Audience

Field service businesses

About SMART Software

Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.

Pricing

Starting Price:
$74.99
Pricing Details:
$19 for next 10 users
$15 for next 10 users
$10 per user after that

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SMART
Founded: 1998
United States
www.smart.software

Videos and Screen Captures

SMART Software Screenshot 1

Product Details

System Requirements

SaaS
Windows
iPhone
iPad
Android

Training

Documentation
Live Online
Webinars
In Person

Support

Business Hours
24/7 Live Support
Online

SMART Software Product Features

Asset Tracking

Audit Trails
Service History
Reservations
Activity Tracking
Location Tracking
Disposal Tracking
Inventory Management
QR Codes
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking

Compliance

Archiving & Retention
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
Incident Management
Workflow / Process Automation
FDA Compliance
HIPAA Compliance
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control

Contact Management

Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Shared Contacts
Activity Management
Segmentation

Contract Management

Government Contracts
Buy Side (Suppliers)
Version Control
Sell Side (Customers)
Specialty Contracts
Full Text Search
Completion Tracking
Compliance Tracking
Electronic Signature
Contract Lifecycle Management
Pre-built Templates
Workflow Management

Employee Monitoring

Productivity Analysis
Time Tracking
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Remote Control
Screen Activity Recording
Time & Attendance

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Payment Collection in the Field

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Automated Routing
Community Forums
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Item Management
Order Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management
Forecasting
Procurement Management
Reorder Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reporting/Analytics
Supplier Management
Warehouse Management
Forecasting
Inventory Optimization
Reorder Management
Retail Inventory Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Nurturing
Pipeline Management
Lead Distribution
Lead Scoring
Lead Segmentation
Prospecting Tools
Source Tracking

Portal

File Sharing
Search
Collaboration
Document Management
Chat
Content Management

Route Planning

Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Territory Management
Capacity Planning
Route Costing

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Ticketing

Barcode / Ticket Scanning
Customer Database
Box Office Management
Concessions Management
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Mileage Tracking
Routing
Scheduling
Vehicle Tracking
Fuel Management
Order Management