🆕 OVH Community: Are you looking for information or have questions about OVH products? Come and talk to our experts and the OVH community at community.ovh.com/en/
Pinned Tweet
Follow
Support OVHcloud EN
@ovh_support_en
OVHcloud's commercial and technical support official account. Questions? Worries? Our team is here to help you
ovh.com/welcomeJoined July 2012
Support OVHcloud EN’s Tweets
Network incident, October 13th, 2021
7
6
21
Update 4pm
We plan to restart SBG1+SBG4+the network by Monday March,15 and SBG3 by Friday March,19.
In RBX+GRA we have the stock of new servers, pcc, pci ready to be delivered for all the impacted customers. Of course for free. We will add 10K servers in the next 3-4 weeks.
298
452
1,382
Show this thread
UPDATE: We are currently experiencing network issues. Our teams are fully mobilized to recover the situation as soon as possible and investigate the root cause accordingly. Follow the situation here |
16
1
5
Show this thread
🔴 UPDATE - The situation is gradually improving, our teams are of course still mobilized. We invite you to follow the work task here:
8
3
5
Show this thread
Topics to follow
Sign up to get Tweets about the Topics you follow in your Home timeline.
Carousel
Dear customers,
We are currently experiencing an incident on our commercial sites, the customer area and our OVH APIs.
A work task has been opened: travaux.ovh.net/?do=details&id
Our teams are mobilized to shorten this unavailability.
We apologize for the inconvenience.
10
2
8
Show this thread
Discover Gregory’s daily life at OVH as an IT Support Technician. 📽️ To find out, look no further than the first episode of the series WoW! youtube.com/watch?v=SnKBp4
10
1
Learn how to prepare your digital environment with the #OpenStack API. Read the guide: ovh.to/nMRfjfd
GIF
5
4
1
Learn how to configure a domain on a secondary DNS. Read the latest guide from OVH's experts! ovh.to/tGKW6az
GIF
2
2
2
GIF
2
2
Discover Gregory’s daily life at OVH as an IT Support Technician. 📽️ To find out, look no further than the first episode of the series WoW! youtube.com/watch?v=SnKBp4
4
6
#OVH – New Spectre Variant 4 and 3a disclosure
1
59
47
We’re hosting a special webinar with leading GDPR experts to help you prepare for the launch of the #GDPR. Book your place on the 22nd May: ovh.to/Th8DnJk
GIF
2
4
How to get started with Cloud Desktop Infrastructure powered by #VMwareHorizon ▶︎ ovh.to/SiZcTs1 #OVHguides
GIF
12
7
Following and emergency evacuation of our offices our support agents are currently unable to answer your calls. We apologize for any inconvenience this may cause.
5
3
À la suite de l’évacuation d'urgence des bureaux, nos agents de support sont dans l’impossibilité de vous répondre. Nous sommes désolés pour cet inconvénient.
2
11
9
GIF
2
8
15
Show this thread
Get off to the best possible start with the #OVH Hosted Exchange solution. Find out how: ovh.to/nMRjuKx #ovhguides
3
1
3
🆕 OVH Community: Are you looking for information or have questions about OVH products? Come and talk to our experts and the OVH community at community.ovh.com/en/
GIF
2
5
6
Not sure how to update the kernel for your dedicated server? We’ve got you covered! #ovhguides ovh.to/D4pAXtZ
2
Due to an incident in our P19 datacenter some customers may have issues accessing their services and customer control panel. (travaux.ovh.com/?do=details&id). We strive for a fix quickly, and apologies for the inconvenience.
1
1
2
2
4
Hello,
We are currently experiencing a network incident at our Roubaix (RBX) data center. You can find further information at the following links:
status.ovh.net/?do=details&id
travaux.ovh.net/?do=details&id
7
7
5
Point suite aux deux incidents du 9 novembre 2017
ovh.com/fr/news/presse
Following the two incidents on the 9th of November 2017
ovh.co.uk/news/press/cp2
6
41
37
Show this thread
Incident is closed.
If you have any issue, please DM me or contact the support. We have the software teams that will help you to fix your setup issues (firewall, etc).
30
20
39
Show this thread
We continue to work on the servers in SBG: rebuild spare stock, stock of servers in SBG, rebuild the servers in SBG3 (we took lot of pieces from the new servers prepared for SBG3), clean-up the operations, ..
4
4
18
Show this thread
SBG: >50000 servers. Usually, there is 1-2% of the servers that don't restart after a brutal electic shutdown, because of hardware issues. We had 0.84% of servers that we fully changed, new hardware. It took us <4 days last server.
4
17
26
Show this thread
All PCI hosts are now UP. We're now look at VPS/PCIs that are remaining t be DOWN. If you're still having trouble, please send our CEO
a Direct Message (DM) via twitter with technical information: IP / VPS NAME.
1
2
5
We've finished to fix the last PCI/VPS hosts. If your VPS/PCI is still down, please DM me the tech deatils (IP/Name of VPS/PCI)
On a fini de fixer le hardware du dernier host PCI/VPS. Si votre VPS/PCI est encore down, merci de m'envoyer DM avec les infos tech (IP/Nom)
44
33
68
Show this thread
We have an impact on the delivery time on the emails (mutu, exchange):
travaux.ovh.net/?do=details&id
There is no lost, just a big delay that we are fixing it.
54
48
41
Show this thread
Replying to
30 minutes, we've the SMTP input in SBG. Now, the emails are coming. We are adding new VM to get all the emails asap.
6
6
11
Outage is still ongoing, we are making progress. Please visit our status page for updates:
29
6
8