Audience

Organizations of any size

About UserTesting

See, hear and talk to your customers as they engage with your products, apps and messaging. Make better decisions. Build more customer-centric experiences.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5
More Reviews Review this Product

Company Information

UserTesting
Founded: 2007
United States
www.usertesting.com

Videos and Screen Captures

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Product Details

System Requirements

SaaS

Training

Documentation
Live Online
Webinars
In Person

Support

Business Hours
Online

UserTesting Product Features

AB Testing

Audience Targeting
Test Scheduling
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Visual Editor

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Mobile App Testing

Functional Testing
Performance Testing
Usability Testing
Installation Testing
Interruption Testing
Memory Testing

UX

For Mobile
For Websites
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Animation
Heatmaps

Reviews Write a Review

  • Anonymous (Verified)
    Technical Support Analyst
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to get quick understandings for everyday life"

    Posted 01/14/2021

    Pros: I like exactly how Usertesting takes customer feedback and also implements adjustments to the item to make it more user friendly. I look like a valuable customer to them. In addition, it is a very quick and easy way to get answers to help educate training courses or next steps.

    Cons: The product is expensive. Also, not all features are as easy to use as I would like them to be. Therefore, it may take even longer than necessary to establish a test, due to the fact that there are not as many shortcuts available yet. Still, they listen to customers and implement changes quickly.

    Overall: Negotiate the price. I work at various locations in my company as a user analyst. This platform allows me to match the research study so that item managers and designers really feel empowered to win with consumers, as well as questioning concerns to educate their work. Likewise, it helps us to make competitive assessments quickly and use exams.

    Read More...
    Review Source: SourceForge