Softphone applications use a VoIP provider to make calls over the Internet through a desktop computer, tablet or smartphone. Compare the best Softphone applications currently available using the table below.
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Phone.com
Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for todayās agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether youāre in the office or on the go.
CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automationāresulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and auto dialer functionality.
Intulse
Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help small businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulseās VoIP internet phone and connectivity solutions are designed to increase productivity through VoIP software dashboard Apps, VoIP CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulseās communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and services
3CX LTD
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.
T-Max Dialer & Communications
Unlimited Calling - FREE TRIALS T-Max Predictive Dialer, an inbound and outbound CRM dialing system, is ideal for debt collections, marketing, and sales teams. With T-Max Predictive Dialer, users can reach as many live contacts as possible at one time by dialing up to five numbers at once. T-Max Predictive Dialer's automated system enables users to reduce the time to take on busy signals, wrong numbers, or no answers and instead aim to connect all receivers to a live agent at first contact. Managers can use monitoring to listen to agent calls, barge in or take over calls for QA or to help close the call. If you need a hosted auto dialer VOIP phone system with power dialer, preview dialer, sip phone, webphone, voicemail drops, local caller ID, call center, text to speech, and telemarketing capabilities We also have Voice Broadcasting Auto Dialer Trials. Compatible with ANY CRM including Salesforce, Zoho, & Monday
Insider Telecom
Get a business phone system without breaking the bank! We help small businesses in the United States get access to big business tools, while keeping prices within reach. In fact, with Insider Telecom, we provide the equipment as long as you need it. Enjoy features like caller ID, call forwarding, conference calling, intercom, auto attendant, and many more! No big upfront purchase for a complete business phone service. That's the Insider Telecom difference. Our support team knows that you probably don't speak "telephone." So they're trained to listen for and understand the root of your specific need - from training and configuration, all the way to fitting you with a different phone system. We want to be sure you're working with the right platform.
RingCentral
RingCentral Office is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral Office enables you to work where you want and how you want. Core features of RingCentral Office include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral Office's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
Voyced
Hosted VoIP solution with a European focus but with presence in over a 165+ countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own SoftPhone and will soon be launching other Roaming products too.
yourVirtualSIM
Ring4 provides companies and individuals with a lightweight cloud solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console. Ring4 phone numbers are mobile and support unlimited texting, unlimited calling, voicemail and call recording. Ring4 starts at $9.99/month/line.
Aloware
Aloware is an omnichannel Cloud Contact Center that supports Calls, SMS, Social Messengers and works with any CRM. Be it Contact Center or Sales Dialers or Call Tracking, we have gathered a full suite of customer engagement tools in one app. From support agents to sales reps to marketers, your team will love a centralized customer conversation hub.
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.
NCH Software
Express Talk is software that works like a telephone to let you make calls from your PC. With Express Talk you can call anyone on the internet who has installed Express Talk (or any other SIP voip softphone). Calls are free. You can also call ordinary telephone numbers anywhere in the world if you sign up to a gateway service. It uses the SIP protocol and is compatible with most major VoIP SIP service providers.
Adversus
Adversus helps outbound call centers streamline their call activities, boost KPIs, make better decisions based on insights and manage contacts more wisely using an intuitive call management platform. The solution allows call centers to focus only on valuable activities and assists with the automation of repetitive tasks & actions. The solution also allows you to pick and assign leads to the right campaigns and automate your lead journeys and flows. With this platform, you can make better data-driven decisions through advanced analytics and analysis tools and customizable reports to get further insights into your most important KPIs. We have high worldwide availability and experiences service uptime of 99.99%. They also offer free, professional 24/7 support through phone, live chat and email. Make sure that high opportunity calls are the only ones you'll be having!
Zadarma
Business Phone system without heavy hardware and wiring. Zadarma offers VoIP, Cloud PBX, CRM, website widgets, integration with top CRM systems and much more. Establish your local or international presence with virtual phone numbers from 100 countries around the world starting from just $2 a month.
Qubicles
We possess all the features needed to run an enterprise contact center or a 5-agent work at home business. Our patent pending blockchain-based solution includes on demand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also comes standard. All the features needed to run your contact center, at an affordable price.
Talkroute
The virtual phone system built for business. Everything you need to manage business communications from your desktop & phone. Starting at just $19 per month. Business calling with your desktop & smartphones. Our virtual phone system gives you the ability to make & receive calls from any desktop or smartphone. With Talkroute, you have the power of an enterprise-level phone system without having to purchase or maintain any special equipment. Download our apps to begin making business calls from your PC & smartphone today.
SolarWinds
The Serv-U FTP software from SolarWinds is built to deliver quick, easy, and reliable file transfer for your organization. You can exchange sensitive files with your trading partners using secure FTPS (FTP over SSL/TLS) over IPv4 and IPv6 networks. Users can view, upload, and download files from intuitive web and mobile interfaces. Designed for small businesses, Serv-U FTP Server is a safe file transfer software designed to help accomplish all your internal and external file transfer needs.
Ringover
ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!
Aline Phone Systems
Aline is a VoIP Phone system built for modern day business. Our cloud-based platform offers no downtime, and no added hidden fees. We help to streamline and empower communication between teams in your company ā even with teams remote or on the go. Aline seamlessly integrates with some of the most popular CRM and customer service tools to help boost productivity levels. With our 40+ features and functionality we are built with business in mind and allow teams to be connected anywhere and on any device through voice, team messaging, collaboration, conferencing, online meetings, and efax.
ZoiPer
Stop eavesdropping on your calls, encrypt your VoIP calls! Don't like it when people eavesdrop on your conversations? Neither do we, that's why we offer free encryption for all your text, voice and video communications with TLS/SRTP and ZRTP. Our VoIP softphone will look everywhere for your contacts and will display them in a combined list for easy access. Outlook, windows/mac, LDAP, XMPP, XCAP, Android, iOS. You name it, we got it and we will lookup incoming calls as well so you know who calls before you answer. Zoiper runs on a multitude of different platforms. No matter if you are using macOS, Linux or Windows. iOS, Android or a browser, weāve got a solution for all (and we are working hard on addition even more). Ignore the buzzword above, it just means we do Audio, Video, Fax, Presence and Instant Messaging. All from one intuitive interface.
Yeastar
Coordinated with on-premises and cloud PBX, Yeastar Linkus Unified Communications App provides you with easy access to enhanced call efficiency with enterprise-grade telephony features across all devices at your choice, and gives you remote working agility with softphone, instant messaging, presence, file sharing and CRM integration, etc.
Bipath Software
The fastest and most cost effective way to connect marketing channels to sales teams, while supporting customers. Get rid of manual, repetitive tasks. Implementing automated routing and workflows for your routine calls and activities frees up your marketing, sales, and support teams to act strategically instead of getting bogged down by manual tasks. Eliminate the disconnect between you and your customer. One line of Contact Clouds' tracking code on all the pages of your site does all of the work. No custom URLs or tags needed. Tracking code will instantly recognize the channel and geographic location visitors are coming from and show them the correct phone number. Ensure critical actions take place while conserving your agent resources. Use triggers to define logic and create a unique workflow for your team that routes callers how you want, based on events or actions taken by you or your caller.
3CLogic
3CLogic is the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Microsoft Dynamics, Salesforce, and SugarCRM. With deployments on five continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, organizational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced speech analytics, and API-driven integrations.
Adore Infotech
When anyone first hear about the softphone, the first thing strike their mind is what this softphone is all about. Softphone is nothing but a software that makes a computer enables to send and receive voip calls through internet. So you can say softphone is the most essential component of voip because without this software your computer is not able to use internet for voip calls. Adore softphone premium is one of the reputed softphone software that makes your computer capable of using voice over internet technology. A softphone software allows a computer to commence a voice call by using an internet connection and let the user get from the traditional telephone or mobile phone in order to make a call to any other mobile device anywhere in the world. The VoIP technology gained lots of popularity with the coming of internet due to its capability to allow user to make international calls with a very low call rates.
Ekiga
Ekiga (formerly known as GnomeMeeting) is an open source SoftPhone, Video Conferencing and Instant Messenger application over the Internet. It supports HD sound quality and video up to DVD size and quality. Because it uses both of the major telephony standards (SIP and H.323), it is interoperable with many service providers and many types of hardware and software. Ekiga was first released back in 2001 under the GnomeMeeting name, as a graduation thesis. In 2001, voice over IP, IP Telephony, and videoconferencing were not widespread technologies as they are now. The GNU/Linux desktop was at its infancy, and let's not speak about multimedia capabilities. Most webcam drivers were buggy, ALSA had not been released yet and full-duplex audio was something difficult to achieve. General performance could also be an issue, especially when most efficient codecs were closed source. Generally speaking, the technology was not ready yet but Ekiga was already kicking!