Audience

Life science companies

About MasterControl

MasterControl Quality Excellence solutions are used by five of the largest regulatory agencies in the United States. A leading software-as-a-service (SaaS) provider, MasterControl helps companies get their life-improving products to market sooner. It does this by providing cloud-based solutions that manage an organizations documents, training and exams, corrective/preventive action, validation, and more. And its not just quality MasterControl has solutions for the entire product lifecycle.

Pricing

Starting Price:
$25,000/ 1st year
Pricing Details:
25k for first year with a 5 license minimum

Integrations

API:
Yes, MasterControl offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5
More Reviews Write a Review

Company Information

MasterControl
Founded: 1994
United States
www.mastercontrol.com

Videos and Screen Captures

Play Video MasterControl - Home MasterControl - Documents MasterControl-Clinical MasterControl -Production Records MasterControl-Training MasterControl-Audit

Product Details

System Requirements

SaaS
Windows
Mac
iPhone
iPad
Android

Training

Documentation
Live Online
Webinars
In Person

Support

Business Hours
24/7 Live Support
Online

MasterControl Product Features

CAPA

Audit Management
CAPA Planning
Change Management
Complaint Management
Incident Management
Nonconformance Tracking
Quality Control
Risk Management
Training Management
Root Cause Analysis

Change Management

Approval Workflow
Audit Trail
Change Planning
Compliance Management
Release Management
Task Management
Training Management
Change Calendar
Prioritization

Complaint Management

Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Case Management
Self Service Portal
Social Media Monitoring
Survey Management

Compliance

Archiving & Retention
Audit Management
Compliance Tracking
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Risk Management
Version Control
Workflow / Process Automation
Controls Testing
Incident Management
OSHA Compliance
Sarbanes-Oxley Compliance
Surveys & Feedback

Document Control

Archiving & Retention
Automated Routing
Change Management
Compliance Management
Electronic Signature
Escalation Management
Periodic Review
Version Control

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Document Capture

Document Version Control

Access Controls/Permissions
Approval Process Control
Archiving & Retention
Audit Trail
Commenting / Notes
Document Check-in / Check-out
For Engineering Documents
Revision History
Version Comparison
Version Rollback

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Internal Controls Management
Mobile Access
Operational Risk Management
Predictive Analytics
Response Management
Risk Assessment
Exceptions Management
IT Risk Management
Legal Risk Management
Reputation Risk Management

SPC

Corrective Actions (CAPA)
Regulatory Compliance
Data Entry
Data Linking
Data Management
Excel Loader
Job Management
OPC Data Collection
Performance Metrics
Point-of-Production Analysis
Real Time Data Collection

Work Instructions

Version Control
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management

Reviews Write a Review

  • Anonymous (Verified)
    Marketer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Master control: The quality excellent platform."

    Posted 07/22/2020

    Pros: Documents,training and quality all link up together.
    Has the ability to create custom web forms to meet the specific needs of the company.
    It enables business process workflow.

    Cons: Such function is good but simple searches can turn up too many unnecessary results.

    Overall: It is a great system that has allowed us to ensure that all the team members are up to date with the newest revisions of documents.

    Read More...
    Review Source: SourceForge
  • Anonymous (Verified)
    Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A saviour for those in the unforgivingly regulated businesses"

    Posted 06/10/2020

    Pros: - The best feature is definitely the fact that this is a web based tool that stores everything in the cloud and has no system dependency.

    Cons: The UI can definitely be further simplified to remove unnecessary buttons that might confuse the uninitiated. Currently, it's also a bit difficult to get help information from the UI.

    Overall: MasterControl quality excellence made it much simpler for us to get through the highly strict and unforgiving compliance measures in the life sciences industry.

    Read More...
    Review Source: SourceForge
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