Communications Software
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Compare the Top Communications Software of 2020
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Compare the best Communications software currently available using the table below.
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1
CDG - MBS and BDS-I BSS/OSS
Communications Data Group
CDG's MBS and BDS-I solutions offer scalable, accurate billing and operational support solutions for voice, video and data for retail and wholesale telecommunications carriers and service providers. Options include: BDS, Interconnect, CABS, Mediation, Customer Care, Plant, Trouble, Service Provisioning, E-Care, Task Management, CRM Prospects, and third-party financial, mapping and facilities management products. Service bureau, online and licensed options are available.
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2
ConnectWise Control
ConnectWise
ConnectWise Control is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise Control helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools.
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3
AVOXI
AVOXI
The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.
Starting Price: $19.99/month/user -
4
Podium
Podium
Centralize all business reviews from across different platforms with Podium, an online review solution. Podium allows users to see their reviews and gain more customer feedback for quick and better-informed decisions. Podium can be accessed through its free iOS and Android app for sending review invitations, check analytics, and manage existing reviews.
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5
OnSIP
Junction Networks
OnSIP delivers powerfully simple unified communications services to more than 100,000 customer accounts. We’re proud to provide the benefits of an on-demand phone system without the high cost, burden, and inflexibility of traditional phone systems. We also offer APIs for developers to rapidly and affordably build voice, video, and messaging applications themselves.
Starting Price: $18.95 -
6
RingCentral Office
RingCentral
RingCentral Office is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral Office enables you to work where you want and how you want. Core features of RingCentral Office include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral Office's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
Starting Price: $19.99/month/user -
7
Ooma Office
Ooma
Award-winning and low-cost business phone system for businesses of all sizes. Ooma Office offers reliable business phone service with advanced enterprise-grade phone features like a virtual receptionist, extension dialing, conferencing and music on hold. When your business grows, Ooma Office can expand with your needs. Ooma Office is built for small businesses. Whether you have 2, 20, or 200 employees, you can rely on Ooma for an effective office phone system. There are no contracts, and you can keep your number. From our virtual receptionist to extension dialing, the features go on and on. All of this and more only costs $19.95 per month per user. It’s no wonder we keep winning awards.
Starting Price: $19.95 per month per user -
8
CallRail
CallRail
CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.
Starting Price: $45.00/month -
9
Livestorm
Livestorm
Livestorm is the all-in-one platform that makes it easy for companies to build powerful video communication strategies. With Livestorm any marketing, sales, customer success, or HR team can easily create online events for their audiences. From meetings, webinars, conferences, online training courses, podcast interviews, product demos, Livestorm can adapt to any kind of event. Livestorm is a browser-based platform that lets teams organize their online events in one place, from any device they want. Livestorm provides all of the tools needed to: - Create custom landing pages - Send promotional emails and reminders - Host engaging online events with integrated chat, polls, and Q&A functionalities - Analyze event performance through an advanced analytics dashboard Livestorm is one software for all of your corporate video communication. It’s that simple!
Starting Price: $99.00/month/user -
10
Everest 7
Lynk Software
Everest by Lynk Software, Inc. is a leading cloud-based customer service, complaint management, and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website.
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11
Accelevents
Accelevents
Accelevents is a powerful but affordable all-in-one virtual event platform known for their ease of use, impressive feature stack, and 24/7 live support. The platform offers robust virtual event hosting features including ticketing/registration, live chat & polling, virtual exhibitor booths, A.I. powered networking, gamification, and more. Event organizers can live stream to the main stage or break out session using either a built-in steaming studio, or integrate with an outside streaming platform. Whether hosting an event for 100 people or 100,000+ Accelevents will allow you to create a virtual, in-person or hybrid experience that your attendees remember. The virtual lobby allows attendees to access a newsfeed bulletin, a dynamic agenda, or even shop in your store. Accelevents understands the value of an event sponsorship, so they’ve developed a suite of ad placements & interactive tools that set the stage for dynamic sponsorship packages.
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12
Rev
Rev
Rev provides premium on-demand, manual and automated transcription, closed caption, and foreign subtitling services. With 170,000+ customers, Rev's clients span from global enterprises to freelance journalists. Rev processes more audio and video than any other provider and has the ability to scale to fit any customer's needs. Pricing is simple starting at just $0.25 per audio/video minute for automated speech-to-text services and $1.25/min for manual with 99% accuracy.
Starting Price: $1.25 per minute -
13
Kicksite
Kicksite
Kicksite is a 5-star rated martial arts school management software solution created to help streamline operational workflows and engage students. This comprehensive, cloud-based platform offers a host of capabilities such as attendance and inventory tracking, communication management, tuition collection, lead management, rank promotion, and social media management to help efficiently manage martial arts schools. Experience the business benefits of using an innovative and uncomplicated martial arts school management software with Kicksite.
Starting Price: $79.00/month -
14
KONEXUS
KONEXUS
Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected.
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15
Airmeet
Airmeet
The all-in-one platform to host immersive events online, connect with your community and share ideas with the world. Airmeets are designed to help you do more, engage more & grow more! Crafted with the focus to host both small meetups & large summits, with features that scale with your community. An immersive experience for each & every participant. Works on all modern browsers & devices without any software downloads for a zero-hassle experience for participants. Focus on your event, let us do the heavy lifting. Publish online events, manage registrations, onboard speakers, accept payments, partner with sponsors, engage participants, enable networking and go live like a pro. Phew! Keep your events truly private and have full control over your participants & their interactions. We’ve built security & scalability at the very core of our platform.
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16
Communique Conferencing
Communique Conferencing
Communique Conferencing's enterprise-grade, cloud-based, virtual conference platform functions as a traditional off-line trade show translating exhibit halls, booths, presentations & networking into a highly customizable 3D virtual environment.
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17
Brosix
Brosix
Brosix Instant Messenger (IM) supports businesses to streamline and secure their team communication through private team communication networks. Brosix provides businesses with all of the tools they need to increase team productivity in one user friendly and fully encrypted platform, including file transfer, screen sharing, group and private chat, virtual whiteboard and more. Brosix IM’s private networks help businesses to increase team collaboration and efficiency, reduce overhead, and guarantee data privacy. Team networks take just minutes to set up, so businesses can immediately begin reaping the benefits of their all-in-one, and fully administrable communication network.
Starting Price: $4 per month -
18
Emailgistics
Emailgistics
Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly. Automated message assignment and workflow rules will route hundreds of emails to the right team members in seconds. Individual agent folders appear within Outlook, helping to ensure your team never misses or duplicates efforts on an email. Prevent emails from falling through the cracks. Receive notifications before emails are at risk of falling behind team standards.
Starting Price: $10 per user per month -
19
Brandlive
Brandlive
Since 2010, Brandlive has been the leader in the end-to-end hosting, production, and support of the world’s largest and most memorable virtual events. Fortune 100 companies choose Brandlive to create branded, customizable events with the help of Brandlive’s dedicated support teams. The user-friendly Brandlive product suite - Events, Showrooms, Greenroom, and Studios and Productions - enables anyone to host their most important communication moments in 30+ languages, for audiences over 1M, with features including advanced registration and best-in-class audience analytics. As the name suggests, Brandlive is a platform for your brand. Our platform can be purchased on a per-event basis or as an annual license to enable regular broadcasting. All of our customers receive dedicated support from our experienced team in the form of onboarding and email support.
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20
Convoso Predictive Dialer
Convoso
Convoso is the leading innovator of cloud-based omnichannel contact center software. Our call center customers report dramatic increases in contact rates of 30% and more, giving them higher conversions and significantly improved ROI. The Convoso system works best with 10 or more seats, and scales efficiently to over 1000 seats to meet enterprise level requirements. See for yourself with a live demo how Convoso can help to boost the productivity of your call center.
Starting Price: 90 -
21
CallShaper
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, telemarketing, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst maintaining compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
Starting Price: $75 per month -
22
1PointMail
1Point Interactive, LLC.
1PointMail, a cloud-based email marketing solution, allows users to improve their email marketing return on investment (ROI). With 1PointMail, users can optimize marketing campaigns, manage lists, track campaign results in real time, and enhance email deliverability. 1PointMail allows users to upload lists, create newsletter templates, and send dedicated messages to their customers. 1PointMail also enables users to create sub-accounts for multiple users and customize them by giving them assignment permissions.
Starting Price: $49.00/month -
23
User.com
User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free 14 day trial now at User.com →
Starting Price: $49.00/month -
24
BigMarker
BigMarker
The #1 Video Platform for Webinars, Summits & Virtual Conferences. BigMarker is a powerful platform that provides hosting for modern webinars and online events. With BigMarker, organizations can easily create and host webinar content that can reach audiences around the world. BigMarker's top features include landing page templates, promotional tools, integrations, live webinars, interactive features, and on-demand access to video and presentations. It also enables users to create more than a one-off webinar, class, or workshop, which helps in building an audience.
Starting Price: $79 per month -
25
Intulse
Intulse
Intulse is a business VoIP provider offering hosted VoIP systems for small and large businesses and cloud-based phone systems with speed, flexibility, and more in the USA. Intulse was founded in 2015, helping organizations that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP internet phone and connectivity solutions are designed to increase productivity through VoIP software dashboard apps, VoIP CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and services.
Starting Price: $15.00/month/user