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crm

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monica
papercups
reichert621
reichert621 commented Dec 21, 2020

Problem
We need to be able to calculate how long it takes for a conversation to be closed ("resolved").

Right now the way we determine if a conversation is closed is by looking at the status field, which can currently only be "open" or "closed".

Solution

  • Set up a database migration to add the closed_at field to the conversations table (as a utc_datetime)
  • Update the
SuiteCRM
dolibarr
egils-consulting
egils-consulting commented Jul 26, 2020

Feature Request

Dolibarr has a lot of bugs IMO that could be easily discovered before releases if we had some kind of testing suite.
I suggest we make one. I can contribute tests, but I have never written tests in PHP before. I could write some in Python to test the API.

Suggested implementation

no idea, never done this before
see https://www.tutorialspoint.com/software_testing_diction

metasfresh

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