New Policy on Access to Electronic Information Posted

Harvard University has posted a new University-wide policy on access to electronic information.
Guidance on the “Heartbleed” Internet security vulnerability

A security flaw dubbed “the Heartbleed bug” was discovered in a common Internet security protocol (OpenSSL) that protects credentials.
Update Your iPhone and iPad!

Due to the recently exposed security flaw in Apple products, we recommend that users upgrade their iOS devices (iPhones, iPads) to release 7.0.6.
Responsive Design Now Live

If you are looking at the HSPH website with your smartphone or iPad, you may have noticed that the site is a bit easier to read and navigate.
Successful Disaster Recovery Testing

The Department of Information Technology is pleased to report that our disaster recovery testing was very successful over winter break. Read more....
Congratulations to Erin Provensal

We are pleased to announce that Erin Provensal, an instructional technologist in Media and Educational Technology Services (METS), was selected as one of HSPH’s first A.C.E. Award recipients. Read more...

News

Helpdesk Hours

The Department of Information Technology Helpdesk is open for phone, walk-in and email support during the following hours:

Monday – Friday
8:00 AM – 6:00 PM

Please note that all core systems (e.g., email, network, web servers, server rooms) are monitored by the IT staff 24/7/365.

Phone

617-432-HELP (4357)

Email

[email protected]

Visit Us

HSPH Kresge Building, LL-15
677 Huntington Avenue
Boston, MA

Self-Service Password Sites

For Novell e-Directory passwords (MyHSPH, Novell Login) Go to http://password.sph.harvard.edu and click on “Forgot Password?.”
For Outlook Email passwords and to unlock your Outlook account go to http://prm.university.harvard.edu log in and click on “Forgot My Password” or “Unlock My Account”.