Video Screencast Help
updated discussion 20 Sep 2014
raney posted: remove the software
I will be download the report of software with computer detail. If i want to remove any software from the listed of the system which i will recieved from the software report. How can i remove it?
discussion comment 20 Sep 2014
raney commented on: msiguid code
Can you please clear the picture andy?
discussion comment 20 Sep 2014
JaredSeth commented on: Agent Package Source/Location
Hate to bump an old thread, but did anyone ever get a solution to this one? I know it's seemingly cosmetic, but I'm still seeing this after HF2.
discussion comment 20 Sep 2014
raney commented on: low disk system info
Thanks. I will download report on monday.
discussion comment 19 Sep 2014
Pete Gomersall commented on: When will come new Version of Ghost - GSS 3.0?
David, Just wanted to let you know (and I believe others would back me up on this) that you are the first involved and seemingly committed Symantec employee on this forum for years. I just hope Symantec don't let us down. Pete
discussion comment 19 Sep 2014
Sally5432 commented on: Driver injection - During Sysrep or post image boot?
thanks for posting this @sfaucher.
new discussion 19 Sep 2014
Sally5432 posted: unable to get KB2894844 to come down
It looks like this is included with MS13-12, and even though my computer needs the update, it's not showing as vulnerable in compliance center. In the same bulletin - KB2894842 v2 comes down Ok and then in compliance report my computer reports 'installed' even though windows update tells me I still need KB289484 maybe KB2894844 needs to be updated for v2?   Anyone else ...
discussion comment 19 Sep 2014
Sally5432 commented on: 7.5 - DeployAnywhere issues - DS upgrade is a mess for me
I'd love someone to write an article explaining / showing examples of scripting driver deployment.  I know there's some bits and pieces in various posts. I wrote one up for patching Java.  Nice 200 points for those who take the time.. please?  
discussion comment 19 Sep 2014
Thomas Baird commented on: Image Job fails with deployanywhere
I'm curious - did they ever get back to you on this?  If so, what did you find? In the past, there were issues with the wrong drivers being copied down from the first pass of DA.  The first run of DA creates a generic list of drivers for the system to copy down.  The second run is where DA actually evaluates each driver against the system.  The second run is NOT run ...
discussion comment 19 Sep 2014
Thomas Baird commented on: Adding Intel Chipset and AMT Driver to Driver Database
THIS is the reason many of us use custom scripts and DISM to inject drivers.  I've NEVER had DISM fail on a driver.  Granted, it's a bit more work to do it yourself, but it's clean, and it's fast.  The only down-side compared to DS 7.5 is that is requires a drive mapping.  :(  huh... UNLESS you used a copy file task maybe...  heh.  THAT'd be cool.  A ...
updated discussion 20 Sep 2014
raney posted: remove the software
I will be download the report of software with computer detail. If i want to remove any software from the listed of the system which i will recieved from the software report. How can i remove it?
discussion comment 20 Sep 2014
raney commented on: msiguid code
Can you please clear the picture andy?
discussion comment 20 Sep 2014
JaredSeth commented on: Agent Package Source/Location
Hate to bump an old thread, but did anyone ever get a solution to this one? I know it's seemingly cosmetic, but I'm still seeing this after HF2.
discussion comment 20 Sep 2014
raney commented on: low disk system info
Thanks. I will download report on monday.
discussion comment 19 Sep 2014
Pete Gomersall commented on: When will come new Version of Ghost - GSS 3.0?
David, Just wanted to let you know (and I believe others would back me up on this) that you are the first involved and seemingly committed Symantec employee on this forum for years. I just hope Symantec don't let us down. Pete
discussion comment 19 Sep 2014
Sally5432 commented on: Driver injection - During Sysrep or post image boot?
thanks for posting this @sfaucher.
new discussion 19 Sep 2014
Sally5432 posted: unable to get KB2894844 to come down
It looks like this is included with MS13-12, and even though my computer needs the update, it's not showing as vulnerable in compliance center. In the same bulletin - KB2894842 v2 comes down Ok and then in compliance report my computer reports 'installed' even though windows update tells me I still need KB289484 maybe KB2894844 needs to be updated for v2?   Anyone else ...
discussion comment 19 Sep 2014
Sally5432 commented on: 7.5 - DeployAnywhere issues - DS upgrade is a mess for me
I'd love someone to write an article explaining / showing examples of scripting driver deployment.  I know there's some bits and pieces in various posts. I wrote one up for patching Java.  Nice 200 points for those who take the time.. please?  
discussion comment 19 Sep 2014
Thomas Baird commented on: Image Job fails with deployanywhere
I'm curious - did they ever get back to you on this?  If so, what did you find? In the past, there were issues with the wrong drivers being copied down from the first pass of DA.  The first run of DA creates a generic list of drivers for the system to copy down.  The second run is where DA actually evaluates each driver against the system.  The second run is NOT run ...
discussion comment 19 Sep 2014
Thomas Baird commented on: Adding Intel Chipset and AMT Driver to Driver Database
THIS is the reason many of us use custom scripts and DISM to inject drivers.  I've NEVER had DISM fail on a driver.  Granted, it's a bit more work to do it yourself, but it's clean, and it's fast.  The only down-side compared to DS 7.5 is that is requires a drive mapping.  :(  huh... UNLESS you used a copy file task maybe...  heh.  THAT'd be cool.  A ...
article comment 19 Sep 2014
Ludovic Ferre commented on: Integrating your Patch Trending Site to the Symantec Management Platform (Part II)
Hello Tomasz, Sorry for the (very long) delay coming back to you. Hopefully you already found an answer - but if not here is what I think: the right-click option you create are added into the User-defined sub-menu. So what you need next is to move the action dwon from the user-defined folder into the default entry so it is readily available on the software updates / bulletin types.
article comment 18 Sep 2014
SonicGT commented on: Adding a Custom Data Class to IT Analytics Cubes
Nevermind I let it run for about 90 minutes then our server crashed.  When it came back up I had the data class added.  So guess it worked.
article comment 18 Sep 2014
africo commented on: Add User To Share
Hi QuietLeni - I had no issues using the Add User to Share.  Here's my setup. result: and to note: http://stackoverflow.com/questions/8218763/vb-net-local-wmi-connection-with-user-credentials how is your component configured?  are you using domain admin credentials for the component context credentials?  -andrew
article comment 17 Sep 2014
AbdulHameed.A commented on: Multiple Package Installer Feature of Windows Installer 4.5 / 5.0
Hi vijay, thanks for the great info... can i get career guidence from you?
article comment 11 Sep 2014
haroldvm89 commented on: 7.5 Summit November 2013 - Cloud Enabled Management Deep Dive (Lab)
Thanks for this information. It's priceless.  
updated article 10 Sep 2014
SymantecWorkflowTeam posted: Get Location For Cost Center Component
  Component definition This component may be used to retrieve an associated location for an SMP Cost Center. Component icon Definition of component input value or values [Insert a table that lists the name and description of input values, including example formats. Modify the following table as needed. Insert additional tables as needed.] Table: Input values Input value name Input ...
updated article 10 Sep 2014
SymantecWorkflowTeam posted: Get All Computers Component
Component definition This component may be used to retrieve all SMP Computers. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server Name Text 10.0.0.1 Security Token ProxySecurityToken   Use HTTPS Logical (True/False) False   Definition of component output value or ...
updated article 10 Sep 2014
SymantecWorkflowTeam posted: Get Fixed Asset Catalog Item By Ids Component
  Component definition This component may be used to retrieve one or more SMP Fixed Asset Catalog Item(s) by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server Name Text 10.0.0.1 Use HTTPS Logical (True/False) False Security ...
updated article 10 Sep 2014
SymantecWorkflowTeam posted: Get Department By Ids Component
  Component definition This component may be used to retrieve one or more SMP Department by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server Name Text 10.0.0.1 Security Token ProxySecurityToken   Use HTTPS Logical (True/False) False Ids UniqueIdentifier ...
updated article 10 Sep 2014
SymantecWorkflowTeam posted: Get All Locations Component
  Component definition This component may be used to retrieve all SMP Locations. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server Name Text 10.0.0.1 Use HTTPS Logical (True/False) False Security Token ProxySecurityToken     Definition of component output value or ...
new blog entry 19 Sep 2014
ianatkin posted: Global Variables in DS6.9 (Possible Feature Request?)
I've been fiddling over the last wee while with an idea for DS6.9 (see my previous blog entry). I've been thinking about how to introduce a working method for implementing global variables. You see, my complex jobs often have user-editable parameters scattered throughout them. Scattering variables throughout a jobs task is really messy (and makes them harder to maintain). So, I thought about ...
new blog entry 19 Sep 2014
ianatkin posted: T-SQL UDFs and Performance
Today I was reviewing one of my T-SQL User Defined Functions (UDFs) and got distracted on the SQL Blog site, sqlblog.com An article by Hugo Kornelis  had caught my attention, T-SQL User-Defined Functions: the good, the bad, and the ugly This caught my eye as as I often create T-SQL User Defined Functions (UDFs) in order to simplify the look of my T-SQL code and make pieces of it ...
blog entry comment 17 Sep 2014
Nicolas Horchower commented on: SP1 pour la 7.5; encore mieux que le passage de la 7.1 à la 7.5
Bonjour, Quelqu'un a-t-il fait le saut vers la 7.5 SP1 HF2 ? Est-ce enfin "stable" et performant ? Merci, NH
blog entry comment 11 Sep 2014
ianatkin commented on: Resource Manager errors with duplicate right-click Items and Altiris 7.5 SP1
Still no headway on the "No permission to view task history" error. The source is "Altiris.NS.Services.CoreServices.TaskService.GetResourceTaskHistory". Doesn't appear to be impacting anything, but still don't like it in my logs!  
blog entry comment 05 Sep 2014
JoeVan commented on: Little tip for finding database tables
Here is another method of determining the table name which may be easier if you know where the information you want is located in resource manager. Open a computer in resource manager and click view, inventory. Navigate the inventory structure to locate what you are looking for.  For example, Hardware, Processor. Once you find the value you want, click the status tab at the top ...
updated blog entry 04 Sep 2014
ohzone - CherylPeterson posted: August's Most Popular Content in the Endpoint Management Community
Below are the most visited posts in the Endpoint Management Community for August 2014 How to downgrade IE 11 to IE 10 to IE9 Removed KB2982791 from MS14-045 by Microsoft Windows System Error Codes (exit codes) Description Install and Configure SQL Server 2008 Express Understanding Error 1603: Fatal Error During Installation Windows Installer & Safe Mode How is everyone addressing the forced ...
new blog entry 04 Sep 2014
ohzone - CherylPeterson posted: New Endpoint Management Community Product Forum Listings
You may notice a few changes in the Endpoint Management Community product names. We've updated the product names to align more closely with what appears on the Symantec.com site as well as the terms that Symantec Support use. Product descriptions have also been updated. These changes offer a better description of what the product does and in some cases indicates a product's End of Life (EOL) ...
new blog entry 02 Sep 2014
ianatkin posted: "Certificate Chain is Invalid" Error when using the SMP license Removal tool
Yesterday I was looking at my SMP licensing using SIM (the Symantec Installation Manager) and I was troubled that certain licenses might not be applying correctly. So, I decided to take a look at the installed licenses through an alternative route, the RemoveLicense.exe utility which is located in C:\Program Files\Altiris\Notification Server\Bin\Tools When I loaded it though, I got a dialog ...
blog entry comment 29 Aug 2014
andrewop commented on: Having Fun with Path Length and Operating System Limitations
Hello   You can also use Long Path Tool to sort out this problem   ________________
blog entry comment 29 Aug 2014
SysAdmin_D commented on: ITMS 7.5 SP1 HF2 is now available
All the other agents in the documentation for HF2 upgraded just fine - including the the SMA.
download comment 10 Sep 2014
Stephen Heider commented on: SMA & DLP Agent Integration Behavior
FYI - as far as I know, the registration tool provided is not version specific. That said, since as of v12.5 DLP is no longer compatible with SMP (and since SMP 7.5 is not compatible with ANY versions of the previous DLP Integration Components), I would like to share updated Technote that relate to the above information (which was originally gleaned by a Symantec employee from an internal ...
download comment 03 Sep 2014
adude commented on: Custom Compliance By Computer Report - Critical and Important Severity Only
Great report! Thank you!
download comment 18 Aug 2014
ianatkin commented on: Simple Log Collecting Batch File For Opening Cases With Symantec Support
Hi Scott, I can't see why this can't be ammended directly for client log pulls; you'll need tweaks for OS flavours... and don't forget to remove the SMP log collection section.
download comment 11 Aug 2014
arjain commented on: Snapshot in Windows Preboot Environment
Thanks rburtcher, Sorry for the delay in reply. Definately i will try to get Snap-Pe as many features as possible. - Hide snap-pe window- its difficult for me to develop - Automatically generate name - yes, can provide option of appending timestamp. - KeyCombo - Already present. Also it support command line parameters, you can use it in scripts.   i will work on ...
updated download 06 Aug 2014
Stefan S. posted: Altiris Agent Deploy with latest version
I had two challanges when creating this script for the installation of the Altiris Agent during client staging. 1. Latest version - When using images it can easily happen that you have an old Altiris Agent installed. And especially in the beginning with 7.1 this agent did not really upgraded itself even though the Symantec Agent Upgrade policy was enabled and the policy was reaching the ...
updated download 01 Aug 2014
Stefan S. posted: ASDK 7.5 - Remove Package Server assignment from packages
If you want some packages no longer being replicated to any package servers you could go in and edit this package and remove all the package servers or sites to which the package is replicated to. This can be quite a lot of work if you have many packages which you want to edit... I was in this situation where I had many patches some of those were more than 300 MB large and I did not want those ...
download comment 31 Jul 2014
Kris1011 commented on: Altiris Database Backup with Date/Time Stamp in File Name
Hi , can any one help with process of how to take a backup on Altiris DB ??? It has got SQL 2005 on it.   Please help
updated download 30 Jul 2014
TGiles posted: Close Processes in ServiceDesk & Workflow 7.5
This is a tool to assist you in closing orphaned tasks and processes in ServiceDesk & Workflow 7.5.  It does not delete any entries from your database. This process will simply complete any active tasks and close the associated process. It properly handles closing Change, Incident, & Problem processes. It will also handle EM processes along with any default processes that are generated by ...
download comment 29 Jul 2014
TeleFragger commented on: Custom Inventory for IE Version
updated file.. try again.. should be working now...  
updated download 29 Jul 2014
LCode posted: ASDK 7.5 - Executing a Task using Powershell
I recently received a question if it is possible to schedule a job/task using PowerShell. Executing a task is one of the possibilities of the Altiris ASDK TaskManagement library, something that I already used in the past when I wrote a Workflow webeservice to schedule a QuickDelivery. The attached PowerShell is an example based upon parts of that Workflow. This example uses ExecuteTask to ...
updated event 19 Sep 2014
AndyN posted: Symantec Endpoint Management Webcast - October 1, 2014
Please join us for a special webcast on Wednesday, October 1 at 12:00 pm (EDT). This webcast will focus on using IT Management Suite to better enable security and compliance. Experts from our platinum partner, ITS, will be our guest speaker. They will discuss ways you can better leverage the data in IT Management Suite for things like: Monitoring endpoints Network discovery Searching for ...
event comment 19 Aug 2014
ryanschoenherr commented on: Altiris and OS Image Deployment- Simplified
Register above if you can make it today.  If you cannot fit it into your schedule, but would like to learn more, send me an email, and we can do a 1on1 session with you.   [email protected]   Thank you
new event 18 Aug 2014
Jenna Cleaveland posted: Intuitive Event
Come join IT leaders from around Tulsa, along with the Intuitive team for lunch on August 22nd! It will be a good time to get to know your Intuitive account manager as well as network with your peers from around town. "MDM is Dead" The network perimeter is vanishing. We don't own our devices, and our users have so many of them! Mobile Device Management (MDM) was supposed to solve this problem. ...
updated event 13 Aug 2014
Jenna Cleaveland posted: Joint Philadelphia Endpoint Management/Security User Group Meeting - August 15
Please join us for our next joint Philadelphia Endpoint Management and Security & Compliance User Group meeting on Friday, August 15th at Hershey! Breakfast will be served!   Agenda: At the Hotel- 09:00-09:30 a.m. - Breakfast, Welcome & Introductions 09:30-10:45 a.m. - Reporting for Antivirus Console by Jason Aguiar, Novacoast 10:45-11:45 a.m. - Breakout Sessions for each User ...
event comment 07 Aug 2014
AndyN commented on: Symantec Endpoint Management Webcast - August 6
Yes! The webcast recording, slides, Q & A, etc are available here: https://www-secure.symantec.com/connect/blogs/cloud-enabled-management-webcast-recording-august-6-2014
updated event 28 Jul 2014
Jenna Cleaveland posted: Raleigh Endpoint Management User Group Meeting - August 14th
Please join us for the next Raleigh Endpoint Management User Group meeting on August 14th from 9:00am to 1:00pm at the offices of RTI International. Lunch will be served!   Agenda Welcome & Introductions Best Practices and Trouble Shooting for 7.5 by Tyler Albea, Technical Support Specialist, Carolinas IT License Management by Brandon Perkins, Sales Engineer, ITS Partners Lunch, ...
updated event 28 Jul 2014
Jenna Cleaveland posted: Louisville Endpoint Management User Group Meeting - July 30
Please join us for the next Louisville Endpoint Management User Group meeting on July 30, 2014 from 11:00am to 3:00pm at Eddie Merlot's. Lunch will be served!   Agenda Welcome, Introductions & Lunch Dive into ITMS 7.5 SP1 by Shane Bradley & Ricardo Ortolani, Western Kentucky University Mobility by Dan Ryan, Symantec Prize drawings & Conclusion   Location Eddie Merlot's - ...
event comment 21 Jul 2014
KalpeshParmar commented on: Symantec Endpoint Management 7.5 Launch Webcast - October 9
Thanks
new event 09 Jul 2014
ryanschoenherr posted: Novacoast Universal Imaging- Streamline the process!
  Join our webinar on July 29th @ 11AM EST to learn about our Universal Imaging Solution.                                               REGISTER HERE NOW!                       
updated event 26 Jun 2014
Jenna Cleaveland posted: Columbus Endpoint Management User Group Meeting - June 27
Please join us for the next Columbus Endpoint Management User Group meeting on June 27 from 12pm to 4pm at The Wendy’s Company. The meeting will feature a presentation on removing admin rights from end user workstations by Chris Marshall as well as a presentation on IT Process Automation by Joshua Brown.  Lunch will be served!   Agenda Welcome, Introductions & Lunch Removal of Admin ...
new video 16 Sep 2014
Richie_Combes posted: ITMS ipad app demo
If you havent seen a demonstration of the ITMS app for Ipads, which was part of the 7.5 release, here is a quick 5 minute overview for you. ITMS Admin app is a mobile extension of the Symantec Management Console. It lets you monitor client computers, check Patch, Inventory and Software data. It also lets you start the tasks on client computers, check status of policies and tasks, and more. The ...
video comment 27 Aug 2014
TGiles commented on: Create a Workflow using the Service Catalog Request Template - Part 1
Kelly, This can be done with the ServiceCatalog template or any other Workflow project. All you simply have to do is open the project in question. Make the changes. Repackage the project. Copy the .package file into %programfiles%\symantec\workflow\designer\templates.  
new video 21 Aug 2014
elena_schmidt posted: Creating a new target in ITMS Management Views video
The video shows how to create a new target in ITMS Management Views.
video comment 21 Aug 2014
Mistral commented on: Backing up Notification Server Cryptographic Keys Video
When do we have to restore the keys? _How_ are the keys restored?   There is no documentation about this keys beside "Backup".   Drives me crazy ... what is this good for without a restore procedure. In case of disaster recovery we do what?
video comment 18 Aug 2014
yogeshsadhu commented on: Configuring Sysprep Video
Good Video , will be useful :)
updated video 11 Aug 2014
anil_kamlapure posted: Creating the Netboot images for OS X 10.9 using MOCU - Video
This is a how-to video on creating the Netboot image for OS X 10.9 using Symantec’s Mac pre-OS Creation Utility (MOCU) application. To download this video for viewing right click the mp4 below and choose "Save target as". Note: This is a silent video.  
updated video 10 Aug 2014
kedar_k posted: Working with IT Management Suite Cloud SymHelp
This video gives you a demonstartion on using the Cloud SymHelp. Cloud SymHelp is a one-stop shop for all the IT Management Suite (ITMS) documentation. All the latest content is availabe by using the search option. Following is the ITMS Cloud SymHelp URL: http://help.symantec.com/CS?locale=EN_US&vid;=v90719369_v93032876&ProdId;=SYMHELPHOME&context;=itms7.5
video comment 08 Aug 2014
NicoPax commented on: ServiceDesk Customization: Send Incident to Workflow Ruleset Action
Hello all,   This option is an alternative of hard customization of the main incident workflow, but there is a big limitation about that : you cannot check values before and after the edition, for exemple if the classification is change then I would like to reassign to the Support for validation and maybe re-escalation to the new relevant Support 2 group. Such an option was ...
updated video 07 Aug 2014
Ishani Bose posted: Installing Network Boot Service on a Site Server Video
This is a how to video on installing Network Boot Service (NBS) on a Windows 2008 R2 Enterprise machine. NBS service, once installed on a site server, handles all the communication with the Symantec Management Platform for Deployment Solution. The NBS service comprises of the PXE/BSDP service and the TFTP service that are installed on the site server after you roll-out NBS as a policy through ...
updated video 18 Jul 2014
elena_schmidt posted: Creating a query filter in ITMS Management Views video
This video shows how to build a query filter using the ITMS Management Views. Note: This is a silent video.
idea comment 19 Sep 2014
Sally5432 commented on: Chrome-111 - not installing silently
Tried putting a ticket in but can't get anywhere past 'create a case' on the portal.  bummer.  
new idea 18 Sep 2014
mhendel05 posted: Report for software installed via Altiris by which user
I'm looking for an audit like report that will tell software that is deployed to a machine from Altiris that tells the user in the console that pushed the software.  Is there a way to identify by a report the software that was pushed by a specific user to a specific computer or computers? For example, I have this machine abcd.  It has adobe acrobat pro installed.  It was pushed ...
idea comment 18 Sep 2014
QuietLeni commented on: Asset Status in Activity Center
Oh yes! I notice this now! Thanks for putting that into the product.   QuietLeni
idea comment 17 Sep 2014
Sherri Nichols commented on: Show Asset Status in Computer Detail
Excellent suggestion!  This functionality has been added in the 7.5 SP1 Symantec Management Console. In this example, a filter has been created for Retired computers.
idea comment 17 Sep 2014
Sherri Nichols commented on: SMP - Search filter criteria 'asset status' is missing
  Thanks for the excellent suggestion!  This feature is now available, as of ITMS 7.5 SP1. Regards, Sherri
new idea 16 Sep 2014
QuietLeni posted: Can we please have some dates in the ServiceDesk 7.5 SP1 Point Fixes document, please?
Dear Symantec, Thank you so much for the really useful document which describes the long list of "Point fixes For ServiceDesk 7.5 SP1": http://www.symantec.com/docs/TECH212326 The thing is, I recently applied a load of the point fixes to my server and am now goiong back to patch the same machine again. I know WHEN I mast applied the patches, but I cannot work out, from this article, which ...
idea comment 09 Sep 2014
JannasTo commented on: Show task server the agent is connected to in computers console
Great to see some feedback on ideas. Thanks Alex.  
idea comment 08 Sep 2014
Ken Johnson II commented on: USB 3.0 Support in Ghost32
I would also like to see some response or resolution to this issue. 3 years is a long time to wait for new hardware support. Eventually our USB 2.0 drives will kick the bucket and then we will have to move to another imaging tool. Can someone from Symantec tell us when this will be supported?
idea comment 02 Sep 2014
Lark commented on: ITMS 7.1 Should Support Windows Server 2012 and Windows 8
I agree with the suggestion you look at 7.5 SP1.  So far my customers are happy with it and there have been no major issues (other than the 100% CPU one Symantec quickly rolled out HF1 for). That said, I still believe Symantec should include this support in 7.1.  Upgrading to 7.5 can be a significant amount of planning and work.  Installing a rollup is usually not.
new idea 29 Aug 2014
Keith Kozer posted: Add Adobe Air patches back into Patch Management
The last update for Air in the Patch system is from 9/2013, almost a year ago.  Can it be added back in? Thanks, Keith Kozer
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