Is there a possibility to create a view only user, so he couldn't make changes, create tickets, tamper with settings and etc?

If you press "alt" it handles it as a typing event, so when you alt+tab out of the browser, it's as if you were typing. I believe a typing event should happen when an actual character is typed.

Originally opened in #104.

Currently, the bot will create tickets with specific permissions overwrites (deny everyone, allow the bot, allow the support_role, and allow the creator). It would be better if the bot didn't overwrite the permissions from the parent/category when setting the ticket channel's permisssions.