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142 public repositories
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((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
Updated
Jan 14, 2021
Perl
Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
Updated
Apr 20, 2022
Perl
The unofficial Znuny/OTRS Ticketing System docker image
Updated
Apr 8, 2022
Shell
Updated
Jun 4, 2021
Shell
URL-CTI Support for incoming calls.
Using ((OTRS)) Community Edition Generic Interface from PHP
A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.
A simple low-level Java client for OTRS' RPC/SOAP interface
Updated
Feb 14, 2017
Java
Radiant is the ((OTRS)) Community Edition fork, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
Updated
Jan 20, 2021
Perl
Zabbix integration with OTRS
Updated
Mar 11, 2021
Perl
Download otrs ticket attachments to local folder
Updated
Aug 24, 2021
Python
Dockerized OTRS ITSM Helpdesk/Ticketing System based on Alpine w/Nginx
Updated
May 7, 2019
Dockerfile
Implementation OTRS cache on Redis (currently only for OTRS6).
Updated
Aug 31, 2020
Perl
This package enables the standard Generic Interface ticket operations to send articles.
Provide a second phone and email ticket create screen with own config settings.
Updated
Mar 18, 2022
JavaScript
Repository of the 'Znuny4OTRS' Sublime Text 2/3 plugin.
Updated
Nov 8, 2021
Python
Sort QueueView, StatusView and LockedView in OTRS by last contact.
With this extention you will be able to add external links to OTRS agent and customer navigation bar.
A Google Maps integraton. A visualiation of your customers in a dashboard plugin.
Updated
Mar 29, 2022
Perl
Ruby Wrapper for OTRS JSON REST API (web services)
Updated
Jan 31, 2018
Ruby
This package enables a "Quick Delete" feature in ticket action row.
Updated
Dec 10, 2020
Perl
API for custom message delivery agent (telegram, slack, msteam, rocketchat)
Updated
Aug 24, 2021
Perl
An extension to close a ticket with only one click (quick close).
Updated
Mar 22, 2022
Perl
An extension to improve the password policy in OTRS.
Updated
Mar 22, 2022
Perl
This package contains the functionality to download all ticket or article attachments as a single zip file.
Updated
Mar 24, 2022
Perl
This package contains the functionality to enable dynamic fields in the ticket customer view.
This package adds the functionality to upload multiple attachments at once when using a modern HTML5 browser.
This package contains the functionality to mark whole tickets or single articles as unseen or seen again.
Updated
Mar 17, 2022
Perl
A BIG hands-on of how you can Integrate OTRS 6 ticket system with Zabbix, it's had installed using versions Zabbix 3.4 and OTRS 6. Please, onsulte the documentation of Zabbix before to start the procedure.
Updated
Dec 1, 2021
Python
MRBS-MRBS: Creating an OTRS ticket via SOAP connection in MRBS. Deprecated! - This package works for MRBS version 1.4.10. All newer versions have not been tested and are not supported.
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