Remote Support Software

Agentless Remote Control by Cloud Management Suite allows users to remotely control any systems in their organization from any browser. Agentless Remote Control is accessible to any device, inside or outside of a user's network from one browser with its HTML5 nature. Agentless Remote Control records activity all the time for full security auditing purposes. Agentless Remote Control also has features such as chat and file transfer.

Make the most of your remote support solution with N-able Take Control. Developed by N-able, this 100% cloud-based remote control software offers live two-way chat, five-second connection time, responsive remote sessions, and reliable remote support tools including command line and windows event viewer. N-able Take Control provides offer peer-to-peer technology that enables instant and on-demand remote support and access to Windows, Macs, iOS, and Android-based mobile devices.

Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform.

With the rise of the mobile workforce, IT departments are faced with the challenge of providing remote support for employees spanning across multiple. , Remote Access keeps teams connected. You can easily deploy software upgrades, diagnose and resolve IT issues, collaborate with colleagues.

Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.

Sentinel Software Monetization solutions combine licensing, protection, and entitlement​​​​​​​ management to drive business growth. Let Sentinel help you extract the most value from your software​. Our software solutions help customers generate new revenue streams, improve operational efficiency, increase customer satisfaction, and gain valuable business insights. Based on award-winning technology, Sentinel has a strong global customer base with over 10,000 customers, in 30 industries located in over 100 countries. Sentinel solutions enable you to offer flexible business models, capture new revenue opportunities, and minimize revenue leaks. Sentinel solutions enable you to simplify supply chain processes, ensure business continuity, reduce risk, and eliminate operational overhead. Sentinel solutions enable you to create a highly personalized and fully connected user experience to increase customer satisfaction, reduce churn, and strengthen brand loyalty.

Advanced monitoring equipment for server rooms and data centers. Web-based manufacturer-independent application without software installation. Runs on any terminal device with web capability. The web-based software enables you to perform remote monitoring of a data center from any terminal device with web capability. EnviMonitor can be used to monitor the environment conditions in server rooms from Android, Apple and Windows smartphones and tablet computers without needing to install any software. The intuitive and clearly arranged software and its unmatched cost/performance ratio have convinced the professional jury of the German Data Center Award. EnviMonitor is a software for monitoring the environment in a data center. The status of the components to be monitored can be shown in a very clear-cut and concise layout with graphic tiles representing sensors and by arranging sensors in groups.

CloudSPRT is a software business formed in 2018 in the United Kingdom that publishes a software suite called CloudSPRT. CloudSPRT includes training via documentation and live online. The CloudSPRT product is Windows, Mac, Linux, and SaaS software. CloudSPRT offers a free trial. CloudSPRT includes business hours and online support. CloudSPRT is customer service software, and includes features such as customizable branding, email integration, self service portal, service level agreement (SLA) management, and ticket management. Product pricing starts at $10.00/month/user. Alternative competitor software options to CloudSPRT include Wolken Service Desk, Kapture CRM, and N-able Take Control.

Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.

HelpWire is a unique remote support solution that allows diagnosing and maintaining USB and Com port devices remotely. HelpWire makes it simple for engineers to control and support their customers’ equipment remotely. With the software, technical specialists are able to get full access to a malfunctioning device by connecting to it over network (Ethernet, Wi-Fi, the Internet). The device located far away will appear in the expert’s computer as though it were physically attached to the specialist’s machine Major benefits you get with HelpWire: * Fully customized solution The software is offered with a custom GUI and a set of advanced features uniquely designed to meet client’ needs. * Cross-platform compatibility HelpWire supports multiple operating systems, including Windows, Mac, Linux, and Android. * Instant interaction via live chat Provide your customers with immediate attention and quick responses via efficient communication channel - HelpWire Chat.

The EVAN360 platform allows organizations to customize a unique support environment where employees can connect to internal team members and existing external contractors for help without the wait. Employee questions are redirected to the expert who can provide the right answer the first time. Put simply, EVAN360 is the channel that connects people with problems to people with solutions.

It's like the Genius Bar, but for marketing. Build a marketing plan tailored for your business. Our experts have helped grow some of the largest companies in the world from small startups and are tailored to give you the advice you need. We can help with questions like. How do I market my product to enterprises? What is the right marketing setup for my small business? How do I build and test potential target personas? Channel strategy consists of selecting the type of channel, determining the desired intensity of distribution, designing the channel configuration, and managing the channel on an ongoing basis. Master your online presence. Learn how to reach your audience faster and cheaper by working on your paid ad strategy, optimizing your campaigns and refining your retargeting. Get your first session free. We are so confident in the help and value of our experts that you don't even have to enter in a credit card. See for yourself why we are the top choice for getting marketing help.

CentreStack boosts workforce mobility with cloud file sharing and mobile access, while retaining security permissions and familiar user experiences from file servers. With Active Directory and permissions inherited, no other solution better unites existing IT infrastructure's on premise security with cloud mobility. CentreStack enhances file servers to enable productivity and collaboration for mobile workers who use multiple devices, such as smartphones and media tablets, in addition to PCs. CentreStack can either enhance an existing file server to enable mobile access or it can migrate existing file server data and security permissions to a user defined cloud. In either case, the product is focused on maintaining a familiar file server experience with enhanced usability, security, compliance and data control. Enterprises can opt to maintain existing security and compliance, by keeping their data in on-premise file servers without cloud replication.

Experience an enterprise phone system for a small business price. Our VoIP phone system is ideal for any business of any size. With hosted PBX from CIS, you have access to Unlimited Calling anywhere in the Continental USA and Canada. Bundle your Phone System and Voice Services into one solution for one low rate. Enjoy the immediate advantage with one vendor for a complete telecom solution that will save you money and increase productivity. At CIS we speak with many SMB owners and we have learned that many businesses are thinking about call center solutions in the wrong way. For many, they are thinking a call center requires a large-scale operation with many agents answering customer service or support calls. That is the old way of thinking! Today especially because of Covid-19 restrictions, lockdowns, and the rise of the remote employee many businesses should be using call center solutions.

WiseMo is a software company based in Denmark and offers a software product called WiseMo Remote Desktop . Pricing starts at $1/month. WiseMo Remote Desktop offers training via documentation, in person sessions, and videos. WiseMo Remote Desktop is remote work software, and includes features such as file transfer, real-time chat, remote control, screen sharing, session recording, and session transfer. WiseMo Remote Desktop offers business hours support and online support. WiseMo Remote Desktop offers a free trial. WiseMo Remote Desktop is available as SaaS, Windows, Mac, iPhone, iPad, and Android software. Some alternative products to WiseMo Remote Desktop include TeamViewer, ISL Light Remote Desktop, and Zoho Assist.

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken ServiceDesk, Wolken's IT Service Management, and Wolken's HR Case Management. Wolken provides enterprises with a plethora of plug-n-play features such as Knowledge Base, Omnichannel Support, Real-Time Reporting with a built-in BI tool, Integrations with various 3rd Party Applications, Auto Categorization and Auto Routing of incoming queries to name a few. Wolken is easily configurable, with low to no-code customizations, fast Time-to-Market, and comes at a fraction of cost owing to simplified costing thus reducing your total cost of operations by up to 50%. We have successfully replaced renowned names at various Fortune 500 and Fortune 1000 companies. You can request a free POC powered by AWS by writing to us at sales@wolkensoftware.com.

Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.

The #1 solution for leading enterprises to securely access and support any device or system, anywhere in the world. Support Everything with One Secure Remote Support Solution. With BeyondTrust Remote Support (formerly Bomgar), you can support Windows, Mac, Linux, iOS, Android, network devices, and peripherals with one, secure tool. More devices, more platforms, more people, more locations. Provide instant, reliable remote support to end-users and customers on or off your network. Get more done because you’re focused on fixing issues, not fixing the connection. Improve service levels and customer satisfaction with seamless, high-quality remote support for every end-user. Provide scalable, enterprise-grade support that keeps your business running, whether you’re fixing a Linux server across the ocean or an iPhone across town.

Companies use Blitzz ExpertViewâ„¢ to get more done, increase profits, and improve customer satisfaction without frustrating users with complex software. The customer support industry needs a change. A remote video support platform can set your business apart. Blitzz has helped companies save time and money while increasing customer satisfaction. You've got to see it to believe it. ExpertViewâ„¢ solves for problems across a wide range of industries. Experience how Blitzz helps companies achieve more. If you've been turned off by remote support tools in the past, it's because they failed to deliver the essential tools and experience required for a thriving support team.

ManageEngine is a software organization that offers a piece of software called ManageEngine Remote Access Plus. ManageEngine Remote Access Plus offers business hours and online support. ManageEngine Remote Access Plus features training via documentation, live online, and in person sessions. The ManageEngine Remote Access Plus software suite is Windows and SaaS software. ManageEngine Remote Access Plus is remote support software, and includes features such as diagnostic tools, real-time chat, screen sharing, session recording, and session transfer. Software pricing starts at $95.00/year. ManageEngine Remote Access Plus offers a free version. Some competitor software products to ManageEngine Remote Access Plus include Atera, NetSupport Manager, and Remote Desktop Manager.

Founded in 2017, SnapSupport is a software organization based in the United States that offers a piece of software called SnapSupport. SnapSupport offers online and business hours support. SnapSupport features training via live online. The SnapSupport software suite is SaaS, Android, iPhone, and iPad software. SnapSupport is remote support software, and includes features such as dispatch management, job management, maintenance scheduling, and work order management. Software pricing starts at $15.00/month/user. SnapSupport offers a free trial. Some competitor software products to SnapSupport include The Service Program, Odoo, and BlueFolder.

SecureLink is the leader in managing vendor privileged access and remote support for both highly regulated enterprise organizations and technology vendors. SecureLink serves more than 30,000 organizations worldwide. World-class companies across multiple industries including healthcare, financial services, legal, gaming, and retail rely on SecureLink’s secure, purpose-built platform. SecureLink is headquartered in Austin, Texas.

MSP360â„¢ Remote Desktop is a remote desktop software that allows to quickly and securely connect to remote computers and provide support over the internet. MSP360â„¢ Remote Desktop is available absolutely free of charge.

Devolutions is a software business formed in 2004 in Canada that publishes a software suite called Wayk Now. Wayk Now includes training via documentation, webinars, and live online. The Wayk Now product is SaaS, Mac, Windows, Android, iPhone, and iPad software. Wayk Now offers a free version and free trial. Wayk Now includes online and business hours support. Wayk Now is remote support software, and includes features such as real-time chat and screen sharing. Product pricing starts at $149.99/year/user. Alternative competitor software options to Wayk Now include 11Sight, Help Lightning, and Chrome Remote Desktop.

Nanosystems is a software business formed in 1986 in Italy that publishes a software suite called Supremo Remote Desktop. Supremo Remote Desktop includes training via documentation. The Supremo Remote Desktop product is SaaS software. Supremo Remote Desktop offers a free version and free trial. Supremo Remote Desktop includes business hours support. Supremo Remote Desktop is remote support software, and includes features such as real-time chat, screen sharing, and session recording. Product pricing starts at $33.00/year. Alternative competitor software options to Supremo Remote Desktop include dualmon Remote Access, Surfly, and Remote Utilities.