callcenter

网关服务：Sip与Rtc互通，实现Web，Android，iOS，小程序，SIP座机，PSTN电话，手机互通。

Asterisk based call center solution

Simple Queue Monitor for Asterisk using AsterNET framework

Callcenter Simulator is a free, platform-independent program for the analysis of staffing requirements in a call center. The simulator uses event-oriented, stochastic simulation for the computation of the parameters.

An improved version for ViciPhone

Asterisk Simple Callcenter Report - Aplicação Basica de Relatório para Asterisk

Build IVR, run voice campaign, with machine detection, speech recognition and much more. Integrated support for twilio api. Asterisk integration planned.

Schweizer Callcenter Sperrliste für PBX Anlagen.

Right call center quality assurance monitoring written in Python

Hadoop, mapreduce, text similarity, call center, Big Data Analytics

Mini Callcenter Simulator simulates a call center and takes into account many parameters not covered by the Erlang C formula.

Role Ansible Installation Asterisk on CentOS 7, CentOS 8 ,configuration of the cdr connection to mysql or Mssql database, configuration firewalld and fail2ban

Панель мониторинга работы коллцентра построенного на базе asterisk

Administrator files recordings Asterisk.

Queue Simulation

SNCT-Dialer ist eine auf Vicidial® basierte Softwaresammlung für den Betrieb von Call Centern.

Orpiv Technologies has 7 years tremendous experience in the call center and outsourcing industry. We offer aligned inbound, outbound and sales calling facilities to our clients with satisfactory results. With Orpiv, you have the rare opportunity to redefine the process of communicating with your customers. Cutting-edge technology does not replace a human voice at the other end of the line. With year-round coverage and a wide range of call center services at your disposal, you’ll never miss a call or business opportunity

Centralita telefónica en Asterisk con un menú interactivo

Intrusion. Custom Asterisk dial plan for listen, whisper and barge in calls. For Asterisk FreePBX, Issabel, Asterisk based Elastix call centers.

C# example code for ICTBroadcast Rest API consumer

Repositorio Call Center Ligero

Click-to-calling is a very old, simple and straight forward technology that can be implemented in many different ways. Using WebRTC is an iteration if this use case, yet it's often easy to miss the opportunity of empowering your calls and customer engagements with simple web technologies. There are various examples of simple yet powerful examples of click-to-calling with help of Voxbone's click2vox.com

Call Center platform for sales agents

Call Center Symfony Bundle for building call center applications for sales agents.

Tiniyo provides api platform for the real-time voice/video/message communications to enable businesses to add communication to their product and services.

Powershell script to generate fritzbox phonebooks out of ktipp list

Voximplant.com integration for Colivery

A Thrift spec for SIP, with a reference python implementation using pyshark.