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Session Replay Software

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Compare the Top Session Replay Software of 2021

Session Replay Software Guide

Session replay software allows companies to record and visualize user sessions on a website to evaluate and optimize their interactions with the site. Compare the best Session Replay software currently available using the table below.

  • 1
    Smartlook

    Smartlook

    Smartlook

    Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons. With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages. Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi.com. It can also record games developed in the Unity engine.

    Starting Price: $31 per month
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  • 2
    Visitor Analytics

    Visitor Analytics

    Visitor Analytics

    Visitor Analytics is an accessible way of understanding your website analytics and thus helping your conversions grow. The software is GDPR-compliant and offers a straightforward user experience through statistical dashboards, simple visuals and performance-based comparisons. Visitor Analytics keeps records of website visitors' location and history, bounce rates, pages performance, conversion rates, URL campaigns, referrers, session replays and other valuable data. It also keeps video recordings of visitor behavior on the website (movement, clicks, scrolls, etc), as well as heatmaps - aggregated data about which page elements stand out and which get less attention from visitors and funnels - which pages are being reached by your visitors in a defined process, and wherein this process visitors drop out.

    Starting Price: $5.83 per month
  • 3
    Plerdy

    Plerdy

    Plerdy

    Plerdy - Multifunctional SaaS solution for an improvement of conversion on websites. - Heatmaps - we see exactly where the clicks were on the website. All clicks on the website are recorded and displayed in real time. Which helps to understand how users behave on the website. - PopUp smart forms - you can quickly create and show on the website different pop-up forms without developers and designer. Examples: The pop-up form for collecting leads from the website. Offer to the users when they shopping cart abandonment. - SEO-alerts - tool that continuously analyses your website SEO factors to provide regular notifications on changes. Checks keywords, titles, tags and attributes to define what can be optimized. Provides both aggregated and on-page statistics to evaluate your web resource.

    Starting Price: 29$/month
  • 4
    Hotjar

    Hotjar

    Hotjar

    Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.

    Starting Price: $99 per month
  • 5
    Zoho PageSense

    Zoho PageSense

    Zoho PageSense

    Conversion Optimization and Personalization Platform. Measure your key website metrics, understand your visitors' online behavior, and give them a personalized website experience to boost conversions. Whether you want to understand what works on your website, why visitors behave a certain way, or what it takes to convert a visitor into a customer, PageSense has the right set of tools for you. Test, learn, optimize, and repeat. Still caught in the top vs bottom fold debate? A/B test and see what works better for your business. Experiment with different page layouts, site elements, images, texts, colors, and more. Integration with various Zoho and third-party applications is just a click away. Get a unified view of your website data and make more informed marketing decisions. Start making data-driven business decisions.

    Starting Price: $17 per month
  • 6
    Reactflow

    Reactflow

    Reactflow

    Reactflow playback your customer’s activity recordings like a video that you can watch, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer’s pain points, solve them. For free. Heatmap and Recording from each user can be used to enhance user journey, user interface and user experience. It can be used to debug errors that user might encouter in their journey as well as 404 errors. Call to action buttons can be improved to deliver best experience. Why visitors leave or abandon their carts? Reactflow allows you to know exactly what your users are doing on your website and what needs to be changed. Session replay is a powerful tool that record your visitor activity & interaction on your website. Unlike traditional web stats and statistics plugins where you see your visitors path, pages, entry and exit pages, and other web analytics, Reactflow goes deeper by providing you with the actual session activity.

    Starting Price: $19.99 per month
  • 7
    Siteimprove

    Siteimprove

    Siteimprove

    Turn your website into an asset as it was meant to be with Siteimprove. Siteimprove is an all-in-one website management software designed to help businesses solve today's most demanding website challenges. With Siteimprove, businesses get access to tools that allow them to optimize content quality and design, boost search engine traffic, comply with data privacy requirements, and track website performance--all from a single platform.

    Starting Price: $79.00/month
  • 8
    Inspectlet

    Inspectlet

    Inspectlet

    Inspectlet is a software company based in the United States and offers a software product called Inspectlet. Pricing starts at $39.00/month. Inspectlet is heatmap software, and includes features such as behavioral mapping, and dashboard. Inspectlet offers 24/7 live support, and online support. Inspectlet offers a free version. Inspectlet is available as SaaS software. Some alternative products to Inspectlet include Quantum Metric, Hotjar, and Crazy Egg.

    Starting Price: $39.00/month
  • 9
    Crazy Egg

    Crazy Egg

    Crazy Egg

    Make your website better. Instantly. Understand the customer journey with Snapshots, Heatmaps and Recordings. Use our visual reports and individual session recordings to get to know your website visitors - where they're coming from, where they're navigating to, and where they're getting stuck - so you can make design changes with confidence. Make data-backed decisions that will impact your bottom line over time. With Crazy Egg A/B Testing, know with certainty you picked the correct content placement, color, image, or copy, so you can turn more visitors into customers. Create or modify content without the need for a developer! Our editing tools allow you to change the styles of elements like colors and fonts, or even hide them. Once you're ready, you can publish changes directly to your website. We’re here to help you improve what's working on your website, fix what isn't, and test new ideas.

    Starting Price: $24 per month
  • 10
    Lucky Orange

    Lucky Orange

    Lucky Orange

    Do you know why a visitor left your website before completing his or her purchase? Lucky Orange knows why. Lucky Orange is easy to use, ready to go “out of the box,� and every plan includes full access to all of our features: * Dynamic Heatmaps: Navigate through your website just like a visitor; data will be immediately populated on every element, drop-down, pop-up, and hover-over menu. Isolate certain devices, traffic sources, and visitors to identify potential pain points and problem areas. * User Recordings: Act like a DVR for your website, giving you the chance to watch recordings and see video playback of visitors and customers as they interact with your website. * Form Analytics:Learn what fields on your forms are taking too long to finish, repeated, or cause the most abandonment. * Live Chat: Respond quickly to questions and even “co-browse� with visitors * Surveys & Polls: Create pop-up poll questions for a specific page or just for targeted visitors.

    Starting Price: $10.00/month
  • 11
    LogRocket

    LogRocket

    LogRocket

    LogRocket shows you the most impactful errors on your website and how to reproduce them—allowing you to fix issues faster. Watch a pixel-perfect video replay of what the user saw along with every network request and response. Inspect actions and state at any point in time or console logs and JavaScript errors.

    Starting Price: $99/month
  • 12
    Mouseflow

    Mouseflow

    Mouseflow

    Mouseflow is a behavior analytics platform, used by Product, Marketing, UX Design, and Analytics teams to ensure the highest conversion rates and best website experience. With Mouseflow you can see through your users' eyes with session recordings and understand what grabs their attention with heatmaps. Mouseflow is a unique platform in the market with automatic friction detection (you know which exact recordings to watch) and no sampling across all plans. Heatmaps are built out of the box for all your pages and you can filter them by multiple parameters.

    Starting Price: $29.00/month
  • 13
    Go Analyze

    Go Analyze

    Analyze Enterprises

    Changing the way you look at your visitors. Start Your Trial. Analyze Session Recording, Events + Heatmaps. Features. Our core features give you all the tools to understand your users. Site Analytics. All the details you will need to know how your traffic is looking and evolving. View top pages + countries, Top Referrers, UTM’s, Devices, OS, Browsers, etc. Visitor Insights. Understanding and evaluating your visitor’s behavior and repeated actions. View and get details of all your visitors. Analyze all their past sessions, and identify their trends on your site. Session Replays. Analyze the visitor journey throughout your site in a session recording. High-quality video replay sessions allow you to visualize user journey as they navigate your site. Site Heatmaps. Get to understand where your users are clicking and identify areas of opportunity for your visitors. Desktop, tablet & mobile heatmaps also get recorded. Teams Create teams that have access to whatever websites you add

    Starting Price: $99 per month
  • 14
    Dynatrace

    Dynatrace

    Dynatrace

    The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.

    Starting Price: $11 per month
  • 15
    Amazon Rekognition

    Amazon Rekognition

    Amazon

    Amazon Rekognition makes it easy to add image and video analysis to your applications using proven, highly scalable, deep learning technology that requires no machine learning expertise to use. With Amazon Rekognition, you can identify objects, people, text, scenes, and activities in images and videos, as well as detect any inappropriate content. Amazon Rekognition also provides highly accurate facial analysis and facial search capabilities that you can use to detect, analyze, and compare faces for a wide variety of user verification, people counting, and public safety use cases. With Amazon Rekognition Custom Labels, you can identify the objects and scenes in images that are specific to your business needs. For example, you can build a model to classify specific machine parts on your assembly line or to detect unhealthy plants. Amazon Rekognition Custom Labels takes care of the heavy lifting of model development for you, so no machine learning experience is required.

  • 16
    Clicky

    Clicky

    Clicky

    Clicky provides real time web analytics. Very detailed, shows individual visitors and actions, no bots or spam, heatmaps, on-site analytics, uptime monitoring, and more.

    Starting Price: $79.99 / yr
  • 17
    VWO Insights

    VWO Insights

    Wingify

    VWO Insights combines session recordings, heatmaps, on-page surveys, and more to diagnose problem areas in your visitors’ experiences. So you can fix what's broken. And make the good stuff even better. Funnels help you uncover conversion leaks and deep-dive into the reasons for visitor drop off using heatmaps and recordings. With advanced segmentation capabilities, you can create complex segments and use bracketing logic to further filter your funnel reports and discover new visitor segments. Notice a high drop-off from one stage of the funnel to the next? Want to know why the visitor did not submit the form? You can view session recordings for only those visitors who dropped off at a particular stage with a single click. VWO recordings are always on. This helps you understand friction points in a specific buyer, avatar, or persona journey. And easily identify opportunities for growth and testing with that segment.

    Starting Price: $169 per month
  • 18
    Zarget

    Zarget

    Osmnez Technologies

    Zarget was founded in 2015 by Osmnez Technologies and has become a leading SaaS company that provides heatmaps, funnel analysis, A/B testing, and split URL testing based on conversion rate optimization software, along with the industry's first ever chrome plug-in. Aiming to enable digital marketing professionals and product managers to efficiently optimize their websites/SaaS products, with zero dependencies on their technical experience. Every feature has been developed to ensure a seamless experience throughout the optimization journey.

  • 19
    UserReplay

    UserReplay

    UserReplay

    Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams.

  • 20
    Decibel

    Decibel

    Decibel

    You don’t have time to analyze every session replay. Decibel’s AI does. Harness the power of DXS® – the world’s most sophisticated algorithm for optimizing digital experiences. Tap into DXS®, the world’s biggest brain for improving digital experiences. Instantly receive the insights you need to radically increase online conversion, engagement, and customer loyalty. Honing for years on high-traffic websites, Decibel’s DXS® crunches billions of digital experiences a month to power an unparalleled engine of insight. Immediately after installation, Decibel applies its intelligence to your website – showing you trends in user frustration and engagement, and scoring and surfacing poor experiences. Investigate further with deep, powerful visualizations that enable you to step into your users’ shoes, understand their pain, and prioritize improvements with your team. Decibel enriches your favorite tools with data about the quality of digital experiences.

  • 21
    Clicktale

    Clicktale

    Contentsquare

    ​​Understand, quantify, prioritize and innovate superior digital experiences. Clicktale’s enterprise-class platform and customer experience experts transform millisecond-level behaviors and gestures into meaningful insights, telling the story of what your digital customers see and do on every digital channel. Do you understand the WHY behind your digital analytics? Whether at the individual, segment or crowd level, Clicktale connects metrics to actual customer behavior, combining the power of rich data, machine and human intelligence to deliver better outcomes. Clicktale’s seamless integrations into your wider technology ecosystem give you the most accurate picture of your customers’ experience. Stop guessing and optimize digital experiences with insights gleaned from Clicktale’s data, visualizations, and expertise. Experimentation teams extract and interpret behavioral data to inform hypotheses and create winning testing strategies.

  • 22
    LiveSession

    LiveSession

    LiveSession

    LiveSession is a software business formed in 2018 in Poland that publishes a software suite called LiveSession. LiveSession includes training via documentation. The LiveSession product is SaaS software. LiveSession offers a free trial. LiveSession includes online support. LiveSession is session replay software, and includes features such as campaign management, conversion tracking, multiple site management, pageview tracking, referral source tracking, time on site tracking, and user interaction tracking. Product pricing starts at $49.00/month. Alternative competitor software options to LiveSession include Crazy Egg, Lucky Orange, and Visitor Analytics.

    Starting Price: $49.00/month
  • 23
    SessionCam

    SessionCam

    SessionCam

    SessionCam is a software company based in the United Kingdom and offers a software product called SessionCam. Pricing starts at $0.01. SessionCam offers training via webinars. SessionCam is session replay software, and includes features such as conversion tracking, pageview tracking, referral source tracking, site search tracking, time on site tracking, and user interaction tracking. SessionCam offers business hours support, and online support. SessionCam offers a free version, and free trial. SessionCam is available as SaaS, iPhone, iPad, and Android software. Some alternative products to SessionCam include Quantum Metric, Siteimprove, and FullStory.

    Starting Price: $0.01
  • 24
    Ptengine

    Ptengine

    Ptmind

    Ptmind is a China software company that was founded in 2010, and offers a software title called Ptengine. Ptengine offers training via documentation, live online, and webinars. Ptengine offers a free version, and free trial. Ptengine is session replay software, and includes features such as campaign management, conversion tracking, keyword tracking, multiple site management, pageview tracking, referral source tracking, and time on site tracking. With regards to system requirements, Ptengine is available as SaaS software. Costs start at $19.00/month. Ptengine includes business hours support, and online support. Some alternative products to Ptengine include Crazy Egg, Lucky Orange, and Plerdy.

    Starting Price: $19.00/month
  • 25
    Oracle CX Marketing

    Oracle CX Marketing

    Oracle

    Accelerate business growth and brand loyalty. Oracle CX Marketing (part of Oracle Cloud CX) is an integrated portfolio of digital marketing solutions that help B2B and B2C marketers use real-time intelligence and customer signals to deliver personalized experiences. Connect customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience for each individual. Collect data from more places, apply intelligence at scale, and use insights to deliver personalized experiences in the moments that matter. Empower marketers to use their intuition and creativity to orchestrate amazing B2B and B2C campaigns and irresistible customer experiences. Target high-value accounts and individuals, optimize lead generation and progression, boost customer retention and growth, and ensure consistent, personalized messaging across all channels and geographies.

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