Survey Software
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Compare the Top Survey Software of 2021
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Survey Software Guide
Survey software is used by companies to create polls and online surveys in order to research its market through the collection of data. Compare the best Survey software currently available using the table below.
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1
CheckMarket
CheckMarket
Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...
Starting Price: $995 per year -
2
Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks: - Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted - Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL - Set up 2-click integrations: Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more - Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference
Starting Price: Free -
3
SurveyLegend
SurveyLegend
SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals.
Starting Price: $19.00 per user per month -
4
Survio
Survio
Survio is a modern survey sofware packed with powerful features that help you create beautiful surveys to get the most responses. | Modern design and professional looking surveys that work on all devices. | Join more than 2 million satisfied customers from 190 countries around the world. | 16 languages | 19 question types | 100 survey templates | GDPR compliant | 2048-bit SSL security
Starting Price: $16.58/month/user -
5
Feedbackly
Feedbackly
Feedbackly helps you gather customer or employee feedback, analyze it, and easily identify action points that help you attract and retain your customers. You can create beautiful surveys from scratch or use ready-made templates. Now you can collect feedback on any touchpoint online or offline, and analyze your entire customer journey in one place. And all of this is made simple & affordable. With Feedbackly, you can create customizable surveys and publish them simultaneously on any sales/ communication channel (e.g. brick-and-mortar store, eCommerce site, email, SMS). Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool. Leverage the concept of omnichannel customer journey mapping to track satisfaction levels with precision from awareness to loyalty - know where and why your customers churn. Then use this insight to make sound business decisions and turn your feedback into growth.
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6
ReachOut Suite
Fingent
ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.
Starting Price: $12.00/month/user -
7
Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible.
Starting Price: $12.00/month/user -
8
SoGoSurvey Enterprise
SoGoSurvey
SoGoSurvey is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage SoGoSurvey to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues. SoGoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SoGoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES. SoGoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas.
Starting Price: $299 per year/user -
9
LiveHelpNow Suite
LiveHelpNow
Fully integrated customer service suite meeting all of your customers' needs. All channels of support in one solution: Live Chat, SMS-to-chat, Chat Bots, Email management, Knowledge base management, VoIP Call Management, contact center analytics. Quick and easy installation, no setup fees, no contracts. Hosted with 99.999% uptime and financial grade AES-256 bit encryption. HIPAA, ADA and PCI compliant. #1 rated 7 years running as best live chat and SMS help desk platform #84 Inc 500 fastest growing company
Starting Price: $19.00/month/user -
10
emfluence Marketing Platform
emfluence
The emfluence Marketing Platform is so intuitive, you'll swear it was built just for you. We believe that usability is as important as functionality. That’s why we’ve focused the emfluence Marketing Platform’s features around what’s really important: helping digital marketers like you accomplish your goals every day. Whether you’re launching your own digital campaigns, managing a brand across a network of franchises, or creating campaigns for your book of business, you can leverage the emfluence Marketing Platform for: • Marketing Automation • Drag & Drop Email Marketing • Marketing Calendar • Social Media Management • Surveys • Landing Pages • Form Builders • Automated Reporting • Website Tracking • Light Boxes and Modals • Variable Content & Personalization The emfluence Marketing Platform offers integrations to Microsoft Dynamics, and Salesforce, as well integrations to Zapier and an Open API.
Starting Price: $700/month -
11
icmInspector
icMobile Systems
icmInspector is a system for automation of control, review and audit processes. It consists of a central part responsible for administration and management and a mobile application for Android. Improvment of quality in the organization through the implementation of modern control, inspection and interial audit processes that allow for the detection of irregular and undesirable situations in an unreliable, dispersed way and in real time. Minimalization of operating costs by shortening the time of preparation and distribution of materials and tools for control activities by replacing them with electronic versions. Increase the efficiency of employees responsible for controls and audits thanks to tools of fast and flawless data collection, protecting against omission of key information and introducing the possibility of scheduling work. Eliminate errors, abuses and fraud in the control process, by enforcing only logically permissible responses, recording metadata of data collection.
Starting Price: 21€ per month -
12
DialogLoop
Dialogloop, Inc.
DialogLoop is a turnkey Audience Engagement and Networking Software Platform for live events. The DialogLoop Add-in for Microsoft PowerPoint enables Presenters to seamlessly build polls, surveys, word clouds, stream files, content and their presentation to attendees mobile devices. Attendees connect to the DialogLoop Web platform to discover the content, engage in real-time surveys, participate in live Q&A, and interact through live private chatting and networking.
Starting Price: $5.00/month -
13
Survey Anyplace
Survey Anyplace
Discover why companies like Capgemini, Eneco, EDF, and Bare International, as well as many midsize consulting companies and agencies, use Survey Anyplace to create assessments that return personalized advice to your respondents in the final screen, through email, or in a branded PDF report.
Starting Price: $59.00/month/user -
14
SurveyMonkey
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.
Starting Price: $25.00 per user per month -
15
Constant Contact
Constant Contact
Constant Contact is powerful email marketing made easy. Choose from 100+ mobile-optimized, easy-to-customize email templates that will make your brand break through the clutter. Collect email addresses on your website, from Facebook, through mobile, and more—so your business reaches more and more people. Track your success with real-time reporting and robust analytics, so you know who’s opening what and which emails work best. Awe-inspiring templates. Easy-to-use editor. Powerful list-building tools. Expert advice and live support. Constant Contact delivers everything you need to connect with customers, grow your business, and watch big-time results pour in—in real time. So pop some popcorn. It doesn't get more fun than that. That’s why Constant Contact is more than just email marketing. Constant Contact also provides social media marketing/management tools, event management and registration tools, and more.
Starting Price: $20.00 per month -
16
Zoho Survey
Zoho
Zoho Survey is an easy-to-use, cloud-based 360-degree survey and questionnaire creation software for businesses of all sizes. Providing a plethora of templates in different languages and a library of questions, Zoho Survey helps you create surveys with ease, reach your target audience using any device, and view feedback and/or results in real-time. Core features include branching and logic, real-time reporting, mobile optimization, customizable themes, email campaigns, and more. The solution also provides APIs for integration with third-party solutions such as Zoho CRM, Google Sheets, SalesIQ, and MailChimp.
Starting Price: $19.00/month/user -
17
Qualaroo
ProProfs
Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudgesâ„¢. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.
Starting Price: $64/Month 20% off -
18
Typeform
Typeform
Create and share beautiful online forms and surveys with Typeform, a versatile data collection tool for professionals. Typeform helps users build contact forms, quizzes, employee fedback surveys, suggestion box forms, and so much more. With its smooth and gorgeous interface, users can easily customize their forms to capture the information they need, see every change in real-time, and so much more. The solution also offers over 500 integrations and comes with simple analytics to give quick insights.
Starting Price: $25.00/month -
19
Spark Chart
Spark Chart
Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.
Starting Price: $25/month -
20
AhaSlides
AhaSlides
AhaSlides is an interactive presentation software for your events, workshops, meetings, and classes. Using our many types of slides like poll questions or quiz competitions, you can captivate your audience and let them involve in your presentations!
Starting Price: $5 per month -
21
Google Forms
Google
Collect and organize information big and small with Google Forms. For free. Plan your next camping trip, manage event registrations, whip up a quick poll, collect email addresses for a newsletter, create a pop quiz, and much more. Use your own photo or logo, and Forms will pick just the right colors to complete your own unique form, or choose from a set of curated themes to set the tone. Choose from a bunch of question options, from multiple choice to dropdowns to a linear scale. Add images and YouTube videos, or get fancy with page branching and question skip logic. Forms is responsive, so that means it’s easy (and beautiful) to make, edit, and respond to forms on screens big and small. Responses to your surveys are neatly and automatically collected in Forms, with real time response info and charts. Or, take your data further by viewing it all in Sheets.
Starting Price: $0 -
22
SurveySparrow
SurveySparrow
An Omni-channel Experience Management Platform. Do more than just surveys. Power-up your experience management programs. Deliver an omni-channel experience at all touch points. All data in one place. Customize & share email surveys and get greater open-rates. Customize the subject, body, and share from a custom email address of your choice. White-label your emails and share. Share a scannable QR code for collecting feedback. Generate the code, share it with respondents, and respondents upon scanning can access and take the survey. Generate multiple unique survey links for sharing surveys. You can track these links uniquely and measure survey performance. Use Custom Domain to share surveys in your company’s domain and white-label it. Embed surveys to engage with visitors on your website and customers in your app. Embed the survey as a pop-up card, chatbot for website, or inline embed it. Employ our mobile SDK to quickly create surveys and collect actionable data.
Starting Price: $19.00/month/user -
23
Formplus
Formplus
Formplus is a robust drag-and-drop online form builder perfect for creating mobile-friendly web forms. Whatever your industry or use case, Formplus is equipped with over 200+ form templates to help you collect customer feedback, create workflows, or receive payments. Formplus currently serves customers across various industries such as Education, Logistics, Event planning, Non-Profits, E-commerce and so much more. The app is packed with powerful features such as; document merge, digital signatures, file uploads, repeating data sections, save & resume, partial submissions, on-form payments and conditional logic. With numerous sharing options such as Website and WordPress embed, Formplus forms can be easily shared across social media channels, via QR codes, and via customized Email Invitation with prefilled data. The tool also integrates with third-party storage apps like Google Drive, Dropbox, & Microsoft OneDrive. Sign up for a free trial to start collecting information seamlessly
Starting Price: $25.00/month -
24
BirdEye
BirdEye
BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, collect customer feedback, interact with potential customers, ask customers to refer friends and family, improve operations and increase revenue. BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, customer referrals, business insights, and competitive benchmarking. Founded in 2012, BirdEye is headquartered in Silicon Valley and led by alumni from Google, Amazon and Yahoo. In 2019, BirdEye was ranked #60 in the “100 Best Software Companies� in the world by G2 Crowd. BirdEye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.
Starting Price: $250/month -
25
SurveyLab
SurveyLab
SurveyLab is online survey software build for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 40 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.
Starting Price: $29.00/month