Hi, I found mistake in translation to czech, but I dont see it in this file. By every mail content, there is a number of "opens" (how many times it was open). Wrong czech translation is "otevřít"... it should be "otevřeno"

In text editing, QWERTZ keyboard works fine, however keyboard shortcuts Y and Z are swaped.

Expected behavior

If I press "z" button (on QW... row) a read flag should be toggled
If I press "y" button (on YXC.. row) a "copy message" function should be evoked

Actual behavior

If I press "z" button (on QW... row) a "copy message" function is evoked
If I press "y" button (on YXC.. row)

This feature is not available yet, so we should remove it for now.

Problem
Once we have our backend APIs ready (see papercups-io/papercups#531 and papercups-io/papercups#532), we should display this data in the reporting UI!

Solution
Add "Resolution Metrics" under "Response Metrics" in the reporting dashboard, and include the same metrics (average/median weekly/overall):
![Reporting](https://user-i

I have the following file that handles my sendgrid set up.

import sgMail from '@sendgrid/mail';

const sendGridApiKey = process.env.SENDGRID_API_KEY;

if (!sendGridApiKey) {
  throw new Error('The sendgrid api key has not been set in the environment variables');
}

sgMail.setApiKey(sendGridApiKey);

export { sgMail };

After setting my api key I need to be able to do som