Barclay Rae

@barclayrae

Consultant, analyst, writer - service management. ITIL4 author/editor. SDI associate/board. HDI top 25. ex CEO itSMF UK. Glaswegian Londoner. my opinions

London, England
barclayrae.com
Joined July 2009
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  1. Pinned Tweet
    Jun 2

    Great to join on the podcast to talo about the book - Create Deliver, Support. We touch on people and also shout out to authors..

    7 likes
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  2. 15 hours ago

    Whatever the 'specific' aspects of the law are re this bill, which is admitted to be law breaking, this just shows why it it takes time to set up effective international treaties...

    1 reply 2 likes
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  3. Retweeted
    Sep 5

    The goal of iterating on Twitter is not to get more followers. Instead, it is to: •become a better writer •find a community with similar interests •build a better understanding of yourself •meet people that can change your life Followers are just a related outcome.

    5 replies 17 retweets 137 likes
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  4. Retweeted
    Sep 4

    1/9 I am a veteran. I volunteered for military service during wartime. So did my father. His generation saved the world from fascism.

    5,196 replies 60,932 retweets 223,375 likes
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  5. Retweeted
    Sep 3

    I'm completely fascinated by the newish science around Complex Adaptive Systems, so a while ago I wrote a primer from the perspective of IT Service Management

    2 replies 5 retweets 19 likes
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  6. Sep 3

    Excellent points well expressed as ever..

    On the self-destructive tendencies of progressive movements (from Climate Change to Agile) with references to Monty Python and Kipling. Enjoying getting back to writing daily posts
    3 likes
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  7. Sep 3

    Looks cool

    Whilst the project team are busy with preparations for ITSM2020, we wanted to share a few short videos to showcase the digital platform we'll be using. Check out these videos, as well as the conference agenda, via the link below.
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  8. Sep 3

    End of days...

    This makes my head explode "AllOps is the new DevOps and includes DevOps, SecOps, DevSecOps, CloudOps, ComplianceOps, TestOps, DataOps and AIOps."
    1 reply 5 likes
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  9. Sep 2

    Some great points of wisdom on leadership

    Starting what will be a series (but occasional) of posts on leadership, identity and the role of the individual v the collective
    3 likes
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  10. Sep 1

    Positive and practical good news - well done..!

    1:00
    For the millions who don’t have the platform to be heard... 🗣
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    2 likes
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  11. Retweeted
    Sep 1

    : The era of the IT-defined SLA has hopefully, and finally, been killed off by the coronavirus.

    2 retweets 1 like
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  12. Retweeted
    Aug 31

    joins us on HappyToday, discussing and why needs to adopt Experience and Outcome metrics to impact business value and Tune in now:

    2 retweets 5 likes
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  13. Aug 29

    There are brilliant people on both 'sides' too

    Replying to @dberkholz
    “There are very awful people… on both sides”
    1 reply 4 likes
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  14. Retweeted
    Aug 28
    Replying to

    You've summed it up so succinctly. There are many of us in the ITSM space pushing things forward. ITIL 4 is a much improved thing and it's credit to the people in charge of it that they invited a number of us reformers/troublemakers/etc to be involved as authors.

    2 replies 1 retweet 5 likes
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  15. Aug 26

    And another dead cat when we have just a few real problems..

    Rule Britannia was written in 1740 at the peak of the slave trade when British vessels transported a total of 3 million Africans to the New World as slaves. To suggest it condemns “slavery and tyranny” is quite the stupidest comment in the stupidest row of 2020.
    3 replies 4 likes
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  16. Aug 26

    Thread

    Yet another excellent (& presumably time-consuming) thread from explaining why is wrong about what people "voted for". Thank you Steve!
    1 like
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  17. Aug 25

    BBC News - Boris Johnson 'cannot believe' BBC Proms decision

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  18. Aug 25

    I dont care about LNOTP - its an anachronism, but harmless and fun mostly. Elgar hated the jingoism that was added to pomp&circimstance. But it's now the latest dead cat..

    1 reply
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  19. Retweeted
    Aug 23

    I'll never understand how some people have an issue with people claiming Universal Credit receiving like £250 a month but not with billionaires avoiding taxes.

    68 replies 1,119 retweets 4,906 likes
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  20. Aug 20

    Looking forward to this session later..!

    Join , , and for this panel discussion later today! Register here:
    4 likes
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  21. Aug 19

    Interested in for ? Need more business level input? Join me in an hour on

    2 likes
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