Content Management Systems
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Compare the Top Content Management Systems of 2021
Content Management Systems Guide
Content management systems allow users to build, create and modify the content of a website without the need of coding. Compare the best Content Management systems currently available using the table below.
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1
Nuxeo Platform
Nuxeo
The Nuxeo Platform is a cloud-native content services platform offering a low-code approach to content-centric application development. With a scalable architecture and flexible metadata model, organizations can quickly build applications that provide users with a modern UI, enterprise-level content management capabilities, AI-powered workflows, federated search, automation, and more. Nuxeo makes it easy to build smart content-centric applications that enhance customer experiences, improve decision making, and accelerate products to market. Document management, enterprise content management (ECM), digital asset management (DAM), case management, and knowledge management are all common use cases for the Nuxeo Platform. Regardless of size, volume, or where your content is stored, Nuxeo enables organizations to securely access, find, and use information across business units, applications, channels, and processes.
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2
Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible.
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3
Magnolia
Magnolia International
Magnolia CMS is the fastest way to launch world-class digital experiences. The API-based architecture makes it possible to integrate Magnolia with any existing business applications and front-end frameworks while effortlessly delivering content to any screen or device. Authors and editors enjoy a sleek, powerful interface where they can personalize content, re-use it across touchpoints, and leverage data and content from any connected systems without ever having to leave Magnolia.
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4
Skykit
Skykit
Skykit offers powerful digital signage solutions that transform standard screens into eye-catching signs. Our infinitely scalable platform allows you to push content to any number of screens – anywhere in the world. From attractive digital menu boards to corporate communications to social media feeds, we'll help you get all eyes on your brand. Here are just a few of the content types you can display using Skykit Beam, our digital signage content management system: -Images and Videos -PDFs -Google Slides -Social Media Feeds -Infotainment Feeds (Weather, News, Finance) -Interactive Websites -Touch Content
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5
Amplience
Amplience
Amplience powers digital-first brands and retailers with the freedom to do more. Our low-code Content Management System, Digital Asset Management, and Digital Experience Management platform allows more than 350 of the world's leading brand teams to manage content, not code. The result is a rapid ROI for our clients who are delivering data and insight-driven customer experiences that drive deeper, more valuable customer relationships. Amplience supports the industry's transition to Microservice, API-first, Cloud and Headless (MACH) technologies, is MACH certified and an executive member of the MACH Alliance. For more information on the Amplience platform, including Dynamic Content and Dynamic Media, please visit www.amplience.com.
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6
concrete5
PortlandLabs Inc
Your team will enjoy using a site built with concrete5. You'll spend less time training people, and less time having to fix things yourself. As an open source framework you can build complex applications as features like permissions, workflow, file management, calendar, forms, SEO and so much more are built right in. A marketplace of add-ons & themes and active community can help you finish building an amazing product using concrete5.
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7
Yodeck
Flipnode
Next-generation technology for professional Digital Signage. Yodeck is an unbeatably easy cloud-based digital signage platform that powers your screen with dynamic content which instantly engages your target viewers. With Yodeck you can create, design and schedule content easily from the web, no matter how far away you are from your screens. Use attention-grabbing media like videos, images, PDF files, Office docs, data dashboards and social media to get your message across to the people that matter most to your business. It offers enterprise-grade security & control. Yodeck also features a drag-and-drop zone editing feature that enables users to get creative in organizing content in interesting layouts. Yodeck prides itself on providing an exceptional digital signage solution to businesses of all sizes, from local diners to global leaders who already trust us, including Delta Airlines, Autodesk, Adobe, Domino’s, Deloitte and Swissport.
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8
Imagen
Imagen
Imagen's smart and intuitive DAM platforms remove the hassle of day to day digital file management and unlock the full value of your assets. Bring your content and your colleagues together so you can work more effectively and achieve your business goals. Our smart, intuitive AI-powered DAM platforms put you in complete control of your media. Book your free demo today to find out why leading brands - including BP, IMG and BBC - trust us with their digital assets and brand guidelines.
Starting Price: $29 per month per user -
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Social Board
Social Board
We made SocialBoard to collect all of the user generated content our marketing team worked hard to make. We also noticed most social aggregators have way too many features and are not easy to use. That is where we flex. Our product is simple but powerful under the hood. Collect Connect your social account. And start showing posts. Curate your feed so your posts are displayed the way you want them to. Embed the custom feed on your website. Great brands rely on us to keep their websites fresh. An instant flow of user generated content & social media.
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10
Boomset
Boomset
Boomset provides an end-to-end solution for in-person, virtual and hybrid events. The award-winning live event functionality - like digital entry management and on-demand printing - fully supports the virtual solution. The virtual web and mobile platform includes features like live streaming and prerecorded concurrent sessions, virtual exhibitor management with lead capture, and attendee engagement via 1-to-1 video calls, live chat, polling, gamification, and Q&A. Coupled with our best-in-class customer support, Boomset makes event management simple for organizers for all types of events, anywhere in the world.
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11
Influitive
Influitive
Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.
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12
FileCenter
FileCenter
FileCenter is your fastest path to organized documents. It's easy to install, learn, and use. FileCenter DMS combines easy scanning and file organization with powerful PDF creation and editing. It also integrates with most Cloud services and the Windows programs you already use. FileCenter AUTOMATE converts documents into searchable PDFs with its powerful OCR and then automatically names and routes them. FileCenter RECEIPTS is the best way to manage your receipts, track your expenses, and create reports to ensure accurate reimbursements. FileCenter is perfect for offices of all sizes. It runs on your Windows PC and uses the Windows file system, NOT complex databases. Feature-for-feature, FileCenter delivers at a price the competition can't touch. Start your free trial today! Call 801-722-7098.
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13
Community.com
Community
Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging. Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%. Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience. Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more. See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today.
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14
ONLYOFFICE
Ascensio System SIA
ONLYOFFICE Docs is a secure online office suite that you get a vast range of collaborative features. Co-edit documents, spreadsheets, and presentations with your team in real-time: two co-editing modes (real-time and paragraph-locking), commenting, built-in chat, tracking changes, version history, document comparison. It can be integrated in existing platforms or used as a built-in component. ONLYOFFICE Workspace lets you deploy a web-office on your own server. It comprises ONLYOFFICE Docs and comprehensive business tools: Mail, CRM, document and project management, calendar, chat, blogs, forums, polls, etc. Community Edition is the best choice for teams up to 20 users, available free of charge. Enterprise Edition is intended for bigger businesses who need enhanced security options and professional support. ONLYOFFICE cloud service is a cost-efficient business solution with online editors and collaboration platform in the cloud, accessible from anywhere and from any device.
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15
Centralpoint
Oxcyon
Centralpoint is a Digital Experience Platform, and in Gartner's Magic Quadrant. It is used by over 350 clients worldwide going beyond Enterprise Content Management, securely authenticating (AD/SAML,OpenID, oAuth) all users for self service interaction. Centralpoint automatically aggregates your information from disparate sources, applying rich metadata against your rules, yielding true Knowledge Management; allowing you to search and relate disparate sets of data from anywhere. Centralpoint offers the most robust Module Gallery, out of the box, and can be installed on premise or in the Cloud. Be sure to see our solutions for Automating Metadata, Automating retention Policy Management, and simplifying the mash up of disparate data for the benefit of AI (Artificial Intelligence). Centralpoint is often used as an intelligent altternative to Sharepoint, allowing easy Migration tools. It can also be used for any secure portal solution for your public sites, Intranets, Members or Extranets.
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16
ProntoForms
ProntoForms
Empower field teams with a robust and easy-to-use mobile forms app from ProntoForms. Used by more than 3,500 businesses, ProntoForms Mobile Forms App enables field teams to capture, submit, and analyze field data using their phones and tablets. The app also lets users dispatch partially-filed forms, record time and location of form submissions, capture pictures and sketches, and collect signatures on site.
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17
RegFox
Webconnex
The best registration for your event! VIRTUAL or IN-PERSON, RegFox is the most flexible & affordable system on the market today. If other clunky overpriced solutions have you feeling frustrated and ripped off, RegFox is for you. We believe registration should be the easiest part of your event. We’ve already helped over 50,000 customers just like you process over $3B. Thousands of the world's leading brands use RegFox for online registration. Regfox is simple, intuitive yet incredibly powerful. You get total branding control so the registration forms look like your organization. RegFox is packed with awesome features for virtual events and live events. Best of all you only pay 99 cents per attendee. Create your account * Customize your page *Celebrate your success. Stop wasting time and money. Instead have a registration experience you are proud of.
Starting Price: 99 cents per attendee -
18
Enterprise Process Center (EPC)
Interfacing Technologies
Interfacing’s Digital Twin Organization software provides transparency and Governance to improve Quality, Efficiency, and ensure Regulatory Compliance. Map, analyze, and automate processes, manage regulatory compliance, assess risks within a single platform! Interfacing’s digital twin solution (Enterprise Process Center - EPC) is an enterprise management system that helps companies digitalize processes to streamline operations, increase productivity, and continuously improve. Interfacing’s digital business platform – Rapid Application Development (RAD) Tools, with its Low-Code Development methodology will optimize usage of your technical resources and maximize transparency for ongoing improvement. Discover how our Low-Code Rapid Application Development module provides all the tools to create and deploy Custom, Scalable, Secure, and Mobile ready Applications in Days vs. Months!
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19
Onehub
Onehub
Onehub is the secure file storage and sharing service built for businesses of any size. Bank-level encryption of your data as well as our granular, role-based permission structure means you can control who has access to your content and share critical business files with confidence. Onehub offers a suite of robust business tools such as virtual data rooms, client portals, Google Docs integration, automatic watermarking, branded workspaces, and custom agreements to enhance and expand your file sharing. Customize your Onehub Workspace to give content sharing a more professional, polished look and create your own Client Portal. Onehub’s virtual data rooms allow your business to send proprietary information to clients while keeping collaborators anonymous.
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20
Claromentis
Claromentis
We give organisations a digital workplace to call home. At Claromentis, we've expanded the capabilities of the traditional intranet, empowering people to access information, communicate and collaborate with their coworkers, streamline business processes, learn new skills, and integrate their third-party apps, all within a single space. Our digital workplace software is designed to connect teams to their work and each other, regardless of their location. So whether your teams are office-based, 100% remote, or somewhere in between, our software unifies all the tools they need do their job productively. We're trusted by leading brands worldwide, including household names like Virgin Care, Legal & General, and Crabtree & Evelyn; non-profits such as SeriousFun Children’s Network; and innovative tech companies like Boost.ai.
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21
Weave
Weave
Why use 8 systems when you could just use one complete package? Weave makes patient, customer and client communication easier and faster while working in and outside of your office(super helpful during COVID). Stop worrying about missed calls, appointment reminders, payment requests, and cancelled appointments - Weave improve every point of contact.
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22
Enrollsy
Enrollsy, Inc.
Enrollsy lets you effortlessly solve enrollment problems. No more paper, spreadsheets, silos, or manual billing and payments. Our full-featured back office software gives you the ability to: - Take 100% digital enrollments with a customizable enrollment form - Organize classes/groupings - Individually and group text participants - Track activities like check-in/out, health checks, attendance, and also create custom activities - Take payments by credit/debit card and electronic check - And much more Enrollsy is trusted in over 11 different industries and is helping people re-think what their software should do for them. Schedule a demo and let's see if we can help you improve your day-to-day.
Starting Price: $60.00/month -
23
PinPoint Document Management System
LSSP Corporation
PinPoint DMS allows you and your staff to access files and data from anywhere in the world. Running on all platforms including MAC and mobile devices, PinPoint includes built-in tools for Workflow Management, Records Management, Onboarding, Publishing, Versioning, and full Content Search. The system can also automatically file documents without any human intervention. For over 19 years, PinPoint DMS has been enhancing our features that our competitors are just beginning to add. Find out how our document management software can help your organization go completely paperless!
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24
Podium
Podium
Centralize all business reviews from across different platforms with Podium, an online review solution. Podium allows users to see their reviews and gain more customer feedback for quick and better-informed decisions. Podium can be accessed through its free iOS and Android app for sending review invitations, check analytics, and manage existing reviews.
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25
CallRail
CallRail
CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.
Software solutions for CMS (content management system) can seem like a daunting and highly confusing selection process, but examining what you need, what’s offered, the ease of use, overall performance, and customer support quality can help narrow down the options tremendously.
There are two broad categories for business CMS. The first provides services for website content publishing. The second provides an infrastructure to organize business documents. Of course, there’s also an array of specialized workflow software to consider, and vendors are constantly tweaking and updating their products - sometimes for the better and sometimes for the worse.
This CMS guide will walk buyer through everything they need to know and consider to make the best possible selection for their business needs.
Content Management System: What Is It?
By content, the system can be designed to manage a plethora of items, including service invoices; record documents, such as birth certificates and medical records; office documents, such as spreadsheets; multimedia files; website copy; and social media content.
The actual system consists of software solutions to store, organize, and or create such content for you, the buyer.
When searching for a CMS product, buyers will find two main groupings, one for web content management and one for document management.
Document management systems, or DMS, mainly deals in printed or electronic content that’s for a business’s internal usage. In other words, this content isn’t distributed externally to the public. Contracts, invoices, company reports and so forth would be examples of the documents this type of system manages. Virtual data rooms are often used to securely serve and store such internal documents.
Web-CMS, or W-CMS, is CMS designed for company websites. These systems help to create content within a website that is intended for public distribution, such as blog content or building an online store front.
Common Features of Content Management Systems
Think of CMS products as the difference between a high-end, specialty knife and a good-functioning multitool. Some products are single applications that excel in a speciality service. Other products offer a more integrated suite of services that’s geared to cover many bases and offer multiple applications under a single roof.
Each DMS or W-CMS application is designed to manage a certain type(s) of content, with some applications being offered solo and some as part of a bundled suite.
Publishing has creating features like text editing, blogging modules, web page creation, and workflow management.
E-commerce assists in online store creation and maintenance. E-forms helps to create client-completed forms. Intranet is used to distribute content to employees through an internal website. Social networking allows readers to interact with social media content, share it, and comment on it.
As far as DMS goes, document capture and image processing is used to convert print to digital copy. Digital asset management uploads, stores, and organizes digital media. Case management creates business process documents and automates the workflow process. Contract management tracks and automates transaction documents throughout their need to exist. Records management stores, organizes, archives, and retrieves company records. Business process management is for more large-scale, advanced document tracking and workflow management. Reporting and analytics assists in compliance issues.
What Does Enterprise Content Management Mean?
Enterprise content management, or ECM, is a term often seen within CMS offerings. ECM has multiple products that fall under its umbrella, but the key distinguishing feature of this type of content management is that the solutions are all designed for a business’s large-scale content needs.
However, large-scale doesn’t imply that the business must be some mass conglomerate to need/use ECM. What makes a CMS be subcategorized as a ECM is based on size, scale and affiliation in relative terms.
EMS is associated with document management products more so than W-CMS. As such, it’s affiliation is often interchangeably used within the broader category.
Enterprise is also a term reflective of the size of the company employing it. The natural functioning of larger companies is that they simply produce more content volume and require a larger scale and higher functioning system to meet that demand. So, enterprise vendors specifically have the expertise and systems to meet those high-volume content demands. That’s not to say small to midsize businesses can’t benefit from EMS, especially if the have a business model highly reliant upon content in their primary business functions.
Lastly is scale, which is indicative of a multi-department business model working together for central, cohesive objectives. So, ECM is used to meet unified company-wide document solutions and strategies verses software needs that vary across the individual multi-departmental units within a company.
CMS Case Management Application
Let’s take a case of a chain business distributing company content throughout its locations to individual workers via electronic records on company servers and a CRM system.
A customer previously called to make a complaint. Under the above system, management of this complaint may be in an employee’s human memory alone, on a slip of paper in a landfill, or lost in the email abyss. If the complaint is unresolved and the customer calls back, then the chances are that the complaint process will start at ground zero again and only further delay or incapacitate a resolve. The customer is likely lost.
CMS software for document management solutions enables the same scenario to go much differently. The second call from the customer would involve the employee being able to pull up the customer’s account to view every interaction involved and any standardized informational guidelines to help the employee assess the subsequent steps to be taken.
Determine The Type Of CMS A Business Needs
There are a lot of CMS products to choose from on the market, making it difficult for businesses to determine exactly which type best meets their needs. It helps to identify yourself within a buyer profile common to the CMS marketplace.
Is your website considered novice? Buyers implementing their first website or undergoing their initial functionality assessments often look to CMS for help in either creating or revamping under-leveraged aspects in marketing and business operations. A user-friendly W-CMS solution can help website owners find the tools they need to better engage users.
You want to upgrade from print-documents? Most first-time buyers of CMS are small business owners evaluating initiating CMS as a way to digitize and modernize from their current desktop applications like Microsoft Word. Their files are being stored on desktops and copies are simply click and print, an outdated process by any standard. A starter to mid-range document solution would enable you to digitize storage, organization, and processing of your company’s documents.
You need a content management solution for only a specific department within your business? You’re called a departmental buyer. Take a Human Resources department as an example; you may need a specific system to organize existing employee records and introduce new employee records.
You need multiple software systems interacting with the CMS? You need a universal CMS solution to replace the various departmental CMS solutions existing throughout your various departments. These are large enterprise needs, requiring extensive customization to achieve security, create consistency, or initiate an in-depth analysis to improve business operations and processes. Enterprise content management solutions would meet this buyer’s needs.
Your industry is highly regulated? You have very strict guidelines to follow in order to comply with protecting sensitive documents and records and/or stringent requirements for reporting? Such entities exist throughout government bodies, the health care industry, and financial institutions. Specialized CMS products are a market niche that serve compliance, audit, and reporting needs of such regulated industries.
CMS Benefits
There are innumerable benefits to implementing the right CMS software for your business, no matter its size or niche. However, it’s imperative to ensure you’ve implemented the appropriate document solution, the appropriate way. Otherwise, you’re setting yourself up for unwarranted failure.
Most companies failing to reap the rewards of CMS experience this failure for one, if not all, of three reasons. First, they’ve failed to first research how their users create, share, and store content in relation to current practices. Second, they neglect to properly train and transition their staff toward the newly applied document solution. Third, as it relates to other operational caveats of their business, they haven’t invested in the right integrations and customizations to streamline the document solution into these other processes that remain at work.
If properly integrated, however, CMS has the potential for invaluable benefits. It helps to maintain a secure documentation, reporting, and compliance system for highly regulated operations. Scanning and uploading documents improves appropriate accessibility, record-keeping, and efficiency. Streamlining is improved with automation and workflow software.
An interactive website helps attract and retain users, engaging them in high-quality, easy to navigate content.
Ensure You Understand CMS Market Trends
Again, buyers are faced with innumerable offerings for content management software. As you complete your due-diligence, you’ll want to keep some CMS industry trends in mind, such as cloud-based CMS, if the CMS involves collaboration, and compliance needs.
One of the biggest moving trends in both document and website content management is cloud-based CMS. Traditional content management involves an on-site intranet. This new trend is an alternative storage solution using cloud-based subscriptions. It’s offered by innovative companies like Acquia, M-files, and SpringCM.
Content is rarely created by just one individual within a company or contract agency. Many hands and eyes are involved in collaborating to author and create the totality of a business’s documents. To be efficient and accurate, the process requires tools for these individuals and groups to share and discuss amongst themselves as they work. If you doubt these collaboration tools are needed, demanded, essential, then just look at the 55% subscription growth Yammer experienced in the first year the chat tool was acquired by Microsoft Sharepoint as proof.
In 2012, the Managing Government Records Directive was signed into law. It focused in on financial, government, and health industry applications in relation to records regulations. Digital record keeping, audits, and security have some strict regulations and heavy penalties for lack of compliance. Any regulated industry needs document management solutions to not only comply with existing laws... but to stay on-task with the ever-evolving criteria and standards being set forth at any given time.
Stick To Tried And True Selection Tactics For New Software Vendors
Variables, variables, and more variables. The amount to consider when selecting a new software vendor is mind numbing. You want the due diligence of the selection process to be as thorough as it is expedient. Here is a user-proven tactic strategy to help you along. Make sure you check each off the list before you proceed to signing on the dotted line.
Complete a request for proposal. Check your vendor’s references. Always allow your business attorney to review agreements and contracts. Assess the financial viability of any potential vendor.
CMS Pricing Options
Basically CMS software is priced one of two ways. You’ll need to determine which best suits your needs based on your business model and budget.
Subscription-based pricing is a monthly or annual fee rate. SaaS, or Software-as-a-Service, is based around how many users will access the system. It may alternatively (or in addition) be based on usage of storage space.
The other option is a one-time/one-user/one-computer rate. This varies in conditions. Some require licenses for each user and some allow multiple users on one license. Services like support and training may require additional fees.