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Top Software of 2020
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ConnectWise Manage
ConnectWise
ConnectWise Manage is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise Manage offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.
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ConnectWise Control
ConnectWise
ConnectWise Control is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teamsn, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise Control helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools.
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BambooHR
BambooHR
BambooHR is the #1 online HR system for small and medium-sized businesses. The cloud-based system offers integrated payroll, applicant tracking (ATS), onboarding tools, e-signatures, time-off tracking, and performance management, with easy reporting and a convenient mobile app for employees. BambooHR frees HR from the data management spiral to become more effective, more efficient, and more human.
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ConnectWise Automate
ConnectWise
Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count.
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ConnectWise Sell
ConnectWise
ConnectWise Sell is a professional quote and proposal automation software for IT solution providers. ConnectWise Sell offers a wide range of tools that enables IT solution providers to save time, quote more, and win big. Top features include professional quote or proposal templates, product catalog and sourcing, workflow automation, sales reporting, and integrations with best-in-breed solutions like Cisco, Dell, HP, and Salesforce.
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Continuum Fortify
ConnectWise
Define and Deliver Comprehensive Cyber Security Services. Security threats continue to grow, and your clients are most likely at risk. Small- to medium-sized businesses (SMBs) are targeted by 64% of all cyberattacks, and 62% of them admit lacking in-house expertise to deal with security issues. Now technology solution providers (TSPs) are a prime target. Enter Continuum Fortify, a ConnectWise solution—the advanced cybersecurity solution you need to deliver the managed detection and response protection your clients require. Whether you’re talking to prospects or clients, we provide you with the right insights and data to support your cybersecurity conversation. From client-facing reports to technical guidance, we reduce the noise by guiding you through what’s really needed to demonstrate the value of enhanced strategy.
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Continuum Command
ConnectWise
Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add Continuum Assist, a ConnectWise solution, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.
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Atera
Atera
Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. Atera's fixed cost pricing model helps IT businesses of all sizes grow with no extra costs. Fixed Cost with unlimited devices, it's that simple. Start your 30-day free trial today.
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NinjaRMM
NinjaRMM, LLC
If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting.
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10
Document360
Kovai
Document360 is a knowledge base documentation tool specially designed for all SaaS products. It is a Saas platform that helps you to build a great self-service knowledge base for your customers and internal users (public or private knowledge bases). It comes with robust features like uncompromised authoring experience, rich theme, built-in analytics, and enterprise-grade restore, back-up and versioning functionalities. Benefits of Using Document360: - Smart instant search: Google-like search for quick help and dynamically look for the most relevant help articles. - Built-in analytics: This feature filters data and provides the report to derive actionable data and insights. - Integrations: Document360 works seamlessly with third-party applications such as Disqus, Intercom, Zendesk, Slack, Olark, Microsoft Teams, Google Analytics, and more. Our prominent customers include Microsoft, Monday.com, Harvard University, Warner Bros, Stackify and more.
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11
Office Timeline
Office Timeline
Office Timeline is a robust and easy-to-use PowerPoint add-in that helps you create Gantt charts, roadmaps and swimlane diagrams in minutes, by leveraging professionally built, fully customizable templates. The interface blends seamlessly with the native PowerPoint one, so it's guaranteed to look and feel familiar right away. Intuitive drag & drop actions eliminate the learning curve traditionally associated with project management software and give you full control over the design of all elements. Import features from popular software like Excel, MS Project, Smartsheet or Wrike allow you to bring in external data without manually entering the tasks and milestones. Save the templates and share your work directly from the add-in to make the best use of your time. Our vision is to help users of all levels ace presentations and tell a clear and compelling story via engaging visuals, without putting in hours of work before every single meeting.
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eG Enterprise
eG Innovations
IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.
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MIE Trak Pro
MIE Solutions, Inc.
We want your company to grow and succeed in a competitive manufacturing industry. MIE Solutions provides ERP software for the discrete manufacturing industry, including aerospace, automotive, metal fabrication, electronics, and more. We offer both on-premise and cloud solutions to our customers as well as perpetual and SaaS licensing options. The software, MIE Trak Pro, has a multi-division capability and can be used in both small, start-up manufacturing businesses as well as mid-sized and enterprise companies in the discrete manufacturing industry. MIE Solutions provides services to the United States, Canada, Mexico, Australia, New Zealand, and the United Kingdom. We want your business to grow and improve because what you do and what you make is important to us! Manufacturing is an ever-developing industry and we understand this. Let us help you grow and continue supporting your customers with on-time delivery and competitive prices (while remaining profitable).
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Auvik
Auvik Networks
Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer.
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BQE CORE Architect - Project Accounting
BQE Software
Effortlessly provide principals, project managers, and entire staff with the information they need. Monitor KPIs like project performance, time and expense, and profitability on BQE Core Architect's powerful dashboard. Watch real-time status of tasks by phase, track progress, and compare budgeted hours and costs vs. actual so nothing falls through the cracks. Efficiently allocate resources with interactive Gantt charts and accurately forecast every time. Manage your new sales opportunities, activities, and performance through Core CRM, specifically built to address the needs of professional services. Discover how BQE Core Architect helps you focus on the essential parts of your practice while effectively managing client projects. Sign up for a free 15-day trial today.
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Paychex Flex
Paychex
Paychex Flex is an all-in-one HR software solution that you can build on as your business grows or changes. Use it to run payroll and integrate your HR administration, retirement, and insurance management with service the way you want it and our expert knowledge of the regulations that could affect your business. The more HR functions you bring to Paychex Flex, the more accuracy and efficiency you’ll gain. It can help you: • Recruit and track the best candidates • Streamline hiring and onboarding • Deliver key HR information through custom compliance documents, compensation summaries, performance reviews, company training, and more • Manage health insurance, including compliance support • Administer employee benefits • Track time and attendance data • Pay employees and file and pay your taxes • Plan for retirement, from testing, to real-time reports, and participant enrollment and management
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Nuxeo Platform
Nuxeo
Nuxeo makes it easy to build smart content applications that enhance customer experiences, improve decision making, and accelerate products to market. The Nuxeo Platform is a modern content services platform for low-code application development with a scalable architecture and flexible metadata model that provides advanced content management capabilities, including AI and machine learning, for any type of content. Regardless of size, volume, or where your content is stored, we enable organizations to securely access, find and use information across business units, applications, channels, and processes.
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PoliteMail
PoliteMail Software
Gain Outlook email intelligence, not overload. To measure and improve internal Outlook email broadcasts to employees, corporate communicators send PoliteMail. PoliteMail Software adds email analytics, responsive HTML design, and list management tools to the enterprise email program you already know how to use, Microsoft Outlook and Exchange. PoliteMail makes it easy to create impressive, highly readable corporate communications, with advanced analytics to enable you to discover the email employees actually read, with key metrics to help you improve results over time.
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Tempus Resource
Prosymmetry
Tempus Resource’s detailed What-If scenario planning gives you the power to create real options by simulating the effects of a multitude of changes to your project portfolio. Improve decision making with comprehensive understanding of the real-time impact of different resource decisions and scenarios on your project portfolio
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20
NetSuite
NetSuite
One unified business management suite, encompassing ERP/Financials, CRM and ecommerce for more than 20,000 customers. Adaptability has never been more important. We give you the visibility and control to make the right decisions, now. Scale up, spin off, adopt new business models, NetSuite’s flexibility lets you do it all, quickly and easily. With every NetSuite upgrade, your configurations and customization migrate seamlessly. Your core business system now becomes your customer-facing commerce system with a customizable, customer-specific, pixel perfect experience. Real-time analytics is the NetSuite user interface. Users know what they should be doing and how they’re helping the business, with vital business data displayed from right within the system.
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21
Vendorful
Vendorful
Vendorful offers a suite of solutions for an array of Vendor Lifecycle Management challenges. From vendor (supplier) selection to contract renewal, the platform simplifies complex processes, eliminates “busy work,� and reduces risk while delivering strong ROI. Modules include Strategic Sourcing, Reverse Auctions, Vendor Management, Vendor Scorecarding, Contracts Administration, and Compliance Questionnaires. The product’s point-and-click interface and automated data aggregation quickly replaces cumbersome Excel spreadsheets and shared drives. And, as an API-first product, Vendorful can integrate into a range of other systems including, but not limited to, e-procurement applications, finance systems, ERPs, e-signature solutions, single-sign-on systems, and third-party risk applications. Offered in public and private cloud configurations, Vendorful serves SMEs and enterprises across verticals including Financial Services, Not-for-Profit, Higher Education, Retail, and more.
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Claromentis
Claromentis
We give organisations a digital workplace to call home. At Claromentis, we've expanded the capabilities of the traditional intranet, empowering people to access information, communicate and collaborate with their coworkers, streamline business processes, learn new skills, and integrate their third-party apps, all within a single space. Our digital workplace software is designed to connect teams to their work and each other, regardless of their location. So whether your teams are office-based, 100% remote, or somewhere in between, our software unifies all the tools they need do their job productively. We're trusted by leading brands worldwide, including household names like Virgin Care, Legal & General, and Crabtree & Evelyn; non-profits such as SeriousFun Children’s Network; and innovative tech companies like Boost.ai.
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Brushfire
Brushfire Technology
At Brushfire, it’s our goal to be the go-to ticketing and registration platform our clients deserve. We’re an event management software-as-a-service platform that provides assigned seat ticketing, general admission, and support for concerts, conferences, camps, productions, plays, sports, and anything else where people gather. We handle thousands of events every day, on every continent, ranging anywhere from a handful to 20k+ attendees. Brushfire strives to facilitate successful events around the world by providing great software and service that never stops improving. We believe the church, non-profit, and secular organizations deserve the most elegantly architected platform for event management. Both at the technology and service layer.
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Parascript FormXtra.ai
Parascript
Ensure faster, more accurate mortgage and loan document processing automation with Parascript software; automate insurance document-based tasks for the intake and review of healthcare insurance data. Optimize health plan process efficiencies, increase data accuracy and reduce costs through document processing automation. Parascript software, driven by data science and powered by machine learning, configures and optimizes itself to automate simple and complex document-oriented tasks such as document classification, document separation and data entry for payments, lending and AP/AR processes. Every year, over 100 billion documents involved in banking, government, and insurance are processed by Parascript software.
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25
Onehub
Onehub
Onehub is the secure file storage and sharing service built for businesses of any size. Bank-level encryption of your data as well as our granular, role-based permission structure means you can control who has access to your content and share critical business files with confidence. Onehub offers a suite of robust business tools such as virtual data rooms, client portals, Google Docs integration, automatic watermarking, branded workspaces, and custom agreements to enhance and expand your file sharing. Customize your Onehub Workspace to give content sharing a more professional, polished look and create your own Client Portal. Onehub’s virtual data rooms allow your business to send proprietary information to clients while keeping collaborators anonymous.