Content Management Systems
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Compare the Top Content Management Systems of 2020
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Compare the best Content Management systems currently available using the table below.
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1
Nuxeo Platform
Nuxeo
Nuxeo makes it easy to build smart content applications that enhance customer experiences, improve decision making, and accelerate products to market. The Nuxeo Platform is a modern content services platform for low-code application development with a scalable architecture and flexible metadata model that provides advanced content management capabilities, including AI and machine learning, for any type of content. Regardless of size, volume, or where your content is stored, we enable organizations to securely access, find and use information across business units, applications, channels, and processes.
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2
Lucidpress
Lucidpress
Lucidpress is a design & brand templating platform that empowers non-designers in your company to create and distribute marketing collateral all on their own (without going off brand). Lockable templates protect your brand while allowing colleagues to make small design tweaks and customizations, easing the workload off your creative team. Say goodbye to rogue branding forever with Lucidpress -- the brand templating platform trusted by over 7 million users worldwide. Get high-quality printed materials shipped straight to your location with our web-to-print features. Or, reach your audience even quicker with Lucidpress's direct mail delivery. Whether its social media posts or printed brochures, our cloud-based platform helps your business manage the brand experience from start to finish.
Starting Price: $50 per month -
3
Yodeck
Flipnode
Next-generation technology for professional Digital Signage. Yodeck is an unbeatably easy cloud-based digital signage platform that powers your screen with dynamic content which instantly engages your target viewers. With Yodeck you can create, design and schedule content easily from the web, no matter how far away you are from your screens. Use attention-grabbing media like videos, images, PDF files, Office docs, data dashboards and social media to get your message across to the people that matter most to your business. It offers enterprise-grade security & control. Yodeck also features a drag-and-drop zone editing feature that enables users to get creative in organizing content in interesting layouts. Yodeck prides itself on providing an exceptional digital signage solution to businesses of all sizes, from local diners to global leaders who already trust us, including Delta Airlines, Autodesk, Adobe, Domino’s, Deloitte and Swissport.
Starting Price: $7.99/month -
4
Imagen
Imagen
Imagen is an intuitive cloud-based digital asset management platform that makes storing, finding, viewing and managing your content a breeze with fast, secure and controlled access through a highly-customisable content portal. Our clients include industry-leading organisations within the Sports, Media and Enterprise sectors including, MLB, Channel 4, Aon, The Press Association, ATP Media, IMG, Endemol, and BP.
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5
NodeBB
NodeBB
NodeBB is modern forum software. It is highly customizable, and combines all the advantages of today's mobile and social web with the deep community engagement of classic Internet bulletin boards. Built on the high-performance Node.js platform, NodeBB can scale to power the largest and most active brand communities.
Starting Price: $250.00/month -
6
Perfect Channel
Perfect Channel
We build B2B and B2C marketplaces, increasing efficiency and transparency in our clients business processes. We are experts in auction technology, deploying diagnostic tools to deploy the most effectic auction models for any given marketplace. We overlay our markets with Data Science in the form of ML and AI, utilising real-time analytics and prediction algorithms.
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7
AmeriCommerce
AmeriCommerce
There's simply no other solution that does multiple storefronts, B2B eCommerce, and complex product catalogs quite like AmeriCommerce. Whether you're a small business or a high volume e-commerce giant, you can rest easy that AmeriCommerce is the feature-rich platform that won't limit you from scaling even larger. Try our free trial and see for yourself why merchants all over the world are choosing AmeriCommerce.
Starting Price: $24.95/month -
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Claromentis
Claromentis
We give organisations a digital workplace to call home. At Claromentis, we've expanded the capabilities of the traditional intranet, empowering people to access information, communicate and collaborate with their coworkers, streamline business processes, learn new skills, and integrate their third-party apps, all within a single space. Our digital workplace software is designed to connect teams to their work and each other, regardless of their location. So whether your teams are office-based, 100% remote, or somewhere in between, our software unifies all the tools they need do their job productively. We're trusted by leading brands worldwide, including household names like Virgin Care, Legal & General, and Crabtree & Evelyn; non-profits such as SeriousFun Children’s Network; and innovative tech companies like Boost.ai.
Starting Price: $1.31/month/user -
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Onehub
Onehub
Onehub is the secure file storage and sharing service built for businesses of any size. Bank-level encryption of your data as well as our granular, role-based permission structure means you can control who has access to your content and share critical business files with confidence. Onehub offers a suite of robust business tools such as virtual data rooms, client portals, Google Docs integration, automatic watermarking, branded workspaces, and custom agreements to enhance and expand your file sharing. Customize your Onehub Workspace to give content sharing a more professional, polished look and create your own Client Portal. Onehub’s virtual data rooms allow your business to send proprietary information to clients while keeping collaborators anonymous.
Starting Price: $37.50/month -
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elevio
elevio
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product. Is your team utilising Knowledge Centred Service (KCS)? With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be. Based on user feedback and data analysis, it's the backbone of continuous user education.
Starting Price: $99.00 -
11
TrueDialog
TrueDialog
TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.
Starting Price: $79.00/month -
12
Podium
Podium
Centralize all business reviews from across different platforms with Podium, an online review solution. Podium allows users to see their reviews and gain more customer feedback for quick and better-informed decisions. Podium can be accessed through its free iOS and Android app for sending review invitations, check analytics, and manage existing reviews.
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13
Accelevents
Accelevents
Accelevents is a powerful but affordable all-in-one virtual event platform known for their ease of use, impressive feature stack, and 24/7 live support. The platform offers robust virtual event hosting features including ticketing/registration, live chat & polling, virtual exhibitor booths, A.I. powered networking, gamification, and more. Event organizers can live stream to the main stage or break out session using either a built-in steaming studio, or integrate with an outside streaming platform. Whether hosting an event for 100 people or 100,000+ Accelevents will allow you to create a virtual, in-person or hybrid experience that your attendees remember. The virtual lobby allows attendees to access a newsfeed bulletin, a dynamic agenda, or even shop in your store. Accelevents understands the value of an event sponsorship, so they’ve developed a suite of ad placements & interactive tools that set the stage for dynamic sponsorship packages.
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14
SODA PDF
LULU Software
Soda PDF is the software solution that helps your business quickly achieve any document goal with ease. Edit, create, convert, merge, split, sign, or secure PDFs to your needs. Modify documents using the best PDF editor and PDF converter. Our easy-to-use PDF tools are made to streamline any document workflow with efficient results. With the fastest Microsoft Office to PDF converter on the market, our Batch tool helps you create or convert multiple PDFs at once, along with the ability to add page numbers, watermarks, Bates numbering & secure permissions to multiple files or folders in seconds. Keep a safe distance between people and paper by signing, managing & tracking electronic signatures remotely using our efficient E-Sign feature. Save time & avoid retyping with OCR Edit to quickly search, recognize & modify text contained within any scanned document or image file. Access Soda PDF’s entire suite of tools & services directly from your desktop, or from any device with a web browser.
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15
Intellect
Intellect
Intellect's QMS software is proven to enhance quality operations and reduce overall quality costs by 40%. Our apps are designed by certified quality experts and can easily be tailored with our no-code platform and drag-and-drop technology to fit your exact business needs. Give your team remote access, mobile apps, dynamic workflow, analytics and reporting with a modern and easy to use solution. Apps include Document Control, Employee Training, Audit Management, CAPA, Nonconformance, and more.
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16
ewiz commerce
Powerweave Software Solutions
Give your customers personalized shopping experience with our AI-powered B2B eCommerce platform - ewiz commerce. No need to wait for months. Get ready to sell eCommerce store and business platform in 30 days. Empower your sales, marketing, and operations with a future-ready platform and grow your business at speed. Built-in AI-powered marketing automation, personalized recommendations, catalog creator, personalized email campaigns, and much more which can boost your growth. 500+ customers across the world $2 bn worth of transactions processed annually Backed by an expert and experienced team of 1700+ people 95% plus customer retention rate 99.99 % website uptime Schedule a free demo today!
Starting Price: $4500 (One-time) & $350 / month -
17
Fraud.net
fraud.net
Fraud.net delivers the world’s most advanced infrastructure for fraud management – powered by a sophisticated collective intelligence network, world class artificial intelligence, and a modern, cloud-based platform that helps you: * Unify fraud data from any source with a single connection. * Detect fraudulent activity for 99.5%+ transactions in real-time. * Respond to fraudulent transactions with smarter, faster, and more accurate decisions. * Optimize fraud management by uncovering hidden insights in terabytes of data. Fraud.net is a real-time, enterprise-strength fraud prevention and analytics solution organized around its business customers’ needs. Through a single point of command, it unifies and analyzes data from disparate systems and sources, tracks digital identities and behaviors, and then deploys the latest tools and technologies to stamp out fraudulent activity while allowing good transactions to sail through. Contact us today for a free trial.
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18
Suttle-Straus
Suttle-Straus
We know that your designers want the freedom to be creative and spend time on new projects. To do that, they need an easier way to customize existing marketing materials for different users. We've helped lots of big brands like Sub-Zero, Sherwin Williams, Steelcase and La-Z-Boy lift the customization burden from their design teams by creating customized brand portals for them. We take your art files, turn them into online templates, and give your network self-service access to customize their own materials. You still have control to approve final versions before they download or print. Our customized brand portals are also connected to commercial print and mail workflows at Suttle-Straus, so end users can order marketing collateral, request new signage and trigger direct mail campaigns to their neighborhoods all using approved corporate templates.
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19
Productsup
Productsup
Award-winning SaaS for product content integration, optimization and distribution in commerce. Offering a range of solutions like feed management, marketplace integration, seller/vendor onboarding and product content syndication, Productsup helps brands and retailers validate, structure and enrich their product content for thousands of retail and digital channels, including Amazon, Walmart, Google, and Facebook.
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20
Usersnap
Usersnap
Usersnap provides a user feedback platform to help businesses understand, process, analyze, and monitor feedback, improving their companies and themselves by tracking growth and progress along the way. The extensive feedback use cases enable your business to get feedback along the user journey including: QA, CSAT, NPS, feature requests, bug tracking, visual design feedback and more. More than 20,000 companies have collected over 3 million customer feedback items with Usersnap, including Microsoft, Facebook, Canva, Lyft, and many more.
Starting Price: $19.00/month -
21
ViewCenter
ICM Document Solutions
ViewCenter by ICM Document Solutions is a scalable document management solution that’s designed to be accessible from any device with an Internet connection (desktop, laptop, mobile). It’s flexible for businesses of any size, and it can be customized based on a company’s specific needs. Features within the ViewCenter platform include customizable permissions, support for all file types, detailed activity logs, keyword and content searching, revision control, automated retention and disposition processes, and a drag-and-drop upload tool. When coupled with ICM’s suite of supporting applications and services including eForms, portals, a high-volume scanning module, and custom development, companies have all of the necessary tools to improve their business processes surrounding the gathering, maintenance, distribution and retention of critical documents and records. ViewCenter meets regulatory agency compliance and security requirements specific to their industries.
Starting Price: $36.00/month/user -
22
Adzerk
Adzerk
Adzerk's APIs make it easy for engineers and PMs to build their own server-side, fully-customized ad server. Top e-retailers and user communities use Adzerk to build innovative ad servers to promote anything from native ads to internal content to sponsored listings (where vendors and sellers pay for their organic listing to be promoted in search and browsing results). Engineers reliably see a 90%+ reduction in dev time using Adzerk’s APIs versus doing it entirely from scratch. Adzerk’s customer list includes Fortune 500 brands, public companies, and unicorn startups, including Bed Bath & Beyond, LiveNation/TicketMaster, Wattpad, TradingView, imgur, Strava, and many more. Our Ad.Product community makes it easy for product managers, engineers, ad ops, and others to discover and discuss how to build innovative, user-first ad platforms. Join us: http://bit.ly/349Lmvh
Starting Price: Custom -
23
LOCATE Inventory
New Tack Inc.
LOCATE is a scalable, cloud-based inventory and order management solution designed to help product-based businesses succeed in the mid-market. From warehouse basics, such as kitting, barcoding, and tracking, to advanced workflows like drop shipping, outsource manufacturing, and wave picking, LOCATE brings the power of an ERP system to the mid-market. LOCATE is the ideal solution for inventory-based companies looking to grow. Designed with the end-user in mind, LOCATE offers powerful features within a flexible, intuitive software. Above all, our superior customer service is what sets LOCATE apart; our customers aren’t just purchasing software, they are partnering with a team who will help them succeed.
Starting Price: $100/month/user -
24
Business Systems Integrators
Business Systems Integrators
Acquire specialized services for implementation of Electronic Data Interchange and automation of supply chain with Business Systems Integrators, a premier software firm. Business Systems Integrators focuses on giving high-quality product and expert-level services to meet the needs of distributors and manufacturers. Business Systems Integrators has a team of professionals with extensive knowledge of EDI system implementation, process automation, data integration, and more.
Starting Price: $1200.00/one-time -
25
DocketManager
DocketManager Inc.
DocketManager has been built from the ground-up by printers, for printers. The System is a cloud-based print management MIS solution with a fully integrated Web-to-Print. Developed as a powerful software that includes a completely integrated suite of tools for managing an entire company from one system. DocketManager is designed to handle full or hybrid shops that include digital, offset, wide format, label, in-plant/edu, and other specialty markets.
Software solutions for CMS (content management system) can seem like a daunting and highly confusing selection process, but examining what you need, what’s offered, the ease of use, overall performance, and customer support quality can help narrow down the options tremendously.
There are two broad categories for business CMS. The first provides services for website content publishing. The second provides an infrastructure to organize business documents. Of course, there’s also an array of specialized workflow software to consider, and vendors are constantly tweaking and updating their products - sometimes for the better and sometimes for the worse.
This CMS guide will walk buyer through everything they need to know and consider to make the best possible selection for their business needs.
Content Management System: What Is It?
By content, the system can be designed to manage a plethora of items, including service invoices; record documents, such as birth certificates and medical records; office documents, such as spreadsheets; multimedia files; website copy; and social media content.
The actual system consists of software solutions to store, organize, and or create such content for you, the buyer.
When searching for a CMS product, buyers will find two main groupings, one for web content management and one for document management.
Document management systems, or DMS, mainly deals in printed or electronic content that’s for a business’s internal usage. In other words, this content isn’t distributed externally to the public. Contracts, invoices, company reports and so forth would be examples of the documents this type of system manages. Virtual data rooms are often used to securely serve and store such internal documents.
Web-CMS, or W-CMS, is CMS designed for company websites. These systems help to create content within a website that is intended for public distribution, such as blog content or building an online store front.
Common Features of Content Management Systems
Think of CMS products as the difference between a high-end, specialty knife and a good-functioning multitool. Some products are single applications that excel in a speciality service. Other products offer a more integrated suite of services that’s geared to cover many bases and offer multiple applications under a single roof.
Each DMS or W-CMS application is designed to manage a certain type(s) of content, with some applications being offered solo and some as part of a bundled suite.
Publishing has creating features like text editing, blogging modules, web page creation, and workflow management.
E-commerce assists in online store creation and maintenance. E-forms helps to create client-completed forms. Intranet is used to distribute content to employees through an internal website. Social networking allows readers to interact with social media content, share it, and comment on it.
As far as DMS goes, document capture and image processing is used to convert print to digital copy. Digital asset management uploads, stores, and organizes digital media. Case management creates business process documents and automates the workflow process. Contract management tracks and automates transaction documents throughout their need to exist. Records management stores, organizes, archives, and retrieves company records. Business process management is for more large-scale, advanced document tracking and workflow management. Reporting and analytics assists in compliance issues.
What Does Enterprise Content Management Mean?
Enterprise content management, or ECM, is a term often seen within CMS offerings. ECM has multiple products that fall under its umbrella, but the key distinguishing feature of this type of content management is that the solutions are all designed for a business’s large-scale content needs.
However, large-scale doesn’t imply that the business must be some mass conglomerate to need/use ECM. What makes a CMS be subcategorized as a ECM is based on size, scale and affiliation in relative terms.
EMS is associated with document management products more so than W-CMS. As such, it’s affiliation is often interchangeably used within the broader category.
Enterprise is also a term reflective of the size of the company employing it. The natural functioning of larger companies is that they simply produce more content volume and require a larger scale and higher functioning system to meet that demand. So, enterprise vendors specifically have the expertise and systems to meet those high-volume content demands. That’s not to say small to midsize businesses can’t benefit from EMS, especially if the have a business model highly reliant upon content in their primary business functions.
Lastly is scale, which is indicative of a multi-department business model working together for central, cohesive objectives. So, ECM is used to meet unified company-wide document solutions and strategies verses software needs that vary across the individual multi-departmental units within a company.
CMS Case Management Application
Let’s take a case of a chain business distributing company content throughout its locations to individual workers via electronic records on company servers and a CRM system.
A customer previously called to make a complaint. Under the above system, management of this complaint may be in an employee’s human memory alone, on a slip of paper in a landfill, or lost in the email abyss. If the complaint is unresolved and the customer calls back, then the chances are that the complaint process will start at ground zero again and only further delay or incapacitate a resolve. The customer is likely lost.
CMS software for document management solutions enables the same scenario to go much differently. The second call from the customer would involve the employee being able to pull up the customer’s account to view every interaction involved and any standardized informational guidelines to help the employee assess the subsequent steps to be taken.
Determine The Type Of CMS A Business Needs
There are a lot of CMS products to choose from on the market, making it difficult for businesses to determine exactly which type best meets their needs. It helps to identify yourself within a buyer profile common to the CMS marketplace.
Is your website considered novice? Buyers implementing their first website or undergoing their initial functionality assessments often look to CMS for help in either creating or revamping under-leveraged aspects in marketing and business operations. A user-friendly W-CMS solution can help website owners find the tools they need to better engage users.
You want to upgrade from print-documents? Most first-time buyers of CMS are small business owners evaluating initiating CMS as a way to digitize and modernize from their current desktop applications like Microsoft Word. Their files are being stored on desktops and copies are simply click and print, an outdated process by any standard. A starter to mid-range document solution would enable you to digitize storage, organization, and processing of your company’s documents.
You need a content management solution for only a specific department within your business? You’re called a departmental buyer. Take a Human Resources department as an example; you may need a specific system to organize existing employee records and introduce new employee records.
You need multiple software systems interacting with the CMS? You need a universal CMS solution to replace the various departmental CMS solutions existing throughout your various departments. These are large enterprise needs, requiring extensive customization to achieve security, create consistency, or initiate an in-depth analysis to improve business operations and processes. Enterprise content management solutions would meet this buyer’s needs.
Your industry is highly regulated? You have very strict guidelines to follow in order to comply with protecting sensitive documents and records and/or stringent requirements for reporting? Such entities exist throughout government bodies, the health care industry, and financial institutions. Specialized CMS products are a market niche that serve compliance, audit, and reporting needs of such regulated industries.
CMS Benefits
There are innumerable benefits to implementing the right CMS software for your business, no matter its size or niche. However, it’s imperative to ensure you’ve implemented the appropriate document solution, the appropriate way. Otherwise, you’re setting yourself up for unwarranted failure.
Most companies failing to reap the rewards of CMS experience this failure for one, if not all, of three reasons. First, they’ve failed to first research how their users create, share, and store content in relation to current practices. Second, they neglect to properly train and transition their staff toward the newly applied document solution. Third, as it relates to other operational caveats of their business, they haven’t invested in the right integrations and customizations to streamline the document solution into these other processes that remain at work.
If properly integrated, however, CMS has the potential for invaluable benefits. It helps to maintain a secure documentation, reporting, and compliance system for highly regulated operations. Scanning and uploading documents improves appropriate accessibility, record-keeping, and efficiency. Streamlining is improved with automation and workflow software.
An interactive website helps attract and retain users, engaging them in high-quality, easy to navigate content.
Ensure You Understand CMS Market Trends
Again, buyers are faced with innumerable offerings for content management software. As you complete your due-diligence, you’ll want to keep some CMS industry trends in mind, such as cloud-based CMS, if the CMS involves collaboration, and compliance needs.
One of the biggest moving trends in both document and website content management is cloud-based CMS. Traditional content management involves an on-site intranet. This new trend is an alternative storage solution using cloud-based subscriptions. It’s offered by innovative companies like Acquia, M-files, and SpringCM.
Content is rarely created by just one individual within a company or contract agency. Many hands and eyes are involved in collaborating to author and create the totality of a business’s documents. To be efficient and accurate, the process requires tools for these individuals and groups to share and discuss amongst themselves as they work. If you doubt these collaboration tools are needed, demanded, essential, then just look at the 55% subscription growth Yammer experienced in the first year the chat tool was acquired by Microsoft Sharepoint as proof.
In 2012, the Managing Government Records Directive was signed into law. It focused in on financial, government, and health industry applications in relation to records regulations. Digital record keeping, audits, and security have some strict regulations and heavy penalties for lack of compliance. Any regulated industry needs document management solutions to not only comply with existing laws... but to stay on-task with the ever-evolving criteria and standards being set forth at any given time.
Stick To Tried And True Selection Tactics For New Software Vendors
Variables, variables, and more variables. The amount to consider when selecting a new software vendor is mind numbing. You want the due diligence of the selection process to be as thorough as it is expedient. Here is a user-proven tactic strategy to help you along. Make sure you check each off the list before you proceed to signing on the dotted line.
Complete a request for proposal. Check your vendor’s references. Always allow your business attorney to review agreements and contracts. Assess the financial viability of any potential vendor.
CMS Pricing Options
Basically CMS software is priced one of two ways. You’ll need to determine which best suits your needs based on your business model and budget.
Subscription-based pricing is a monthly or annual fee rate. SaaS, or Software-as-a-Service, is based around how many users will access the system. It may alternatively (or in addition) be based on usage of storage space.
The other option is a one-time/one-user/one-computer rate. This varies in conditions. Some require licenses for each user and some allow multiple users on one license. Services like support and training may require additional fees.