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Compare the Top Chatbot Software of 2021

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Chatbot Software Guide

A chatbot software provides an automatic answering algorithm that interacts with customers in order to answer questions and improve user experience. Compare the best Chatbot software currently available using the table below.

  • 1
    Ada

    Ada

    Ada

    Ada's AI-powered platform empowers non-technical teams to create personalized experiences for your customers. Ada helps you improve CSAT, optimize costs, and generate revenue through Automated Customer Experience (ACX).
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  • 2
    Boost.ai

    Boost.ai

    Boost.ai

    Try a no-code, no-brainer conversational AI platform. Automate and streamline internal and external processes with a user-friendly conversational AI platform that lets anyone become a data scientist. Powered by the world’s most sophisticated natural language understanding, and equipped with an enterprise-ready feature set, our platform is a frictionless way to automate knowledge, sales and support. We offer a user-friendly, one-stop-shop from which to build, implement and operate virtual agents that automate online interactions - with no coding required. With unlimited scalability, enterprise-level security and best-in-class privacy features, our conversational AI platform has helped hundreds of global companies and organizations. Whether you operate in the private or public sector, a virtual agent can assist you simplifying business operations, strengthening customer relationships and creating new lines of revenue.
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  • 3
    Appy Pie
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    Appy Pie

    Appy Pie

    Appy Pie is an intuitive mobile app development solution that enables users to create an apple in three easy steps, without coding. This do it yourself (DIY) application builder allows users to develop stunning iPhones and Android apps using easy to integrate plugins and powerful features such as hyper local integration, push notifications, CRM integration, real estate IDX, virtual and augmented reality, app analytics, and more.
  • 4
    Verloop.io

    Verloop.io

    Magiclane App Service Pvt. Ltd

    Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels.
  • 5
    Chatfuel

    Chatfuel

    Chatfuel

    Chatfuel is the leading messaging automation solution for Facebook and Instagram. Generate more leads, personalize marketing, and automate customer service, all with Chatfuel. Get started for free today.
    Starting Price: $15.00/month
  • 6
    LiveHelpNow Suite

    LiveHelpNow Suite

    LiveHelpNow

    Fully integrated customer service suite meeting all of your customers' needs. All channels of support in one solution: Live Chat, SMS-to-chat, Chat Bots, Email management, Knowledge base management, VoIP Call Management, contact center analytics. Quick and easy installation, no setup fees, no contracts. Hosted with 99.999% uptime and financial grade AES-256 bit encryption. HIPAA, ADA and PCI compliant. #1 rated 7 years running as best live chat and SMS help desk platform #84 Inc 500 fastest growing company
    Starting Price: $19.00/month/user
  • 7
    User.com

    User.com

    User.com

    User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →
    Starting Price: $249.00/month
  • 8
    GuestTouch

    GuestTouch

    GuestTouch

    Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
  • 9
    e-bot7

    e-bot7

    e-bot7 GmbH

    Simplifying Conversational AI. We automate Customer-Facing Conversations. Simple, Fast, Efficient. The leading & easy to use Conversational AI platform. Integrate on all channels and tools in any language. Launch within minutes. Manage all bots across your organization in one platform made for non-technical and technical people. Plug and play technology – no coding required. Agent+AI® hybrid model (real-time supervised learning). Omnichannel integration (communication channels & backend systems).
  • 10
    Drift

    Drift

    Drift

    In a world where instant and on-demand is the norm, your customers' expectations have never been higher — and companies that deliver fast, easy, and personalized buying experiences are the ones that will win. That's where Drift can help. The Drift platform combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy.
  • 11
    LiveChat

    LiveChat

    LiveChat Software

    For the fastest and the most efficient way to help your customers, turn to LiveChat! As a leading live chat and help desk software solution for business, LiveChat transforms teams into customer service rockstars with its simple and easy-to-use applications. Apart from its core live chat functionality, LiveChat provides a wide range of add-on modules for sales and marketing automation as well as integrations with third-party customer relationship management (CRM) solutions.
    Starting Price: $16.00 per agent per month
  • 12
    SurveySparrow

    SurveySparrow

    SurveySparrow

    An Omni-channel Experience Management Platform. Do more than just surveys. Power-up your experience management programs. Deliver an omni-channel experience at all touch points. All data in one place. Customize & share email surveys and get greater open-rates. Customize the subject, body, and share from a custom email address of your choice. White-label your emails and share. Share a scannable QR code for collecting feedback. Generate the code, share it with respondents, and respondents upon scanning can access and take the survey. Generate multiple unique survey links for sharing surveys. You can track these links uniquely and measure survey performance. Use Custom Domain to share surveys in your company’s domain and white-label it. Embed surveys to engage with visitors on your website and customers in your app. Embed the survey as a pop-up card, chatbot for website, or inline embed it. Employ our mobile SDK to quickly create surveys and collect actionable data.
    Starting Price: $19.00/month/user
  • 13
    Slaask

    Slaask

    Slaask

    The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.
  • 14
    Gist

    Gist

    Gist

    All the tools you need to build a successful online business. Easy to use all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences. By using Gist’s all-in-one platform, you no longer need to piece together multiple costly subscriptions. Better yet, your team will no longer need to switch between multiple tools to fully understand your customers. Qualify more leads automatically and close more deals with chatbots, forms and 24/7 automated meeting scheduling. Grow traffic, convert more visitors, and retain customers by running complete email marketing campaigns at scale. Assist customers in real-time with a collaborative inbox, automation, and self-service support. Replace 8+ tools and keep all of your products, content, customers, email subscribers, and data in one place.
    Starting Price: $33.99 per month
  • 15
    Userlike

    Userlike

    Userlike

    Turn instant chats into long-term customers. The first and only live chat software to help your business win and nurture customers across messaging channels. Userlike is a cloud-based live chat software that allows you to chat with your customers via your website, Facebook Messenger and Telegram. Userlike provides unique data privacy options that customers can take advantage of in order to ensure their information remains safe and secure. Features include custom design, a built-in chat panel, custom chat behavior, smart routing modes, chatbot integrations, and more. Companies like BMW, Nivea and Lufthansa are already using Userlike to build customer relationships. Userlike looks good, works great, offers lots of features, and is either free or highly affordable. A better way of customer communication. For customers, support staff, sales agents, and managers.
    Starting Price: $90.00 per month
  • 16
    Landbot.io

    Landbot.io

    Landbot

    Chatbot Platform for your Lead Generation Strategies. Create lead generation strategies that engage and convert. Build personalized conversational chatbots for the ultimate user experience. With Landbot, it’s easy, beautiful and FREE. Create lead generation forms and integrate them with the tools you already use in just a few clicks. Engage potential customers, score leads, condition the messaging depending on the visitor’s choices using a beautiful, user-friendly editor. Send the information straight to your CRM without a single line of code. Take your data-scientist-hat off and analyze conversions step-by-step at a glance. Conversational websites, landing pages or forms let you make decisions based on real-time performance & customer journey flow. Push changes and improve your conversion rates with a couple of clicks.
    Starting Price: $30 per month
  • 17
    XOR

    XOR

    XOR

    XOR is a modern communication platform that helps recruiting teams hire the best people more efficiently. We do it by equipping you with the tools to communicate over text messaging, WhatsApp, live chat, phone calls, and video to drive more engagement and use AI-powered chatbots to automate repetitive tasks like screening, scheduling, re-engagement, onboarding, and rehiring. Thousands of recruiters at Fortune 500 employers like IKEA, McDonald's, Mars, Exxon Mobil, and Manpower Group trust XOR to hire 33% faster, 50% more efficiently, and delight candidates with 90+ net promoter score.
  • 18
    Crisp

    Crisp

    Crisp

    Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.
    Starting Price: $25.00 per month
  • 19
    Comm100

    Comm100

    Comm100 Network Corporation

    Comm100 Live Chat and Digital Customer Engagement powers real-time and anytime conversations with your customers, wherever and whenever they need you. Your agents can connect more effectively with a choice of powerful tools including co-browsing, auto-translation, routing, and audio and video chat. Comm100 is available in business, enterprise and free editions, now offering FREE live chat with unlimited agents and chats. Front-line marketing and sales, service, and support use Comm100 to exceed customer expectations, improve agent efficiency, and drive revenue with significant ROI. Over 6500 companies worldwide including Rackspace, Stanford University, and Canadian Blood Services use Comm100 to provide the world’s most personalized live chat experience.
    Starting Price: $0.00
  • 20
    Theum

    Theum

    Theum AG

    Theum is disruptive, AI-driven technology that completely changes the way businesses access Knowledge 1 Theum delivers fast, targeted direct access to corporate knowledge. 2 Theum searches through thousands of documents in a matter of seconds, filters out the exact knowledge required, and makes it instantly available as ready-to-use web content    * Users enter search queries    * Theum generates a complete response by extracting all important passages from the pool of knowledge    * Users can work with the result immediately            => No hit lists, no opening and scrolling in documents          => No logging on to document management systems, no tedious searching through all entries in document hit lists 3 Theum uses intelligent, context-sensitive guidance to help users with unclear or general questions access the information they’re looking for quickly. Theum can be installed on prem or in the Cloud.
    Starting Price: €1000/months
  • 21
    Smartz Suite

    Smartz Suite

    Smartz Solutions

    Smartz Solutions is a dynamic CCaaS software development company. Our success is based on technological foresight and strong business knowledge, enabling us to develop integrated solutions that meet your business needs. Our power lies in turning insights into strategies and giving you the power to make effective business decisions. Based on a wealth of knowledge covering multiple industries, we have developed a suite of products that cover the entire customer engagement journey offering best-in-class, world-class applications in a single end-to-end CX platform.
    Starting Price: $118.00/month/user
  • 22
    MessengerPeople

    MessengerPeople

    MessengerPeople

    Offer your customers the option of contacting you over the leading global messaging apps, including WhatsApp, Apple Business Chat, Facebook Messenger, and more. With the Messenger Communication Platform you can manage your customer communication intuitively, professionally, and in full compliance with data protection regulations. Reach your customers over their preferred communication channel. Communicate with your customers synchronously and asynchronously. Raise the quality and efficiency of your customer service with simple automation processes. Resolve customer inquiries faster and more interactively with pictures, videos, audio messages, or documents. One intuitive platform for all messaging apps (WhatsApp, Apple Business Chat, Facebook Messenger, Telegram). Get to know your users and save relevant information to be available throughout the entire chat. Improve your efficiency with preset answers. Create Chatbots to support your customer service.
    Starting Price: 499€ per month
  • 23
    Botsify

    Botsify

    Botsify

    Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.
    Starting Price: $49 per month
  • 24
    Collect.chat

    Collect.chat

    Collect.chat

    Higher Conversions Customers are more likely to interact with a website when you reach out with an interactive chat. Delight Customers Delight your customers using highly interactive question templates, gifs and speaking their native language. Be Available 24x7 Collect leads even when all of your sales reps are asleep or on vacation. Don't let your business sleep. Save on Acquisition Make every dollar in your advertising spend count by engaging each visitors. Also, Bot requires 0% human involvement.
    Starting Price: $14.00/month
  • 25
    Heyday AI

    Heyday AI

    Heyday AI

    Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.
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