Uniphore

@uniphore

Global technology company offering -based solutions – Conversational Analytics, Assistant & Security. Offices in US, Singapore & India.

Chennai, India
uniphore.com
انضم في أبريل ٢٠٠٩
٣٢٢ صور أو مقاطع فيديو الصور والفيديو

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  1. تغريدة مُثبَّتة
    ٢٥ أبريل

    Are you passionate about Analytics and AI? Uniphore is looking for passionate and smart product managers, engineers, sales people and marketers to join our team Visit to apply

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  2. قبل ١٨ ساعة

    Automation of after-call-work can help save on operating costs. But how to get there? Learn more at

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  3. ١ يوليو

    Leaders in the casino sector need to imagine a day when voice and biometrics will help them be even more compliant and secure; for e.g. - casinos can benefit from implementing as a security measure. Know more

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  4. تم إعادة تغريدها بواسطة
    ٢٧ يونيو

    According to , global call center AI market could grow from $800M to $2.8B by 2024. has been pushing new frontiers in CX; to bring personalized experiences to customer service, something has seen with its global customers

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  5. ٢٠ يونيو

    "Companies and leaders who stay stagnant will fail – but those who disrupt and lead fast, rather than follow slowly, will find success" Conversational Service Automation is that step towards disruption in the space

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  6. ٢٠ يونيو

    An intuitive voice and text interfaced, self-service platform can enable the sector to resolve account-related queries spoken in natural language at the customers’ convenience and in real time. This whitepaper details out the concept

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  7. ١٩ يونيو

    Companies are often limited to monitoring 5-10% of customer calls due to a manual system in place. They lose out on golden customer insights that could have potentially been a business opportunity. Let help

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  8. ١٤ يونيو

    With , customers receive personalized engagement that recognizes the conversation flow of the past, eradicating the frustration of repeating past conversations. An insightful read by

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  9. تم إعادة تغريدها بواسطة
    ١٢ يونيو

    One of the biggest trends in AI this year? predicts that voice AI will transform nearly every industry. we're preparing our customers now for the impending changes conversational AI will bring to all aspects of customer service.

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  10. تم إعادة تغريدها بواسطة
    ١١ يونيو

    Customer Retention vs. Customer Acquisition: Me thinks at an early stage CA perhaps is more important but once there is some stability referrals has the highest conversion rate and CR is more crucial

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  11. تم إعادة تغريدها بواسطة
    ٩ يونيو

    Disrupting a $350B global market - super excited about the hyper growth at ! vision for the company has gone from "big" to "huge". Learned something new: NLG!

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  12. ٦ يونيو

    For optimum customer experience, a combination of automating between bots and humans is essential to support the growing customer demand for easy, quick, on-the-go answers. Read more in this article by

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  13. تم إعادة تغريدها بواسطة
    ٥ يونيو

    Customer service will be the next industry to leapfrog into the future & possibilities are endless when you consider the sector has already reached $350B globally. Read more about how this will happen through Customer Service Automation in :

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  14. ٤ يونيو

    Compliance needs that were touted as one of the main reasons for deployment is old news. Now, businesses are adopting Speech Analytics to empower customer journeys, marketing efforts, employee training, and cost efficiencies.

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  15. ٣ يونيو

    A mentor to sales enthusiasts and an outspoken advocate of women in leadership - Welcome aboard Karen Smith! Know more about Uniphore's new Chief Revenue Officer at

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  16. ٣ يونيو

    A Customer Success & SaaS Delivery Expert and a Champion for Women Diversity & Inclusion Initiatives - A very warm welcome to , Uniphore's new Chief Customer Officer! Know more about Mary Ann at

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  17. ٣٠ مايو

    Does the challenge to develop, communicate, manage and execute strategic sales business plans for a Global Conversational AI company excite you? Head over to to explore this opportunity!

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  18. ٣٠ مايو

    The new standard for technological advancement and security is voice technology. The casino industry is one of many that needs to quickly adopt this technology, according to Uniphore CEO ’s latest piece in :

    Great to share my perspective on using voice AI in the casino industry. Casinos who look to advance their security procedures through voice recognition will have a major advantage in keeping their assets and customers safe. Learn more on :
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  19. ٢٩ مايو

    Contact center agents are problem solvers; who can benefit from real-time alerts with recommendations for up-sell & cross-sell to customer behavior and customer service, to provide ongoing value to their customers at every interaction. Read more

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  20. ٢٣ مايو

    From farmers to IT firms, everyone needs voice-based solutions to solve the challenges that exist in their individual industries. Our AI-enabled Conversational Assistant - akeira™ serves that very purpose. Learn more about akeira™ at

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  21. تم إعادة تغريدها بواسطة
    ٢٣ مايو

    I believe companies must have excellent customer experience to get ahead. shares research on 4 approaches to reduce friction within the customer journey. Everyone would agree that voice can play a role in any of these scenarios

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