Audience

Businesses, contact centers, and higher education

About TrueDialog

TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.

Pricing

Starting Price:
$79.00/month
Pricing Details:
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Review this Product

Company Information

TrueDialog
Founded: 2011
United States
truedialog.com

Videos and Screen Captures

Software Screenshot

TrueDialog-Campagins

Product Details

System Requirements

SaaS
iPhone
iPad
Android

Training

Documentation
Live Online
Webinars

Support

Business Hours

TrueDialog Product Features

Alumni Management

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Membership Management
Member Portal
Website Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Email Management
Knowledge Base
Social Media Integration
Virtual Assistant
Workflow Management

Higher Education

Admissions Management
Alumni Management
Financial Aid Management
Fundraising Management
Scheduling
Assessment Management
Curriculum Management
Faculty / Staff Management
Housing Management
Student Information / Records
Student Portal

Mobile Marketing

Channel Attribution
Contextual Targeting
Engagement Monitoring
Push Notifications
Text Messaging
Coupons
Email Marketing
In-App Marketing
Location-Based Marketing
Text-to-Win

Registration

Activity Registration
Class Registration
Event Registration
Group Registration
Marketing Management
Online Registration
Surveys & Feedback
Attendance Management
Badge Management
Calendar Management
Contact Management
Form Builder
Onsite Registration
Payment Processing
Refund Automation
Self Check-In

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Reviews Write a Review

  • Kunal R.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Smart Mass SMS tool for business "

    Posted 07/19/2020

    Pros: It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported.

    Cons: It worked great for me. Nothing to share about cons.

    Overall: TrueDialog is powerful SMS sending for a business tool. I have been using this for several years. It offers a great mass SMS sending solution. It's a valuable tool to engage with clients.

    Read More...
    Review Source: SourceForge
  • David Y.
    CTO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great product and service"

    Posted 11/26/2019

    Pros: Excellent pricing
    Portal UI is easy to use and is deep in functionality
    API availability
    Terrific customer service

    Cons: Provisioning shortcodes can be slow due to carrier approvals

    Overall: Have used platform for years now. Great experience overall, especially compared to other services I have used before. Customer service in particular is quick and responsive.

    Read More...
    Review Source: SourceForge