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@MicrosoftHelps

The official account for Microsoft Customer Service & Support

support.microsoft.com
Joined September 2009
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  1. Pinned Tweet
    42 minutes ago

    When you look at your Surface pen, replacement battery in hand, and still feel like 🤔❔ Here's how you change the battery for Surface Pen with no clip:

    1 reply 1 retweet 12 likes
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  2. 19 hours ago

    Updates are you OK? So, updates are you OK? Are you OK, updates? If you're having trouble installing the latest Windows update, here's where to start: More info:

    5 replies 8 retweets 19 likes
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  3. Jun 23

    When: Tomorrow, June 24 at 11 am ET Where: What: A livestream ...What about?: Oh, you know, just what's next for Windows 🤩 Get a calendar reminder:

    9 replies 24 retweets 82 likes
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  4. Jun 22

    ✅ Bags packed ✅ Passports in hand 🔲 Automatic replies set Before you set off, make sure your contacts will know you're away. Set up automatic replies in Outlook:

    Text: Set up automatic replies from Outlook for web.
    Partial screenshot of Outlook for web settings, with View all Outlook settings option selected.
    Partial screenshot of Outlook for web Mail settings, with Mail and Automatic replies settings selected.
    Partial screenshot of Outlook for web Automatic replies settings with Automatic replies setting set to On.
    2 replies 3 retweets 11 likes
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  5. Retweeted
    Jun 22

    Oh, look at the time—it's "you" o'clock! 💅 before your next meeting by modifying your settings. Follow these steps:

    3 replies 11 retweets 40 likes
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  6. Jun 21

    Challenge for anyone using multiple displays 🖥🖥 Press the Windows key + Shift + the right ➡ or left arrow ⬅ keys. 🤯, right? Other Windows keyboard shortcuts:

    9 replies 55 retweets 180 likes
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  7. Jun 21

    Recipe for using an email alias Take 2 email addresses, divided. Use one for spam, set aside. Use the other as a primary email. Combine for easy management of 1 inbox, contact list, and settings preferences. How to set one up:

    Screenshot of Add an alias form on Outlook for web with text instructions of how to add an email alias.
    4 replies 5 retweets 21 likes
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  8. Jun 20

    Dad: Why is there Windows 10, but no Windows 9? Us: 🤷‍♂️ Dad: Because Windows 7 ate 9 🤣 Us: 🤦‍♂️ If you've recently made the jump to Windows 10, here are a few tips to get you going:

    Text: 3 tips to get started with Windows 10.
    Screenshot of Windows 10 Start menu UI with callouts.
    Screenshot of Windows Hello sign-on setting turned on with text instructions how to turn it on.
    Screenshot of Windows 10 action center with feature callouts.
    32 replies 43 retweets 316 likes
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  9. Jun 19

    Wrong size? Wrong color? No worries. Returns are easy:

    4 replies 4 retweets 23 likes
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  10. Jun 18

    🎞 Now Showing 🎞 Critically-acclaimed support videos Showtimes: Whenever you're ready Where:

    2 replies 7 retweets 13 likes
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  11. Jun 18

    When you want your PC to run as fast as a 🐇 but instead it runs like a 🐢, try these tips:

    Text: 7 tips to boost your PC’s performance.
    Text: 1. Make sure you have the latest updates for Windows and drivers. 2. Restart your PC and open only the apps you need.
    Text: 3. Check for low disk space and free up space. 4. Adjust the appearance and performance of Windows.
    5. Pause OneDrive syncing. 6. Disable unnecessary startup programs. 7. Check for and remove viruses and malware.
    12 replies 15 retweets 43 likes
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  12. Jun 17

    Us, watching a flight happen on Mars: Technology can do anything 🤩 Also us, when our Bluetooth headset won't connect: Why can't technology do anything?? 😫 Start here to troubleshoot Bluetooth problems:

    Troubleshoot Blueshoot problems
    1 reply 4 retweets 5 likes
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  13. Jun 17

    Tech support: Have you tried clearing your cache in your browser? You 🤔 Simplest way to do it: Ctrl + F5

    6 replies 23 retweets 54 likes
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  14. Jun 16

    See everything on your clipboard. Press Windows key + V More shortcuts:

    6 replies 25 retweets 134 likes
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  15. Retweeted
    Jun 16

    Do you believe in magic? ✨ Learn how to split text into multiple cells with the Convert Text to Columns Wizard in :

    7 replies 38 retweets 163 likes
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  16. Jun 15

    Blink and you'll miss it 👀 Once you've set up Windows Hello, your sign-ins are like ⚡ Learn how:

    Sign in with Windows Hello
    5 replies 7 retweets 19 likes
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  17. Retweeted
    Jun 14

    Want to save an important message (or a really funny one) in your chat? Here’s how:

    7 replies 39 retweets 120 likes
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  18. Jun 14

    On a scale of 1 to "found a secret room behind my bookcase", what were your feelings when you discovered virtual desktops? 😀 Select Task View to see and switch between them:

    Screenshot of Task View on Windows 10 with desktop options highlighted to show how to open multiple desktops on Windows 10.
    6 replies 6 retweets 21 likes
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  19. Jun 14

    ☑ Packs in more data with basically no work ☑ Makes spreadsheets pop Is there anything not to love about Excel's linked data types? How to use them in your spreadsheets:

    Linked_Data_Types_Excel.mp4
    3 replies 3 retweets 14 likes
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  20. Jun 13

    Today we learned you can choose what Alt + Tab shows when you press it 🤯 Windows key + i > System > Multitasking, then select what you want Alt + Tab to show. Scroll through for the options >>>

    Text: Change what pressing alt + tab shows.
    Illustration of Open windows and all tabs in Microsoft Edge alt-tab option, with all Edge tabs open plus two other windows open.
    Illustration of Open windows and all tabs in Microsoft Edge alt-tab option, with 5 Edge tabs open plus two other windows open.
    Illustration of Open windows and all tabs in Microsoft Edge alt-tab option, with open windows only.
    6 replies 10 retweets 34 likes
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