combining private and public cloud services, companies can get the best of both worlds. These hybrid models can offer more flexibility and create a more nimble sense of scale, and IT management software developers are rushing to adapt to customer needs.
DevOps is one of the biggest buzzwords around, but it's more than just a fad. That means more and more companies are hiring people proficient in business intelligence software. Machine learning has rapidly facilitated the value of big data, and having the means to properly analyze that data and turn it into actionable asset will make it one of the most important fronts in the future of IT.
Issues to Consider
As with any form of software, IT management platforms come with their own vulnerabilities. When considering a purchase, it's necessary to consider the downsides and make sure the software you choose is protected against them.
While cloud computing is in many ways a safer method for storing data than local services, that doesn't mean it's immune to vulnerabilities. A data breach can tarnish a company's reputation in irreparable ways, and that means it's critical to choose a provider that's serious about the security of their customers. Making use of a hybrid system that provides you with a private cloud is a tenable solution, but you also have to make sure that your business' hardware and software work correctly in conjunction with the web-based services of your IT platform. While an IT management solution that's not compatible isn't necessarily a bad idea, the process of migrating your existing information to the new cloud can be a costly endeavor. And even if an IT management platform is the right choice for your business, it's beneficial to be prudent with your budget. These solutions can have some costly overhead, and that's not even taking into account the cost of training staff to become accustomed to the new technology.