Article version: Enterprise Server 3.1

Receiving help from GitHub Support

You can contact GitHub Enterprise Support to report a range of issues for your enterprise.

Reaching GitHub Support→
Contact GitHub Enterprise Support using the GitHub Enterprise Server Management Console or the support portal.
Preparing to submit a ticket→
You can expedite your issue with GitHub Enterprise Support by following these suggestions before you open a support ticket.
Submitting a ticket→
You can submit a support ticket using GitHub Enterprise Server Management Console or the support portal.
Providing data to GitHub Support→
Since GitHub Support doesn't have access to your environment, we require some additional information from you.

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