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@MicrosoftHelps

The official account for Microsoft Customer Service & Support

Inscrit en septembre 2009

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  1. Tweet épinglé

    Why does it always seem like any time you're on a crunch and need to sign in to something, your password won't work? How to reset your password:

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  2. il y a 2 heures
    En réponse à

    2/2 This way, we can check the status of it, review their recommendation, and send follow-up if necessary. It would usually look like this: SRX15**********ID. We'll wait for your response. -Tim

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  3. il y a 7 heures
    En réponse à

    (2/2) VPN? 2. What language is set on your account? 3. What steps have you tried so far to resolve this? We'd like to invite you to respond via Direct Messages, and resend us the screenshot, as we are having a problem with viewing it on our end. We'll wait for your reply. - John

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  4. il y a 7 heures
    En réponse à

    (3/3) 1. What edition of Windows is installed? 2. Were there any recent changes on your computer prior to this? 3. What have you tried so far to resolve this? We'll wait for your reply. - John

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  5. il y a 7 heures
    En réponse à

    (2/3) closer look into this. We seem to be having a problem with viewing your screenshot. For this matter, may we suggest you to resend it via Direct Messages? This is for us to utilize more characters as well. While we wait for your response, we'd like to ask a few questions:

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  6. En réponse à

    2/2 • Have you made any changes prior to this issue? • What troubleshooting steps have you done so far? We'll wait for your response through DM. - May

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  7. a retweeté

    Did you know you can use programs like Outlook and Microsoft Word without ever touching your keyboard? Learn how Dictate can help streamline your workflow across Microsoft 365:

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  8. 18 avr.

    Pssst. Before you start putting together a set of beautiful, polished PowerPoint slides, check what SmartArt can do for you:

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  9. 17 avr.
    En réponse à

    one of the first things to check would be Task Manager, which shows what processes/apps are taking up your computer's resources and help you pinpoint if it's caused by an app or not. Should you have other concerns, just let us know. - Vi 2/2

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  10. 17 avr.

    The best way to go between multiple desktops on ? Hop, hop, hop 🐇

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  11. 16 avr.

    Name a website you go to everyday👇 We'll go first: Twitter 🐦 Pin your favorites as tabs in Edge:

    Close-up screenshot of Microsoft Edge tab with instructions on how to pin a tab.
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  12. 16 avr.
    En réponse à

    2/2 in purchasing Windows 10 Home. Our goal is to have your issue resolved and this message is a quick follow-up to check if you still need any other help. Please don't hesitate to contact us again if you do. Thank you for contacting Microsoft Support Team. Take care! - Cal

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  13. 16 avr.
    En réponse à

    (3/3) Since we are requesting sensitive information from you, we'd like to invite you to respond via Direct Messages to protect your privacy, and for us to utilize more characters. Please click on the button below, and we'll wait for your reply. - John

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  14. 16 avr.
    En réponse à

    (2/3) this problem. Since you already have us here, please allow us to take a closer look into this: 1. May we have a screenshot of where you see the charge? 2. When did you notice this charge? 3. What steps have you taken so far to resolve this?

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  15. 16 avr.
    En réponse à

    (2/2) been shut down. Allow us to help you out with this. Since this is a problem with your mother's account, we'd like to invite you to provide more details via Direct Messages to protect your privacy. Please click on the button below, and we'll wait for your reply. - John

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  16. 16 avr.
    En réponse à

    (2/2) Our goal is to ensure that your experience with us leaves you pleased. Please let us know if your problem has been resolved. We'd greatly appreciate if you can find time to get back to us. Thanks again for contacting us. We hope you have a great day! - John

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  17. 16 avr.
    En réponse à

    (2/2) If you can provide those details, we can start working on the resolution. Please let us know if your problem has been resolved. We would greatly appreciate if you can find time to get back to us. Thanks again for contacting us. We hope you have a great day! - John

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  18. 16 avr.
    En réponse à

    3/3 OneDrive: ? 2. Have you already tried to use a different device or browser? 3. Have you tried to clear the cache and cookies? Please send us a direct message to maximize character usage. -Gercie

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  19. 16 avr.
    En réponse à

    2/3 you're still getting an error that the account is already connected. Allow us to take a closer look at this, so we can assist you accordingly and effectively. 1. Just to confirm, are the steps on this link the one you followed to disconnect your Samsung Gallery from

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  20. 16 avr.
    En réponse à

    2/2 verify if it can be possible to be included with the next update of Windows. We hope for your understanding of this matter. Thank you, and take care! - Cal

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