Audience
Mobile & Web Developers, UX Designers, Digital Marketing, Analysts
About Smartlook
Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons.
With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages.
Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi.com. It can also record games developed in the Unity engine.
Pricing
Integrations
Company Information
Videos and Screen Captures
Dashboard
Product Details
System Requirements
Training
Support
Smartlook Product Features
AB Testing
Customer Experience
Heatmap
Marketing Analytics
Mobile Analytics
Predictive Analytics
Session Replay
UX
Web Analytics
Reviews Write a Review
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Reporting and sharing capabilities are great"
Posted 03/08/2021Pros: Setting up screen and sharing recordings with my clients is now easy and within minutes. I addition it also allows UID to be passed to the Smartlook app.
Cons: It has crucial analytical data but it would even be more great if Heatmaps can show % clicks on map.
Overall: Smartlook is one way to set up funnel tracking with custom events/URL's etc.
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Provides a better understanding of how web pages and landing pages are performing. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: #1- Powerful and detailed website analytics solution.
#2- It makes ease for maintaining user interests.
#3- Best Visitor behavior and activity analysis.
#4- Best for e-commerce websites.Cons: #1- We had an overall positive experience with it.
Overall: Smartlook is an incredible analytics solution for the website. It allows us to track and maintain a good standard of usability and features for users. Overall we had a positive experience with it.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: It's very easy to deploy and implement on any size of the business website. Reports are informative. Visitor tracking and behavior analysis feature. The daily analytics summary saves time.
Cons: Overall it's an outstanding web analytics platform.
Overall: It gives informative analytics reports about performance and user behavior of mobile applications and websites. Overall I use Smartlook for my business website to analyze my campaign performance and visitor behaviors.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Nice tool for Startups"
Posted 05/29/2019Pros: Record everything which make it rely useful for startup. On don't necessary know what you want to record ahead of time. Smartlook allow to make retroactive analysis of data.
Pricing is reasonable for startup.Cons: Segment integration is still in beta.
You need some analytical skills to use this toolOverall: If you launch a SaaS startup, smarlook is a tool to have on your website
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